TrustRadius: an HG Insights company

GCPay

Score8.3 out of 10

10 Reviews and Ratings

What is GCPay?

GCPay simplifies the application for payment processes between general contractors and subcontractors by automating the payment application process. Create and exchange lien waivers, organize and collect compliance documents and improve subcontractor communication. Integrate directly with a construction ERP platform to save time and gets subs paid faster.

Media

Welcome Screen
Project Screen
Dashboard Screen
Reports Screen
Lien Waivers Screen
Compliance Documents Screen

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Top Performing Features

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.9

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 7.9

  • Data exportability

    Data can be exported via a CSV or Excel file for further reporting and analysis outside of the tool.

    Category average: 8.1

Areas for Improvement

  • Collaboration & approvals

    Users can comment, send messages, and/or approve documents.

    Category average: 8.3

  • Mobile app

    Users can easily access the system from the field on mobile devices such as phones and tablets.

    Category average: 7.6

  • Change orders

    A change order (or variation order) is a component of the change management process in which changes in the scope of work (or project brief) agreed to by the client, contractor and architect are implemented.

    Category average: 8.1

GCPay Saves Time and Money

Use Cases and Deployment Scope

We use this program to collect 98% of all subcontractor invoices for our projects. The program will our subcontractors to complete their schedule of values in the system, but will not allow them to bill for their work completed until they are fully compliant. We are able to 1) track all compliance items, 2) supplier/sub-subcontractor contract amounts, when paid, progress and final waivers, and 3) subcontractor progress and final waivers, 4) warranties and 5) if necessary, certified payroll through the program.

Pros

  • Customer Service to us and our subcontractors is top rated!
  • Ease of entering the SOV and invoices by the subcontractor
  • Constantly listening to possible improvements and implementing lots of these suggestions.
  • Can implement multiple levels of reviews of invoices and/or waivers

Cons

  • When waivers have been completed by the subcontractor, but have not been reviewed by the GC yet, I wish the OW tag would stay up until the waiver was either reviewed and approved or rejected. (OW stands for outstanding waiver)
  • That the GC had the option to update the amount paid to the supplier. Right now if the unconditional lien waiver is received and is a different amount the only way to update this is sending GCPay an email. We don't do this and would love this as an option, so the tier vendor spreadsheet was accurate.

Most Important Features

  • Subcontractors can not submit an invoice without being fully compliant
  • Tracking material/sub-subcontractors contract amounts & payments
  • Tracking progress and final lien waivers for materials/sub-subcontractors
  • Tracking progress and final lien waivers for subcontractors

Return on Investment

  • The number of hours we save by not having to manually enter paper/email copies of invoices from subcontractors
  • The number of errors saved by not completing invoices manually.
  • The easy of reviewing the tier vendor report to see how balanced a subcontractor is with paying their suppliers/sub-subcontractors