May 21, 2019
Score 10 out of 10
Read Michael Bartlett's full review
Support Headcount Required
1 - I support Fuze but it doesn't require much effort other than adding/removing users as the organization changes. We occasionally have trouble with a Yealink hard phone, but the softphones and mobile apps so far have been seamless. The only real work was in the original setup in 2016, but Fuze has been stable. With the expanded capabilities of hub.fuze.com self-service is easy and quick.