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August 06, 2019
10
Likelihood to Renew
10
Likelihood to Renew
9
October 27, 2018
Likelihood to Renew
10
Likelihood to Renew
4
Likelihood to Renew
7
July 11, 2018
Likelihood to Renew
9
January 07, 2019

Likelihood to Renew
10
October 26, 2018

Likelihood to Renew
10
September 24, 2018

Likelihood to Renew
8
Likelihood to Renew
10
July 19, 2018

Likelihood to Renew
8
Genesys PureConnect Scorecard Summary
Feature Scorecard Summary
What is Genesys PureConnect?
The Genesys PureConnect platform was an all-in-one contact center solution for omnichannel and business communications solutions on a single platform. The vendor presented it as simplified all-in-one architecture, flexible, with the highest level of isolation and control available in the cloud. Available in the cloud and on-premises, PureConnect's goal was to let users replace multiple point solutions with a single application.
While PureConnect is still available, visitors exploring Genesys solutions are encouraged to investigate Genesys Engage, or Genesys Cloud , the company's newest evolution of their customer communication solutions.
Genesys PureConnect Screenshots
Genesys PureConnect Videos (2)
Genesys PureConnect Downloadables
Genesys PureConnect Integrations
Salesforce, Oracle, Microsoft, Cisco, Other popular CRM and UC solutions
Genesys PureConnect Competitors
Cisco, inContact
Genesys PureConnect Technical Details
Deployment Types: | On-premise, SaaS |
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Operating Systems: | Windows |
Mobile Application: | iPad Supervisor |