GenieTracker

GenieTracker™ is a bug/defect tracking and quality management solution offered by GENIESYS, Inc. It caters to enterprise-class businesses in industries such as software development, web development, hardware development, helpdesk, and manufacturing. According to the vendor, GenieTracker™ is a web-based solution that aims to streamline bug tracking processes and enhance quality management.

Key Features

Web-based Solution: According to the vendor, GenieTracker™ is a web-based bug/defect tracking and quality management solution that eliminates the need for client software or drivers.

User-friendly GUI Interface: The system provides a user-friendly graphical user interface (GUI) that, according to the vendor, enhances user productivity by offering an intuitive and easy-to-use environment.

Flexible Workflow: GenieTracker™ utilizes a flexible workflow scheme that can be customized to fit the unique workflow requirements of any organization, as claimed by the vendor.

Highly Customizable: The software is highly customizable by the administrator, according to the vendor, without requiring special consulting or training, allowing organizations to tailor it to their specific needs.

Additional Modules: In addition to bug tracking functionality, GenieTracker™ includes modules for Change/Enhancement Requests (CRF) and Test Request Forms (TRF), extending its usefulness beyond bug tracking, as stated by the vendor.

Three Levels of Internal Security: GenieTracker™ offers three levels of internal security, including individual user permissions, group-level permissions, and group-restricted access to each bug record.

Secure User Authentication: The software employs non-reversible password encryption and a proprietary authentication mechanism to ensure secure user authentication, as claimed by the vendor, eliminating the need for additional security measures.

Record Locking Mechanism: GenieTracker™ includes a record locking mechanism that prevents data loss by ensuring that changes made by one user are not overwritten by another user editing the same record simultaneously, according to the vendor.

Powerful Search Mechanism: According to the vendor, GenieTracker™ offers a powerful search mechanism that allows users to perform unlimited combinations of fields and values for database searches, enabling efficient retrieval of information.

Real-time Summary and Statistical Reports: GenieTracker™ provides real-time summary and statistical reports, according to the vendor, allowing managers to instantly monitor project or product status. It also offers the ability to create custom reports for further analysis and insights.