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GetResponse

GetResponse

Overview

What is GetResponse?

GetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.

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Recent Reviews

TrustRadius Insights

GetResponse has proven to be a reliable and feature-rich email marketing platform, catering to various use cases. Users have found it …
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TrustRadius Insights
TrustRadius Insights

GetResponse Review

7 out of 10
September 14, 2018
Incentivized
We are using GetResponse for creating landing pages, capturing user responses, and it is also very useful for doing analytics. Also we are …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Email deliverability reporting (22)
    10.0
    100%
  • Dashboards (22)
    10.0
    100%
  • Mobile optimization (22)
    9.0
    90%
  • WYSIWYG email editor (21)
    9.0
    90%

Reviewer Pros & Cons

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Verified User
General Manager in Corporate
Education Management Company, 1-10 employees
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Pricing

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FREE

$0

Cloud
per month Up to 500 contacts

BASIC

$19

Cloud
per month Up to 1,000 contacts

PLUS

$59

Cloud
per month Up to 1,000 contacts

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.getresponse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

Automation Workflow Getresponse 2018 | Interactive Tutorial With Demo Explanation

YouTube

Getresponse Review - Getresponse Email Marketing - Getresponse Demo - Free Trial

YouTube

GetResponse -

YouTube

GetResponse Review & Demo

YouTube

GetResponse: How to Link Your Email Address to GetResponse

YouTube

How To Create Your Email Autoresponder in GetResponse

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

9
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.7
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.6
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Product Details

What is GetResponse?

GetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs. Its key email marketing features allow users to send email newsletters, campaigns, online surveys, and follow-up autoresponders.

GetResponse is designed to be an all-in-one online marketing tool which unifies email marketing and online campaign management tools for managing sales, maximizing ROI, and using online marketing effectively.

Key Integrations
  • Magento
  • Salesforce
  • WordPress
  • Facebook
  • Slack
  • PayPal
  • Stripe
  • BigCommerce
  • Shopify
  • WooCommerce
  • Etsy
  • PrestaShop

GetResponse Video

With GetResponse Free, businesses and entrepreneurs have the chance to start or move their businesses online. Then they can attract their first leads and grow their business via the GetResponse free online marketing tools! Get started FOR FREE today: https://bit.ly/3m7GeTe H...
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GetResponse Integrations

GetResponse Competitors

GetResponse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.

GetResponse starts at $19.

MailerLite, AWeber, and ActiveCampaign are common alternatives for GetResponse.

Reviewers rate Email deliverability reporting and Dashboards and Standard reports highest, with a score of 10.

The most common users of GetResponse are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(81)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

GetResponse has proven to be a reliable and feature-rich email marketing platform, catering to various use cases. Users have found it valuable for managing funnels, automating email campaigns, and delivering mass emails to tens of thousands of recipients. The software's templates and tools accelerate the process of creating opt-in forms and landing pages, making it accessible even for users without coding skills. One of its standout features is the reporting tools, which allow users to easily measure metrics and track the success of their email campaigns.

Many small businesses have embraced GetResponse as their go-to email marketing tool due to its affordability, user-friendly interface, and seamless integration with third-party applications. Users have leveraged GetResponse to create nurture campaigns, send dynamic emails, score leads, and improve conversion rates through automated marketing campaigns based on customer behaviors. Additionally, GetResponse has been utilized in youth marketing campaigns for volunteer and internship programs, involving collaboration between marketing and operational departments. It is also commonly employed in driving traffic from advertisements using landing pages and capturing contact information for newsletter distribution and lead nurturing. Despite some users experiencing difficulties in communication with the compliance team after being flagged for bounces, overall, users have had a positive experience with GetResponse and recommend it as an effective email marketing solution.

Visual Campaign Builder: Users have found the visual campaign builder in GetResponse to be excellent, allowing them to easily build out even complex campaigns. It is praised for its comprehensive and robust set of tools, which make email marketing more effective and visually appealing.

Funnel Builder: The Funnel Builder in GetResponse is considered an excellent tool by reviewers and provides value in creating customer journeys, lead magnets, list building, and guiding customers to the checkout. This feature allows users to optimize their funnels for driving conversions and enhancing marketing campaigns.

Updated Email Builder: The updated email builder in GetResponse is highly valued by users as it allows them to create content-rich emails that adhere to today's best practices. They appreciate the modern and user-friendly interface that enables them to design visually appealing and engaging emails with ease.

Limited Integration Options: Some users have expressed that GetResponse could be stronger in terms of the products it integrates with, stating that there is still work needed in this area.

Outdated and Limited Functionality: Several reviewers have mentioned that they found the software to be outdated, buggy, slow, and limited in functionality. They also noted that the interface feels similarly outdated and slow.

Difficulties with Customer Service: A number of users have reported difficulty accessing customer service when encountering issues or needing assistance. Additionally, some reviewers mentioned that there are no refunds even on annual plans, which can be frustrating for customers.

Based on user reviews, users recommend considering GetResponse as a solid mid-tier choice for email marketing. They highly recommend it for every user and believe it is a great email marketing solution for businesses. Users suggest trying the free trial to see if it fits their needs.

Users also recommend taking advantage of the various resources and support offered by GetResponse. They suggest familiarizing themselves with the tutorials and taking the GetResponse course in list building. Users also suggest utilizing the instant messaging feature and contacting the online support team for any problems or questions they may have.

While many users think that GetResponse is cheaper, better, and friendlier compared to other options, they advise checking out the top 5 choices and choosing the one that best fits their specific needs. Additionally, users advise considering other options if they are not tech-savvy or not concerned about data.

Overall, users highly recommend GetResponse as an effective email marketing tool and autoresponder for newsletter campaigns. They appreciate its ease of use, integration capabilities, helpful features, reasonable price, and excellent support system.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
January 02, 2024

#1 Choice If One is Serious About Email marketing

Verified User
General Manager in Corporate
Education Management Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Getresponse (GR) for (A) email marketing via autoresponders and broadcast emails (B) landing page development for some campaigns. The system has proven excellent on both fronts - especially noting the high delivery rates of emails. Furthermore, their 24*7 chat support is a definite plus for businesses since most of the queries get resolved quickly
Pros and Cons
  • Autoresponders
  • Broadcast emails
  • Email marketing automation
  • List management (including list quality)
  • GetResponse forms yet do not integrate very well with platforms likes studiopress
  • "content locker" is still not available
Likelihood to Recommend
1. Ease of use that is superbly complemented by a 24*7, co-operative support team 2. Intuitive user interface that makes it very easy for anyone to pick up and gain proficiency 3. compliance with the very best practices in the email marketing niche' (4) the landing page builder too, is very easy to use and will suffice for initial campaigns (Saving associated costs)
GetResponse Feature Ratings
Email & Online Marketing (9)
61.11111111111111%
6.1
WYSIWYG email editor
90%
9.0
Dynamic content
N/A
N/A
Ability to test dynamic content
N/A
N/A
Landing pages
90%
9.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
100%
10.0
List management
90%
9.0
Triggered drip sequences
N/A
N/A
Lead Management (4)
67.5%
6.8
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
90%
9.0
Automated sales alerts and tasks
N/A
N/A
Campaign Management (2)
45%
4.5
Calendaring
N/A
N/A
Event/webinar marketing
90%
9.0
Social Media Marketing (2)
45%
4.5
Social sharing and campaigns
N/A
N/A
Social profile integration
90%
9.0
Reporting & Analytics (3)
96.66666666666666%
9.7
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
90%
9.0
Platform & Infrastructure (7)
35.714285714285715%
3.6
API
100%
10.0
Role-based workflow & approvals
N/A
N/A
Customizability
90%
9.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Third-party software integrations
60%
6.0
Return on Investment
  • Definite positive impact
  • Furthermore, if the email copy and overall funnel setup is good, the system is handy for upselling, cross-selling, down-selling and so on
Alternatives Considered
We selected GetResponse basis a feature-to-feature comparison and also an overall recommendation from a leading digital marketer
Other Software Used
Support Rating
9
Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher
Premium Support
Yes, I continue to use a paid account. For a mid sized enterprise that is often short on technical resources, having a SaaS company like this with 24*7 support is a total game changer.
Bug Resolution
Yes
Large-scale bugs like GRs incompatibility with studiopress, still persist.
Exceptional Examples of GetResponse Support
Yes. There was an early phase where we were struggling with email automation setup. The GR team, upon request, finally went out of the way to set it up entirely for us and walk us through the steps. I have continued with them for the same reason - the support team is quite accommodating and patient and some of the serving agents are exceptional smart
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