Question 1

What is Genesys DX (discontinued)?

Accepted Answer

Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available.

Question 2

What are Genesys DX (discontinued)'s top competitors?

Accepted Answer

Question 3

What is Genesys DX (discontinued)'s best feature?

Accepted Answer

Reviewers rate Support Rating highest, with a score of 8.3.

Question 4

Who uses Genesys DX (discontinued)?

Accepted Answer

The most common users of Genesys DX (discontinued) are from Enterprises (1,001+ employees).

Genesys DX (discontinued)
Formerly Bold360

Overview