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Frrole Scout

Frrole Scout

Overview

What is Frrole Scout?

Frrole Scout is a full-fledged web-based social analytics dashboard that displays in-depth analysis of topics, audiences, influencers and consumers. Using a web-based interface, it is a comprehensive consumer intelligence platform that allows tracking, monitoring, and analysis of an organization’s customers. According…

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Learn from top reviewers

Delving into Frrole Scout Performance!

Rating: 9 out of 10
May 26, 2021
IncentivizedVetted ReviewVerified User
Frrole is being used by a department especially with respect to client service. It helps in analyzing and assessing the current market check in relation to social media buzz a...
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Verified user
Employee
Frrole Scout1 year of experience

Frrole Scout - Intelligence, with little sentiment.

Rating: 7 out of 10
January 17, 2017
Vetted ReviewVerified User
Frrole Scout is used by the strategy team for Maxus India. Most of the usage is around understanding the social trends with respect to a certain keyword, which then forms a pa...
Continue reading
Sohamm Sanghani
Employee - Other
Leadership Trainee
GroupM
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Pricing

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Frrole Scout

Frrole Scout

N/A
Unavailable

What is Frrole Scout?

Frrole Scout is a full-fledged web-based social analytics dashboard that displays in-depth analysis of topics, audiences, influencers and consumers. Using a web-based interface, it is a comprehensive consumer intelligence platform that allows tracking, monitoring, and analysis of an…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Details

What is Frrole Scout?

Frrole Scout is a full-fledged web-based social analytics dashboard that displays in-depth analysis of topics, audiences, influencers and consumers. Using a web-based interface, it is a comprehensive consumer intelligence platform that allows tracking, monitoring, and analysis of an organization’s customers.

According to the vendor the four pillars of Scout include:

  • Segment Intelligence: Analysis of a segment or compare segments which include followers, CRM and conversation participants.
  • Social Listening: Monitor/compare any brand/topic.
  • Segment of One Intelligence: Analyze/compare any users, which helps you understand your potential customers and influencers.
  • On-demand Research: Ask marketing questions relevant to your growth and get real-time answers.

Frrole Scout Features

  • Supported: Provide in-depth consumer insights including segment of followers, CRM or conversation participants
  • Supported: Analysis of any user to help you know your potential customer inside out
  • Supported: Monitor campaigns & brands health
  • Supported: Predict market patterns and provide alerts in real-time shifts
  • Supported: Run customized research

Frrole Scout Screenshots

Screenshot of Scout-topic analysis of #election2016, overview of sentiment, mentions and potential reachScreenshot of Scout-topic analysis of #election2016, analysis of mentions & potential reach, sentiment & moodScreenshot of Scout-topic analysis of #election2016, location of conversations & actionable insights

Frrole Scout Competitors

Frrole Scout Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported Countriesall countries
Supported LanguagesEnglish

Frrole Scout Downloadables

Frrole Scout Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Frrole has been found to be a valuable tool for analyzing and assessing the current market check in relation to social media buzz and the impact of specific marketing activities or trends. Users, such as the strategy team at Maxus India, utilize Frrole to understand social trends related to certain keywords and build a comprehensive understanding of their target audience. The software provides convenient access to dashboards and older data with just a few clicks, making it easy for users to gather insights and track performance. By checking social media trends, Frrole offers users a clear understanding of what is happening in the digital space, enabling them to map a brand's performance on social platforms and gain a holistic picture of their campaigns.

Proactive and innovative team: Reviewers have praised the team behind the product for being proactive and innovative. Several users have mentioned that they appreciate the team's ability to stay ahead of industry trends and continuously improve the product based on customer feedback.

Valuable real-time insights: Many reviewers have highlighted the value of obtaining up-to-date and real-time insights on users from social media. They believe that this feature provides valuable information in a timely manner, allowing them to make informed decisions quickly.

User-friendly interface: The user interface has received positive feedback from multiple reviewers who found it to be very user-friendly and simplified. Users have mentioned that they can easily navigate through the product and perform tasks without any difficulties, making it a hassle-free experience.

Limited Coverage: Some users have expressed that there is scope for Frrole to expand its coverage and include upcoming social media platforms. This suggests that the current coverage might be limited, which could be a drawback for users who want comprehensive insights across various platforms.

No Reference File: One reviewer has mentioned that there is no reference file available for any terminologies in Frrole. This implies that the lack of such a file might be a drawback, as it could make it more difficult for users to understand and navigate the platform effectively.

Lack of Android App: A user pointed out that Frrole does not have an app available for Android phones. This limitation may affect Android users who prefer using mobile apps rather than accessing the platform through a web browser.

Reviews

(1-2 of 2)
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Delving into Frrole Scout Performance!

Rating: 9 out of 10
Incentivized
May 26, 2021
Verified User
Vetted Review
Verified User
Frrole Scout
1 year of experience
Use Cases and Deployment Scope
Frrole is being used by a department especially with respect to client service. It helps in analyzing and assessing the current market check in relation to social media buzz and impact of any particular marketing activity or on-trend movement. It is very useful in mapping a brand's performance on social platforms that gives a holistic picture of the brand and/or a particular campaign.
Pros and Cons
  • Social listening analysis
  • Influencer analysis
  • Owned insights
Likelihood to Recommend
Frrole is well suited when brand tracking on a social platform is required. If a brand performs really well on saliency, then the social buzz movement helps in comparing those data points. However, Affinity perceptions sometimes do give a mix of words that happens to be irrelevant with the given set of queries. It reads and captures comments basis on which Affinity word cloud is generated. The scope of opportunity to enhance it further on the basis of specific keywords would be an advantage.
Most Important Features
  • Social listening
  • Audience intelligence
  • Influencer analysis
Return on Investment
  • Increased efficiency
  • Reliability on additional data sources

Frrole Scout - Intelligence, with little sentiment.

Rating: 7 out of 10
January 17, 2017
Use Cases and Deployment Scope
Frrole Scout is used by the strategy team for Maxus India. Most of the usage is around understanding the social trends with respect to a certain keyword, which then forms a part of the overall consumer understanding canvas.
Pros and Cons
  • The affinity of users using a particular keyword, towards other related keywords.
  • Location based trends.
Likelihood to Recommend
It is most appropriate in cases where the keywords to be searched for, are clearly defined. However, for analyzing the sentiment behind the keyword's mentions, Frrole Scout may not be accurate.
Return on Investment
  • It helps sharpen the plans to ensure the right audience is being reached out to.
  • Not only does this sharpening increase efficiency, but also helps in pulling down the unnecessary costs.
Other Software Used
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