Reviews (1-3 of 3)
Under specified means poor performance. Correctly or over specified gives a satisfactory performance.
As far as IVR operations, web service calls, database operations: they all operate reasonably.
Genesys PureConnect Scorecard Summary
Feature Scorecard Summary
What is Genesys PureConnect?
The Genesys PureConnect platform was an all-in-one contact center solution for omnichannel and business communications solutions on a single platform. The vendor presented it as simplified all-in-one architecture, flexible, with the highest level of isolation and control available in the cloud. Available in the cloud and on-premises, PureConnect's goal was to let users replace multiple point solutions with a single application.
While PureConnect is still available, visitors exploring Genesys solutions are encouraged to investigate Genesys Engage, or Genesys Cloud , the company's newest evolution of their customer communication solutions.
Genesys PureConnect Screenshots
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Genesys PureConnect Integrations
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Genesys PureConnect Technical Details
|Deployment Types:||On-premise, SaaS|
|Mobile Application:||iPad Supervisor|