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Freshworks Customer Service Suite

Freshworks Customer Service Suite

Overview

What is Freshworks Customer Service Suite?

Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future.

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Pricing

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Growth

$29

Cloud
per month (billed annually) per agent

Pro

$69

Cloud
per month (billed annually) per agent

Enterprise

$109

Cloud
per month (billed annually) per agent

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.freshworks.com/customer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $35 per month per agent
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Product Details

What is Freshworks Customer Service Suite?

The Freshworks Customer Service Suite, an AI-first, CS Suite designed to provide a seamless experience across channels, from automated self-service to agent-led conversational support, plus advanced ticketing management for issues that require collaboration across teams. Freshworks CS Suite builds on the company's track record of omnichannel support products for businesses.

Freshworks Customer Service Suite Screenshots

Screenshot of Advanced AnalyticsScreenshot of Team InboxScreenshot of Customer Communication ManagementScreenshot of Conversational AI

Freshworks Customer Service Suite Video

What is Freshworks Customer Service Suite?

Freshworks Customer Service Suite Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

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