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Getscreen.me

Getscreen.me

Overview

What is Getscreen.me?

Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal…

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Recent Reviews

TrustRadius Insights

Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like …
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The right tool for the job

10 out of 10
November 29, 2022
Incentivized
Getscreen.me is an extremely valuable tool for remote assistance. It’s essentially a screen sharing software that allows you to connect to …
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Excellent Support Software

10 out of 10
August 17, 2022
I love Getscreen.me and wish I had purchased this software sooner. The simplicity of the tool is fantastic; effortless to install and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Centralized management dashboard (17)
    9.9
    99%
  • Screen sharing (20)
    9.7
    97%
  • Over-the-Internet remote session (19)
    9.6
    96%
  • File transfer (19)
    9.3
    93%

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud

Standard

$5

Cloud
per month per user

Advanced

$80

Cloud
per year per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://getscreen.me/en/plan

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

9.4
Avg 8.2
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Product Details

What is Getscreen.me?

Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.

Getscreen.me Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Getscreen.me Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Getscreen.me Video

What is Getscreen.me?

Getscreen.me Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Android
Mobile ApplicationAndroid, Mobile Web, Progressive Web Applications
Supported CountriesUSA, Canada, Brazil, Portugal, Germany, Russia, India, United Kingdom and others.
Supported LanguagesEnglish, German, French, Chinese, Portuguese, Russian

Frequently Asked Questions

Getscreen.me starts at $0.

AnyDesk, TeamViewer, and Zoho Assist are common alternatives for Getscreen.me.

Reviewers rate Centralized management dashboard highest, with a score of 9.9.

The most common users of Getscreen.me are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(23)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like remote assistance and troubleshooting personal computers, it simplifies the process of connecting and solving problems remotely. Users have praised its ease of use and lightweight nature, allowing them to quickly connect to their Deeper Network miners and manage them from any device with a web browser. It is also highly recommended for supporting clients who may not be familiar with technology, making it easier to provide remote assistance and resolve issues.

In addition to customer support, Getscreen.me is widely utilized for managing remote machines, starting automated processes, and accessing admin and production environments. Professionals find it extremely helpful for remote access and support purposes, both in personal and professional contexts, eliminating the need for additional software installations. It has been a game changer for agencies, finally providing them with the comprehensive features and ease of use they were looking for in a remote access platform.

Another significant use case for Getscreen.me is online event organizing. Event organizers can rely on this tool to provide technical support to speakers and attendees who may encounter difficulties using their computers. Its user-friendly interface helps ensure a smooth experience during online events by facilitating troubleshooting and screen sharing.

In terms of user satisfaction, reviewers have commended Getscreen.me for its speed, lightweight design, and ease of use. Customers appreciate the exceptional resolution and connection speed it offers, saving them time and effort in their remote access tasks. Further enhancing its appeal is the availability of additional security options like second-factor authentication, ensuring a secure connection during support sessions.

Overall, Getscreen.me has proven itself as an invaluable solution for various use cases such as efficient customer support, managing remote machines, online event technical assistance, and general remote access needs. Its responsive support team continuously adds new features based on customer feedback, further solidifying its reputation as a reliable choice in the market.

Easy to Use: Many users have found the software to be extremely user-friendly and easy to navigate, even for individuals without technical knowledge. They appreciate its simple interface and familiar layout, which makes managing remote machines effortless.

Multiple Remote Machine Connectivity: A significant number of users appreciate the software's ability to easily connect to and identify multiple remote machines. They find it convenient that the software displays the availability status of each machine, allowing for efficient management and quick access.

Wide Range of Features: Users highly value the extensive range of features offered by the software when connected to remote machines. These features enhance productivity by providing versatile tools for various tasks, catering to different user needs and preferences.

  1. Non-intuitive initial setup: Some users have found the initial setup of the software to be confusing and not user-friendly, leading to difficulties during installation and configuration.

  2. Limited customization options: Reviewers have mentioned that the user dashboard does not support white labeling, which restricts their ability to customize the appearance and branding of the software according to their specific needs.

  3. Lack of integrated features for task management: Several users have expressed the need for a separate system within the software to include notes and hand off tasks to another support agent, indicating a lack of integrated features for efficient task management.

Users frequently recommend Getscreen.me for its straightforward setup process, seamless remote access capabilities, and user-friendly interface. They appreciate how easy it is to install and set up the software, without requiring any technical expertise. The remote access feature is praised for its stability and reliability, allowing users to connect to their devices without interruptions or delays. Additionally, customers find the user interface to be intuitive and easy to navigate, enabling them to quickly understand and utilize the different features of the software. Overall, these recommendations highlight the positive experiences users have had with Getscreen.me.

Attribute Ratings

Reviews

(1-20 of 20)
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Score 10 out of 10
Vetted Review
Verified User
Getscreen.me has been very useful for supporting our office and production machines, but it's also been a great asset for troubleshooting issues for our guests. The quick support is great for solving problems quick, without needing to have a full install or permanent access granted. For an org that cycles guests in and out all year, it's really been a gamechanger.
Armand Panganiban | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As long as there is internet connectivity, Getscreen.me is useful for connecting to your desktop or a server in order to work remotely. An example would be a dedicated machine for rendering video. We use Getscreen.me to log in and start the render. Connecting to a client desktop to provide on system support. There is the ability to log and record activity when the application is used, this would be helpful for monitoring activity of a remote desktop tech support team. Reporting is basic but provides enough information to track interactions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is appropriate on most cases of supporting the client's work remotely or supporting questions/issues where required.
The less appropriate situation is where client has a restriction of downloading any form of remote .exe file into their device due to security control. It is important to ensure that the support model does not restrict remote access due to security control.
Score 9 out of 10
Vetted Review
Verified User
It's well suited for IT employees who want to have an easy way to connect to other empoyees or customers. the quck conenct functionallity is easy to use and setup.
Unfortunitly in germany some customers got slow internet and the performance from getscreen.me is not so great compaired to other remote desktop software.
Diaz Xavier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have provided remote support after Covid for all worldwide employees working from home. To share team conferencing files, we used TeamViewer before the latest regulatory changes, but nobody had a formal license. Because we wished to add remote assistance for even more computer systems, including home office workers' desktop computers, we had to launch assistance efficiently without finding a new version of the TeamViewer application. GetScreen.me was the ideal solution. The QuickSupport feature enabled me to assist someone quickly and easily, and the Permanent Access feature made managing machines from being able to access them wherever I was simple. This troubleshooting couldn't be easier - either from the point of use or with regard to deployment to replace TeamViewer.
October 09, 2022

Getscreenma is awesome!

Lauren Lopez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The main problem Getscreen.me is the ability for me to access desktops and laptops remotely so I can be efficient while away from the office. This is a game changer for my productivity and ability to work anywhere in the world without hassle.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This software is perfect for support for in company users. Also for support for customers because it is very easy to share and the customers don't need to install complicated software.
The security is also very well thanks to the second factor authentication option. I recomend this app for any company, don't matters the size.
Score 10 out of 10
Vetted Review
Verified User
Works well for remote employee support to resolve computer of software issues. Plan on using the tool to support clients as well in the near future. The ease of launching a support session makes this an easy decision to implement
Dr. Rafael Rojas Pérez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
- CUSTOMER SUPPORT is a good example of good service. - If you have fixed clients, you can install a PERMANENT ACCESS, which is cool. I've tested it a lot and it really works. - If you need to connect your own computers, you can use permanent access too. - You can record the support so people can watch it again or you can use it to improve your UX.
Konstantin Cholev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Sometimes I need to provide support to friends or I want to discuss sharing my screen over the call within Getscreen. I just with one click generate an invitation code, share it and the sessions start. I am monitoring some specific computers and servers remotely, and with Getscreen I have unlimited time that I can spend with no issues at all. Additionally, I can just download files from the remote PC without a remote connection, just from the new Getscreen Windows Dashboard app.
Manu Delgoffe ✪ | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It's perfect to help someone without having to drive to his place if this person is using a computer.
Using a smartphone or an ipad will not be possible which is a mess that i hope they'll solve soon.
Also, being able to co-surf with visitors of a website would be a big plus but, at the moment, it's only possible if customer download and launch software to allow you to take control of his computer.
Score 10 out of 10
Vetted Review
Verified User
Remote connection support users where our daily job is to provide customer support to clients. Also for companies that would like for a way for employees to be able to connect to their work devices while away from the office while traveling, etc.
John Robert Yelland MILT | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you need to manage computers from a remote location. For example, if I go on holiday, and I want to check in on my mining PCs, I can just pull my phone out and do it in seconds. Or if a transport company based hundreds of miles away needs IT support, I can deal with it wherever I am in the world, as long as I have an internet connection and web browser. To be honest, this ticks all the boxes for any remote connection scenario, I can't think of a box it doesn't tick.
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