Name: Gartner Peer Insights
Rating: 7.4 (47 reviews)
Author: Gartner

Customer Success Management Training

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Bug  Tracking

Product Analytics

Development

Business Intelligence (BI)

Collaboration

Communications Platform as a Service (CPaaS)

Enterprise

Accounting

Revenue Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Application Lifecycle Management (ALM)

C/C++ Integrated Development Environments

Cloud Storage

Custom Software Development Services

Data Fabric

Data Quality

Data Warehouse

Electronic Data Interchange (EDI)

Fraud Detection

Identity Governance and Administration

Integration Platform as a Service (iPaaS)

Managed Hosting

Managed Public Cloud Infrastructure

Network Performance Monitoring

Network Virtualization

Observability

Relational Databases

Requirements Management

Software Composition Analysis (SCA)

Static Code Analysis

Value-Added Resellers (VARs)

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

App Store Optimization (ASO)

Consumer Ratings & Reviews

Content Management

Digital Analytics

Email Marketing

Marketing Automation

Mobile Advertising

Product Intelligence

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Business Caller ID

Project Management

Prototyping

Wireframing

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

Sales

Antivirus

Cloud Infrastructure Entitlement Management

Insider Risk Management

Secure Service Edge

Security

Equation Editors

Library Management

Nonprofit Fundraising

Patient Engagement

Vertical-Specific

large

medium

G2 is a B2B software and services review platform.  G2 allows users to post and read reviews while driving review for vendors and providing them with intent data.

G2 for Buyers

Technology Review

small

Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.

Capterra

CB Insights

Investor Relations

Clutch offers their global marketplace of B2B service providers, that includes verified reviews from business users, currently boasting 260,000 vetted businesses worldwide included in its listing. Clutch focuses on web developers, digital marketers and SEO specialists, digital advertising firms, IT services (e.g. cybersecurity, managed IT services, staff augmentation), and business services (e.g. BPO, HR services, call centers, etc.).

Clutch

Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).

Trustpilot

Top Rated 2024

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

Customer Voice

TrustRadius for Vendors

TrustRadius for Vendors trustquotes for salesforce

TrustRadius

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

Free

TrustRadius for Buyers

Peerspot

Peerspot (formerly IT Central Station)

SourceForge is a software discovery platform featuring over 4000 thousand software categories and over 600,000 software listings. Businesses and individuals looking to buy or download software can visit SourceForge to compare software, read reviews, and learn about the software choices available to them. Developers use SourceForge to upload code and software to SourceForge’s open source directory. With verified user reviews, SourceForge is used by software companies and software developers to get their software in front of software buyers and users looking to download software across both business and open source.

SourceForge

Netwrix Auditor

Database Security

Netwrix

Gartner Peer Insights is a technology review platform where users can review software they have experience with as well as view reviews from other users. These  reviews are used to create interactive visualizations with customizable criteria.

Gartner Peer Insights

Likelihood to Recommend

Gartner is a research and advisory company that provides businesses with insight and data-driven advice to improve the decision-making process.

Gartner

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Source of data

Poor customer

Poor customer service

Home

Technology Review Platforms

TechTarget Data-Driven Display

PeerAssist

My company uses the platform for making business decisions with the help of it analytics feature. It provides a friendly user interface that makes the learning curve easier. We purchased the product to enhance our decision making processes and provide insight into our market. The flow has been seamless and enjoyable.

Product Usage

Pros and Cons

It offered comprehensive information on softwares
It helped my comapny make informed business decision on software purchase.
Provided a community of IT professional that share experiences and advice.
helps to compare software solutions for businesses.

Things done well

A broader search funtionality will be helpful.
It could be integrated with other Gartner tools such as Market Guides for a more insightful information of tech solutions.
Viewers should be able to set notifications for new reviews of softwares.

Things done poorly

Gartner Peer Insights is helpful in researching for software solutions. It provides detailed reviews and ratings which help to inform purchasing decisions. The plaftform provides good alternatives for softwares on the market and always updated with software trends. This helps buyers stay informed about the changing technology landscape. The platform could try providing insight on niche industries and not just on a broad range.

Verified Reviews
Comparisons and ratings
Community engagement
Detailed reviews

Most Important Features 3.4.21

Improved decision making
Improved customer satisfaction
Increased efficiency and productivity

Return on Investment

Gartner Peer Insights has a rigorious validation process for reviews to ensure authenticity. Reviews can be more trusted by customers and reliable for decision making. Gartner Peer Insights also conducts indepth research on different technology solutions which provides more comrehensive understanding of the good and bad sides of software solution on the market. Gartner Peer Insights has diversed analyst expertise in different technology categories.

Alternatives

TechTarget Data-Driven Display, PeerAssist, Peerspot

Other Software Used

Software Entrepreneur

Gartner Peer Insights 2023-03-18 23:44:26

Ahrefs

Zapier

Their reviews influence our decision to purchase a product. A thorough breakdown of a product's advantages and disadvantages aids in identifying the ideal solution for our needs and familiarizing ourselves with substitutes. I like that I may use it to share opinions that can assist both software creators in determining the major advantages and disadvantages of their products as well as future software customers in making judgements.

The greatest website for finding product reviews is this one.
It enables companies to reference their products.
Its community assists in dispelling doubts and rumors.

Their comparison tables require work.
They have a little community.
They lack access to industry experts for consultation.

Being able to pick from a variety of providers and gauge the true effects of the tested solution on their business. There are a tons of review catalogues on Peer Insights. These are precise and pertinent. To ensure that all member reviews are fair and free of spam, they examine and review each one. This is particularly useful because it addresses every topic and element of the program, including how much it will cost your company.

It made our software purchase selections simpler.
It assisted us in locating the ideal product for our requirements.
It gave us permission to mention our goods.

We selected a solution that was compatible with our business based on their reviews.
They protected us from spending money on unnecessary product trials.
We shortened the time it took us to locate the ideal answer to our problems.

Despite having honest evaluations, a fantastic community, and a strong strategy for the market, SourceForge falls short in terms of the services they offer. Even for the best technological solutions, there are not many reviews. The majority of member evaluations are brief and don't go into great detail regarding the advantages and disadvantages of the product.

Gartner Peer Insights 2023-01-14 09:17:33

Moz Pro

Semrush

When it comes to selecting a tool to automate a time-consuming activity, there are numerous software packages on the market. Another type of conflict is determining which of them is the best. Quick and simple access to a multitude of data about different suppliers is made possible by Gartner Peer Insights. The genuine, honest, and informative evaluations for each software seller available on this site provide a great deal of assistance in the software sector journey.

Peer Insights is a website where you may read evaluations of vendors for free.
Here, you may select from a number of software packages in the same industry.
Reviews are detailed, real, and sincere.

I think the website could be faster. Long loading times are experienced.
It can occasionally be challenging to navigate.
A more modern way to filter vendors should be considered.

By learning about the benefits and drawbacks of different vendors and products through the evaluations that end users post on Peer Insights platforms, we have subscribed to and used services from a variety of suppliers. Making judgements is greatly aided by the list of top softwares in practically every field that Peer Insights releases each year.

Peer Insights is completely free to use.
End-user's reviews are available for almost every software.
Several tools from a number of niches are listed.

We chose few pieces of software out of hundreds of options using a straightforward R&D procedure on Peer Insights.
Through interaction, the Peer Insights community dispels doubts and rumors.
It enables companies to have references to their products.

It's not really a smart idea to model your website after TrustPilot. The webpage is obnoxious. This is annoying and makes using the website challenging. Due of the anonymity of most of the names, reviews don't appear genuine. The reviews don't really describe anything. It doesn't offer much assistance while choosing software.

Gartner Peer Insights 2022-12-30 12:17:25

During project implementation, we need to make decisions to select products to use and vendors to support, but there are many qualified products and vendors in the market. So sometimes it's hard to make the right decision considering the budget and project timeline. Gartner Peer Insights help to make that job easy by showcasing different products and vendors with qualitative comparisons and reviews.

Comparison between different products and vendors
Real reviews from IT clienteles
Visualizing tools like magic Quadrants
Easy to access portal

Need to make the comparison chart more intuitive
Provide source of data
more recent reviews

Whenever we need to compare multiple products or need to get real customer-end reviews of a product we check Gartner. It became a very popular and dependable platform for IT businesses. Its strong visualizing tool "Magic Quadrant" not only gives us a glimpse of the current dominating products and vendors but also helps us to make our decisions effectively.

Its strong visualizing tool "Magic Quadrant"
Customers honest Reviews
Comparison charts of products and vendors

Helps us to make our decisions effectively
Reduce amount of time to find the right resources
Gives us a glimpse of the current dominating products

There are some other platforms like Experts Exchange which is also a very good tool, but Gartner's Magic Quadrants tools are unbeatable. Gartner's review and comparison databases are also better than other platforms.

SolarWinds Database Performance Analyzer, Cisco Firepower 1000 Series, Cohesity Helios

Operating Systems	Unspecified
Mobile Application	No

Gartner Peer Insights

Overview

What is Gartner Peer Insights?

A reliable software review platform.

The Best Website for Software Reviews

My Opinion on Gartner Peer Insights

Gartner's "Magic Quadrant" is an unbeatable tool

Product Details