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April 19, 2020
I use Genbook as my online booking system. Clients link through my website from a Book Now button to my available calendar of appointments. I love the built-in review feature and automatic confirmation emails and text notifications. This is a very robust app for the investment!
- Review feature
- Confirmation emails to clients
- Flexibility with scheduling hours for staff
- Integration with MailChimp for importing client data directly instead of exporting through Excel.
April 13, 2020
I am a sole proprietor and I use Genbook within my practice to schedule all clients. Genbook manufactured time for me. It took away the hassle of answering phones and scheduling. Time management.
- Manufactured time for my more essential job duties as owner
- It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
- Sifts out the not so serious purveyors of massage and keeps those that are.
- Provides gift certificate purchase in increments or whole amounts. Saves me time.
- Incorporating Square payment
- Incorporating a one general automatic message to all your clients, with emails or text
- Marketing backdrops for emails to clients, to encourage rebooking
The software is being used by my company. We use it for scheduling. Genbook has been very receptive to requests we have made regarding software adjustments over time. They have added some nice features over the last couple of years.
- Scheduling
- Appointment reminders
- Updates via email
- The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
- Email to your book of business via Genbook is missing.
We use Genbook to schedule appointments online and on social media for my patients.
- Online simple booking
- Taking prepayment online
- The syncing of the calendars is amazing
- All the services are listed in the calendar and sync with my work calendar. It shows all the availability and also makes it look busy so they can see that we are a busy practice.
- I wish there was a way to integrated with our current emr
- I wish that it used the payment system we already use
- I wish the setup for provider type was a better way of showing
- i wish the reviews on genbook copied into google reviews
I've been using Genbook to manage appointments for my business for 10+ years. As a solo practitioner, Genbook frees up my day so that I can focus on serving clients rather than chasing the phone.
- Reliable connectivity
- Added features
- Great value
- None
Currently, I use Genbook to Service the one remaining doctor I work for, who is a Naturopathic Provider.
In the past, I used Genbook to service an Alternative Healthcare facility with about ten employees, and we had about five on the platform at one time.
Not everyone in the organization chose to use Genbook, but that was for reasons such as payment to the doctor who owed the facility, and they already had a stand-alone booking system that they wanted to use.
We really liked that the product was web-based and the fact that you can have multiple users, but restrict access to each specific account.
Our practice enjoyed the virtual booking aspect- this really helped limit the number of incoming calls for booking appointments.
In the past, I used Genbook to service an Alternative Healthcare facility with about ten employees, and we had about five on the platform at one time.
Not everyone in the organization chose to use Genbook, but that was for reasons such as payment to the doctor who owed the facility, and they already had a stand-alone booking system that they wanted to use.
We really liked that the product was web-based and the fact that you can have multiple users, but restrict access to each specific account.
Our practice enjoyed the virtual booking aspect- this really helped limit the number of incoming calls for booking appointments.
- Schedule modification: any way you need to set up your schedule, Genbook allows for the best flexibility. You can customize it to your practice and then each individual practitioner.
- Multiple users- this is really great because you can even pull reports on the entire practice or per each user.
- Reminders- Appointment reminders.
- Specific Reporting
November 07, 2018
I use Genbook as both my online booking as well as in-house booking software. It also functions a customer database.
- Professional Intuitive Interface
- Decent customer service
- Integration with Google
- Highly customizable
- I would like to see the ability to change the “leave a review” message to allow for a customizable message
- Cost is a little high
Genbook Scorecard Summary
What is Genbook?
Genbook is a scheduling solution that helps small business entrepreneurs organise and manage their small businesses.
Genbook takes care of distractions allowing entrepreneurs to focus their efforts on what they value most.
The vendor states that since 2006, Genbook has helped over 22,000 entrepreneurs in the hair, beauty, personal service and wellness industry build a better business experience.
Genbook takes care of distractions allowing entrepreneurs to focus their efforts on what they value most.
The vendor states that since 2006, Genbook has helped over 22,000 entrepreneurs in the hair, beauty, personal service and wellness industry build a better business experience.
Categories: Appointment Scheduling
Genbook Screenshots
Genbook Video
Genbook is a smart and simple all-in-one online scheduling solution that helps small business entrepreneurs build a better business experience.
Since 2006, Genbook has helped over 22,000 small businesses in the personal service and wellness industry.
Genbook Integrations
Facebook for Business, Stripe, WordPress, Wix, Squarespace, Constant Contact Email, Instagram, Google, Square, Siri, iCal, Yelp, Google Calendars
Genbook Competitors
Genbook Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Solo (annual) | $25 | Per 1 user, Per month |
| Team (annual) | $49 | Per 2-5 users, Per month |
| Company (annual) | $83 | Per 6-12 users, Per month |
No hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.
Genbook Customer Size Distribution
| Consumers | 50% | |
| Small Businesses (1-50 employees) | 50% | |
| Mid-Size Companies (51-500 employees) | 0% | |
| Enterprises (> 500 employees) | 0% |
Genbook Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| Forum/Community | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
Genbook Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |
| Supported Countries: | United States, Canada |
| Supported Languages: | English |