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I like the product, find it pretty easy to use. As we move forward, looking forward to using more of the functionality.
Gainsight PX’s Product Experience Platform aims to empower teams with tools to deeply understand user behavior, drive product adoption, and collect user feedback.
Purpose-built for SaaS products, Gainsight's product experience software enables companies to track every step of their user's journey and fully understand how they're interacting with your product over time. According to the vendor, using those product insights helps companies make meaningful engagements at scale by offering guidance, recommending additional products or asking for feedback at the exact moment users are most engaged—in or out of their product.
- Supported: Analyze Feature Usage From Every Angle - Every login, click, and email opened is information you can use to improve your user experience. See what users are doing in your product to surface important insights you might otherwise miss–all without any coding.
- Supported: Translate Product Insight Into Action with In-app and Email Engagements - Deliver the kind of personalized product experience that earns you positive reviews, renewals, and referrals. Tailor in-app and email engagements to increase usage, drive adoption of high-value features, reduce support tickets, drive upsells, make users feel heard, and foster loyalty–all within one tool.
- Supported: Hear Directly From Users on What They Like and Dislike About Your Product - Understand what your users want and need from your product to create a better experience. Gainsight PX makes it easy for your customers to share their feedback with surveys that can be sent in-app or over email.
- Learn how to drive a powerful product experience: - Tactics for delivering personalized product experiences - Product-led growth strategies used by SaaS leaders - Best practices to capitalize on your product as a primary go-to-market channel - How to lay the groundwork for scalable, repeatable customer acquisition
|Starter (Free)||$0||100 or less MAUs (Monthly Active Users)|
|Starter||Starting at $400/M||500+ MAUs (Monthly Active Users)|
|Growth||Custom||Per MAUs (Monthly Active Users) and more|
|Supported Countries||United States|
Frequently Asked Questions
Aptrinsic offers their customer engagement platform to software companies wanting to simultaneously build engagement with their applications and track customer engagement within their application, for segmenting or for finding elements in the application that work or that do not; of use for product road map guidance and customer success, both.
Reviewers rate Support Rating highest, with a score of 7.8.
The most common users of Gainsight PX are from Mid-size Companies and the Computer Software industry.