May 21, 2019
Reviews (1-7 of 7)
May 07, 2019
Score 4 out of 10
Read Luke Ferrel's full review
It does the core job very well. If I'm looking for a stripped down version that will work fairly well, then Fuze is great. If you're looking for something feature rich, there are better solutions. Fuze is economical and if you aren't doing anything fancy, it's a great platform
April 25, 2019
Score 7 out of 10
Read this authenticated review
User experience and usability to easy - admin access for call routing and etc need to be improved. Recent UI/UX changes can make it difficult to answer a call when both soft phone and mobile device are ringing if you prefer to answer from soft phone.
Score 10 out of 10
Read D. SKye Hodges's full review
Fuze was built with the end-user in mind. It was built to have a common interface on mobile and desktop. Fuze Web is new, and it also has the exact same interface as the desktop and mobile, and they are still working on the ability to make phone calls from the browser itself, currently it can do meetings just fine. Everything about Fuze was built with the end-user in mind.
Fuze Scorecard Summary
Feature Scorecard Summary
Fuze is a global cloud communications and collaboration software platform for the enterprise. The platform is designed to enable seamless transition between calling, meeting, chatting, content sharing, and collaboration on any device. The vendor’s value proposition is that Fuze empowers the digital workforce anytime, anywhere, and across any device.
Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney.
Categories: Collaboration, Contact Center, Unified Communications as a Service (UCaaS), Web Conferencing, VoIP
Fuze Videos (2)
- IT leaders are accustomed to accepting the upfront risks that come with implementing new standards, processes, and technologies. Yet 76 percent of CIOs say that adoption is critical to the success of the new technology. Learn how to best serve employee needs when introducing a Unified Communication as a Service (UCaaS) solution, and how to drive widespread adoption.
- The role of today’s CIO has never been more challenging. Operational responsibilities, budget pressures, customer expectations, and the demands of the business are creating a unique landscape for the CIO to navigate. This new study of 292 CIOs sheds light on current challenges to maneuver along with key strategies and initiatives forward-looking CIOs are planning to push through in 2017.
- Effective unified communications as a service (UCaaS) promises to deliver seamless, secure, and cost-effective communications—across multiple channels, and on different devices, anywhere you need it. Learn all the basics and best practices of unified communications.
- Fuze Game Changers
Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required
Fuze Customer Size Distribution
|Small Businesses (1-50 employees)||8%|
|Mid-Size Companies (51-500 employees)||27%|
|Enterprises (> 500 employees)||65%|
Fuze Support Options
|Video Tutorials / Webinar|
Fuze Technical Details
|Mobile Application:||Apple iOS, Android, Mobile Web|
|Supported Countries:||Global - NA, EMEA, APAC|
|Supported Languages:||Spanish, French, German|