So far, I've been able to reach product specialists in near real-time for tech support questions. TSR's seem to be very knowledgeable about product functionality. I haven't encountered any bugs, so no experience with bug resolution.
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I had to contact support only once but support was very quick and helpful. They went a long way to help me solve my problem.
I haven't had much of an experience with customer support. The few times that I have interacted with them they replied quickly and resolved whatever small issues I was experiencing in terms of usability and some confusion regarding how to use certain features.
It was great and easy to use.
It is very easy to get support and responses are very fast. Online videos are available to learn how to use the tool correctly.
I am really satisfied with this program.
This is a tool that has incredibly improved our team production with the easy organization that it provides.
Easy to use and easy to collaborate.
Since I never had to use it. It is great!
Good support staff - quick email response.
The staff were quick and friendly in email support. Also, they have plenty of support videos on YouTube. I had no issues with customer support.
The support for GanttPro is very good. I have no troubles reaching out for their customer support whenever I have questions, they respond almost instantly. I just hope that they will have live chat support for a real-time support experience on the user-end and can answer the questions in real-time.
Customer support is great.
GanttPRO has a lot of tutorial videos on YouTube. At the same time, when I have problems, I could always find a person to ask. They reply to the e-mail very quickly.
It's a good product with good support.
I haven't yet had the need for customer support, but I did receive a very nice email upon starting my trial and it feels reassuring to know that support is on hand where needed.
I haven't had the chance to use customer support. Although, I have the information I need at my fingertips, as soon as I started using GanttPro I was greeted and given a contact person to whom I could reach out to for support. There was no need to search around for that info.
GanttPRO is a project planning tool based on a Gantt chart approach. It visualizes all tasks along a timeline so managers and teams are able to have a full and easy-to-understand picture of projects.
In GanttPRO, users can:
In GanttPRO, users can:
- Create tasks with their start/end dates;
- Assign tasks, track their progress;
- Set project milestones for any crucial events;
- Organize work with deadlines;
- Create baselines to compare a current state of a chart with what was planned earlier;
- Manage resources;
- Collaborate with team members using comments and attachments, real-time notifications;
- Undo actions and restore charts;
- Share charts with public url;
- Export projects in popular formats;
- Import their projects from Excel and MS Projects;
- Set own schedules;
- Choose various skins for their charts, set different colors for their tasks, copy and paste tasks, and more.
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Support for Waterfall Methodology
- Supported: Budget and Expense Management
How to start working in GanttPRO
- Google Drive
- Jira Cloud Software
|Individual for personal needs||$15.00||per user per month|
|Team 5||$8.90||per user per month|
|Team 10||$8.90||per user per month|
|Team 15||$8.90||per user per month|
|Supported Countries||All countries are supported with no exception|
|Supported Languages||English, Russian|
Frequently Asked Questions
GanttPRO is a project planning tool based on a Gantt chart approach. It visualizes all tasks along a timeline, and it supports resource management, collaboration within teams, and importing and exporting projects onto 3rd party programs.
Reviewers rate Task Management and Gantt Charts highest, with a score of 9.7.
The most common users of GanttPRO are from Small Businesses and the Education Management industry.