Wonderful tool to help understand your users.
Rating: 10 out of 10
May 05, 2024
Vetted Review
Verified User
2 years of experience
Overview
What is Fullstory?
Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights.
Learn from top reviewers
FullStory helps us understand our user behaviors and identify bugs!
We use Fullstory in our organization to identify pain points our customers are having, technical problems within the platform, and to track custom events like clicks and page ...
Verified user
Analyst
2 years of experienceWonderful tool to help understand your users.
We use FullStory in our organization to understand both the internal and external customers of our products. This allows us to handle an issue that comes up, whether the custo...
Verified user
Team Lead
2 years of experienceFullStory Review as a Product Analyst
We use FullStory for user session review and heat maps for our platform, an online portal.We use this to inform our UI experience,troubleshoot support, and confirm the actions...
Verified user
Analyst
2 years of experienceFullstory has made customer detectivework EASY!
We mainly use Fullstory for customer support. It helps us do the detective work to understand a customer's full online experience [and where they might have gone wrong on our ...
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Pricing
Business
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Cloud
Enterprise
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Cloud
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.fullstory.com/plans
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Fullstory?
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, the Fullstory behavioral data platform aims to provide the context needed to build in-the-moment experiences that drive revenue.
With automatically captured, indexed, and semantically structured first-party data— served up to the organization's data ecosystem or through Fullstory's product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Teams can spend less time analyzing and more time with in-the-moment personalized experiences and accurate predictions based on real-time actions and data.
With automatically captured, indexed, and semantically structured first-party data— served up to the organization's data ecosystem or through Fullstory's product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Teams can spend less time analyzing and more time with in-the-moment personalized experiences and accurate predictions based on real-time actions and data.
Fullstory Features
Customer experience management Features
- Supported: Product usage analytics
- Supported: Customer experience profiles
- Supported: Customer experience dashboard
- Supported: Customer journey mapping
- Supported: AI-powered recommendations
- Supported: Multi-channel customer feedback collection
Results and Analysis Features
- Supported: Heatmap tool
- Supported: Click analytics
- Supported: Scroll maps
- Supported: Form fill analysis
- Supported: Conversion tracking
- Supported: Goal tracking
- Supported: Funnel Analysis
- Supported: Session Recording and Replay
- Supported: User Segmentation
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
- Supported: Mobile App Analytics
Security and Administration Features
- Supported: Platform single sign-on (SSO)
- Supported: GDPR compliance
- Supported: Secure web hosting
- Supported: Audit logs
Fullstory Screenshots
Fullstory Video
Fullstory behavioral data analytics
Fullstory Integrations
- AB Tasty
- Adobe Acrobat
- BigCommerce
- Blue Triangle
- BugSnag
- DataGrail
- Delacon
- Dynamic Yield
- Fivetran
- Gainsight CS
- Google Analytics
- Google BigQuery
- Google Cloud Dataflow
- Google Tag Manager
- Gravity Data
- Help Scout
- Hightouch
- Fin by Intercom
- Invoca
- Jira Work Management
- Kameleoon
- Kustomer
- LaunchDarkly
- Make
- mParticle
- Olark
- Optimizely One
- productboard
- Qualtrics XM for Customer Frontlines
- Rollbar
- Rudderstack
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Shopify
- SiteSpect
- Slack
- Snowflake
- Split
- Squarespace
- Survicate
- Tray.io
- Trello
- Unbounce
- UserTesting
- UXPin
- VWO
- Webtrends Optimize
- WooCommerce
- Workato
- Adobe
- Formsort
- Mine
- Segment
- Tealium
- Toplyne
- Zendesk
Fullstory Competitors
Fullstory Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Languages | English |
Frequently Asked Questions
Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights.
Reviewers rate Session Recording and Replay highest, with a score of 9.9.
The most common users of Fullstory are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 62)
FullStory Review as a Product Analyst
Rating: 10 out of 10
November 01, 2023
Vetted Review
Verified User
2 years of experience
Love the Full Story that Fullstory brings.
Rating: 10 out of 10
March 07, 2023
KC
Vetted Review
Verified User
Fullstory has made customer detectivework EASY!
Rating: 9 out of 10
March 07, 2023
AD
Vetted Review
Verified User
3 years of experience
Foundational to my day-to-day role.
Rating: 9 out of 10
March 05, 2023
HS
Vetted Review
Verified User
4 years of experience