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Genbook

Genbook

Overview

What is Genbook?

Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

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Awards

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Pricing

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Solo (annual)

$25

Cloud
Per 1 user, Per month

Team (annual)

$49

Cloud
Per 2-5 users, Per month

Company (annual)

$83

Cloud
Per 6-12 users, Per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.genbook.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Genbook?

Genbook is a scheduling solution that helps small business entrepreneurs organise and manage their small businesses.

Genbook takes care of distractions allowing entrepreneurs to focus their efforts on what they value most.

The vendor states that since 2006, Genbook has helped over 22,000 entrepreneurs in the hair, beauty, personal service and wellness industry build a better business experience.

Genbook Features

  • Supported: Online Appointment Scheduling
  • Supported: BookNow Scheduling Webpage (Mobile and Search Engine Optimized)
  • Supported: 24/7 Appointment Bookings in Real-Time
  • Supported: Client Database with Notes and Waitlist
  • Supported: Secure Online Payment Information Capture and Payment Processing
  • Supported: Facebook, Instagram and Google Booking Integration
  • Supported: Client Reminders via Text and Email
  • Supported: Client Booking App
  • Supported: Automated Review Collection
  • Supported: Review Management
  • Supported: Multi-service Bookings
  • Supported: Inventory Product Sales
  • Supported: Mobile App for iOS and Android
  • Supported: Website BOOKNOW Button
  • Supported: Gift Certificates
  • Supported: Tips, Discounts and Quick Checkout
  • Supported: Business Insights
  • Supported: Last Minute Bookings

Genbook Screenshots

Screenshot of Mobile Friendly Scheduling SoftwareScreenshot of New Appointment BookingsScreenshot of BookNow Scheduling WebpageScreenshot of Automated Review Collected after every serviceScreenshot of Secure Online Payments and Payment Information Capture

Genbook Video

Genbook is a smart and simple all-in-one online scheduling solution that helps small business entrepreneurs build a better business experience. Since 2006, Genbook has helped over 22,000 small businesses in the personal service and wellness industry.

Genbook Integrations

Genbook Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

Acuity Scheduling, a Squarespace company, Schedulicity, and Vagaro are common alternatives for Genbook.

Reviewers rate Support Rating highest, with a score of 9.4.

The most common users of Genbook are from Small Businesses (1-50 employees).

Genbook Customer Size Distribution

Consumers50%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Genbook is widely used by businesses as an online booking system, allowing users to link their website to their available calendar of appointments. Users appreciate the built-in review feature and automatic confirmation emails and text notifications. The software is easy to set up with a simple layout, providing users with text and email reminders for appointments. This not only helps users manage their time effectively but also takes away the hassle of answering phones and scheduling appointments manually.

One of the standout features of Genbook is that it gives users total control of their business both online and offline. It is web-based, allowing for multiple users with restricted access to each specific account. This enables companies to easily schedule appointments online and on social media platforms, reducing the number of incoming calls for appointment booking.

In addition to being a virtual booking platform, Genbook also serves as in-house booking software and customer database. Users have been relying on Genbook for managing appointments for many years, freeing up their time to focus on serving their clients. Moreover, Genbook has shown receptiveness to user feedback and has made adjustments to its software over time to better meet the needs of businesses.

Reviews

(1-8 of 8)
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Oh how I miss Genbook!!

Rating: 10 out of 10
April 04, 2022
CC
Vetted Review
Verified User
Genbook
1 year of experience
  • Text reminders
  • No double booking of appoints
  • Easy to use
  • Total control

Genbook is the BEST if you're searching for online scheduling software

Rating: 10 out of 10
April 13, 2020
JB
Vetted Review
Verified User
Genbook
15 years of experience
  • Manufactured time for my more essential job duties as owner
  • It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
  • Sifts out the not so serious purveyors of massage and keeps those that are.
  • Provides gift certificate purchase in increments or whole amounts. Saves me time.

Amazing online scheduler

Rating: 10 out of 10
April 09, 2020
SA
Vetted Review
Verified User
Genbook
10 years of experience
  • Online simple booking
  • Taking prepayment online
  • The syncing of the calendars is amazing
  • All the services are listed in the calendar and sync with my work calendar. It shows all the availability and also makes it look busy so they can see that we are a busy practice.

Love Genbook!

Rating: 10 out of 10
April 03, 2020
Verified User
Vetted Review
Verified User
Genbook
10 years of experience
  • Reliable connectivity
  • Added features
  • Great value

The book of gen.

Rating: 10 out of 10
January 08, 2019
MH
Vetted Review
Verified User
Genbook
5 years of experience
  • Schedule modification: any way you need to set up your schedule, Genbook allows for the best flexibility. You can customize it to your practice and then each individual practitioner.
  • Multiple users- this is really great because you can even pull reports on the entire practice or per each user.
  • Reminders- Appointment reminders.
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