Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers …
Starting at $0 per user
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What is Getscreen.me?
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal…
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Popular Features
- Centralized management dashboard (17)9.999%
- Screen sharing (20)9.696%
- Over-the-Internet remote session (19)9.696%
- File transfer (19)9.393%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Standard
$5
Cloud
per month per user
Advanced
$80
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://getscreen.me/en/plan
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Getscreen.me?
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
Getscreen.me Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Getscreen.me Screenshots
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What is Getscreen.me?
Getscreen.me Integrations
Getscreen.me Competitors
Getscreen.me Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, Android |
| Mobile Application | Android, Mobile Web, Progressive Web Applications |
| Supported Countries | USA, Canada, Brazil, Portugal, Germany, Russia, India, United Kingdom and others. |
| Supported Languages | English, German, French, Chinese, Portuguese, Russian |
Frequently Asked Questions
Getscreen.me starts at $0.
Reviewers rate Centralized management dashboard and Multi-platform remote control highest, with a score of 9.9.
The most common users of Getscreen.me are from Small Businesses (1-50 employees).
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(24)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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- Recommendations
Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like remote assistance and troubleshooting personal computers, it simplifies the process of connecting and solving problems remotely. Users have praised its ease of use and lightweight nature, allowing them to quickly connect to their Deeper Network miners and manage them from any device with a web browser. It is also highly recommended for supporting clients who may not be familiar with technology, making it easier to provide remote assistance and resolve issues.
In addition to customer support, Getscreen.me is widely utilized for managing remote machines, starting automated processes, and accessing admin and production environments. Professionals find it extremely helpful for remote access and support purposes, both in personal and professional contexts, eliminating the need for additional software installations. It has been a game changer for agencies, finally providing them with the comprehensive features and ease of use they were looking for in a remote access platform.
Another significant use case for Getscreen.me is online event organizing. Event organizers can rely on this tool to provide technical support to speakers and attendees who may encounter difficulties using their computers. Its user-friendly interface helps ensure a smooth experience during online events by facilitating troubleshooting and screen sharing.
In terms of user satisfaction, reviewers have commended Getscreen.me for its speed, lightweight design, and ease of use. Customers appreciate the exceptional resolution and connection speed it offers, saving them time and effort in their remote access tasks. Further enhancing its appeal is the availability of additional security options like second-factor authentication, ensuring a secure connection during support sessions.
Overall, Getscreen.me has proven itself as an invaluable solution for various use cases such as efficient customer support, managing remote machines, online event technical assistance, and general remote access needs. Its responsive support team continuously adds new features based on customer feedback, further solidifying its reputation as a reliable choice in the market.
Easy to Use: Many users have found the software to be extremely user-friendly and easy to navigate, even for individuals without technical knowledge. They appreciate its simple interface and familiar layout, which makes managing remote machines effortless.
Multiple Remote Machine Connectivity: A significant number of users appreciate the software's ability to easily connect to and identify multiple remote machines. They find it convenient that the software displays the availability status of each machine, allowing for efficient management and quick access.
Wide Range of Features: Users highly value the extensive range of features offered by the software when connected to remote machines. These features enhance productivity by providing versatile tools for various tasks, catering to different user needs and preferences.
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Non-intuitive initial setup: Some users have found the initial setup of the software to be confusing and not user-friendly, leading to difficulties during installation and configuration.
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Limited customization options: Reviewers have mentioned that the user dashboard does not support white labeling, which restricts their ability to customize the appearance and branding of the software according to their specific needs.
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Lack of integrated features for task management: Several users have expressed the need for a separate system within the software to include notes and hand off tasks to another support agent, indicating a lack of integrated features for efficient task management.
Users frequently recommend Getscreen.me for its straightforward setup process, seamless remote access capabilities, and user-friendly interface. They appreciate how easy it is to install and set up the software, without requiring any technical expertise. The remote access feature is praised for its stability and reliability, allowing users to connect to their devices without interruptions or delays. Additionally, customers find the user interface to be intuitive and easy to navigate, enabling them to quickly understand and utilize the different features of the software. Overall, these recommendations highlight the positive experiences users have had with Getscreen.me.
Attribute Ratings
Reviews
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December 30, 2023
Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers at our various locations to adjust our media software that runs at the various sites. Great for remote maintenance of our sites and fixing windows software problems.
I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.
In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.
Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.
In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.
Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
November 28, 2023
A robust, reliable, and fast remote access solution.
Score 10 out of 10
Vetted Review
Verified User
We use Getscreen.me to access admin and production machines remotely. We were looking for something very lightweight, fast, and easy for end users to use. Getscreen.me fit all three of those requirements. It's quickly become our go-to remote access solution, bypassing the ones we already have available through identity management.
July 05, 2023
Remote Desktop Services Provided by Remote Teams
Our team, who works remotely, relies on Getscreen.me to offer efficient and reliable customer support. We previously used, (and in some cases still use-) TeamViewer. In addition to remote desktop support, Getscreen.me has also been useful for management of remote machines or to manually start automated processes hosted by remote machines.
June 06, 2023
A Justified Selection for Remote Access
The direct use case is the use of a remote software for client data management, automation implementation and after sales support. <br>It has been extremely helpful to have a secured and stable remote solution which helps to reduce the amount of traveling time or onsite support. A lot of time and money are saved from going to client's site. Some other use cases may be the support of internal business partners or colleagues in project discussions and knowledge sharing.
May 02, 2023
Affordable and Reliable Remote Desktop Solution
Score 9 out of 10
Vetted Review
Verified User
In our organization, we use Getscreen.me as a remote desktop and support software. It has been incredibly valuable in helping us address the challenges of accessing and managing computers from a remote location. Whether we’re providing technical support to our employees or accessing work computers from home, Getscreen.me makes it easy for us to stay connected and productive.By providing a reliable and easy-to-use platform for remote access, Getscreen.me has saved us time and effort, and has made it much easier for us to get things done even when we’re not physically present at the computer we need to access. The scope of our use case includes providing technical support, managing remote workers, and accessing computers and servers from a remote location.
January 30, 2023
not the hero we deserve.......
Once upon a time, TeamViewer was awesome. Then, they decided to alienate all of their user base and price themselves out of the market. These were the dark times for small IT shops. Sure, there were other options, but nothing quite did all of the things, or the implementation was too complex, or a few dozen other reasons why there was no Goldilocks solution. Then one day, a small program decided to fight back against the darkness. Getscreen.me checked all boxes other, lesser options failed to conquer. A new hero has arrived.
January 04, 2023
The Best Way to Monitor Your Computers and Servers Remotely
Score 10 out of 10
Vetted Review
Verified User
Getscreen.me is a handy tool for remote assistance. It runs a computer screen-sharing program that allows you to connect with another user s computer through a web browser. A web-based screen-sharing feature is a valuable tool as it enables you to see what the other party is at.
December 31, 2022
Teamviewer getting too expensive? GetScreen.me helped so much.
Score 10 out of 10
Vetted Review
Verified User
Since Covid, we have staff members all over the world working from home. We used to use TeamViewer for remote support when everyone was in offices, but we had an older Lifetime license that was no longer supported. When we needed to add remote support for a lot more computers, including home workers personal PCs, we needed to roll out support quickly and without the cost of a TeamViewer upgrade.
Getscreen.me was the perfect solution. The QuickSupport feature is great for when I need to help someone on a one-off basis, and the Permanent Access feature made managing desktops and servers easy from wherever I was and saved me many drives into the office to work on servers during the pandemic. I can't overstate how easy this was to handle - both from the point of use and the deployment to replace TeamViewer.
Getscreen.me was the perfect solution. The QuickSupport feature is great for when I need to help someone on a one-off basis, and the Permanent Access feature made managing desktops and servers easy from wherever I was and saved me many drives into the office to work on servers during the pandemic. I can't overstate how easy this was to handle - both from the point of use and the deployment to replace TeamViewer.
November 29, 2022
The right tool for the job
Getscreen.me is an extremely valuable tool for remote assistance. It’s essentially a screen sharing software that allows you to connect to a client’s computer through a web browser. The web screen sharing feature is a very useful tool as it permits for you to see exactly what it is that your client is viewing.The remote assistance operator can view all open windows on the client’s screen. This not only gives you a better understanding of the issue at hand, it also allows you to show a client how to resolve an issue.
October 09, 2022
Getscreenma is awesome!
Score 10 out of 10
Vetted Review
Verified User
I love Getscreen.me. It's been a game changer for our agency. After years of struggling with other (expensive) and less functional tools, Getscreen.me has the features and ease of use that we were looking for. I love the availability to quickly and easily access our computers and be able to download files from my desktop while remote. The android app and quick customer support features are the cherries on top!
I am a freelancer and have used it for remote access and help.<br>The ease of setting up a quick connection to help a client.<br>The product has never let me down and has a number of very useful features.<br>I recently bought it because it's fair.And I'm very satisfied,it's been two years and I can't point to anything.
September 07, 2022
Great piece of software. Recommended.
This is the perfect software for in company support. We have getscreen.me installed into all our office computers so anyone of our employees can receive support quick and easy. <br>Forget teamviewer forever, this software is much more easier and lighter. It also have good security optiones like second factor authentication.
August 17, 2022
Excellent Support Software
Score 10 out of 10
Vetted Review
Verified User
I love Getscreen.me and wish I had purchased this software sooner. The simplicity of the tool is fantastic; effortless to install and navigate. I was able to install the software for the first time and get a support session launched with an employee having difficulty with a remote workstation in less than 5 minutes. The UI is clean and straightforward, allowing me to complete a support session without viewing any tutorials. I can’t wait to dig deeper to learn how to fully use all the features and make the most of this tool. Having a user quickly launch into a support session is very helpful. The resolution and connection speed was excellent; it was as if I was operating my computer locally. We previously used Zoom or Teams to support remote employees. Never going back to those options!
April 23, 2022
An amazing app to help your clients
Score 10 out of 10
Vetted Review
Verified User
We create online events and we've always had problems with speakers and attendees who didn't know how to use their computers. Getscreen.me was the best solution to solve all the problems. We used to use Zoom to help and support our clients, but then we met Getscreen.me and I found that this was a very professional app with which I can connect my users through our events without any problems. I mean, my audience is women over +50 who are not always used to working with computers, the internet, or technology. On the other hand, our technologies, even if are friendly are not friendly enough for older people. Getscreen.me helped us with this issue. We only send one magic link to our clients and we're able to solve the problem. Voilá! Amazing app.
March 30, 2022
Great remote support app
Score 10 out of 10
Vetted Review
Verified User
I am using it daily to control particular remote computers and servers and also support friends. The good thing about Getscreen is that I do not need to install any software to do remote control. It works directly from the browser and this makes it much easy remote access from everywhere even if I travel. The developer team is very responsible and constantly adding new features requested by the customers. The support team is also on a very high level with their response according to the working time and time differences between continents.
Score 8 out of 10
Vetted Review
Verified User
One of the tools I use most often. It replaced my old subscription to TeamViewer which cost me a bone and does at least as well. It's a shame I can't take remote control of smartphones or ipads but I guess it will be possible one day. Personally, I got a great deal because I got it via a deal on AS which allowed me to pay a one-time fee for a lifetime license at a ridiculously low price. I can't recommend this tool enough if you happen to have to remotely help family, friends or clients. Sometimes, i also use it to do remote connection to my personal computer.
February 22, 2022
Easy to Use Remote Connections
Score 10 out of 10
Vetted Review
Verified User
We use this product in the office for personal employee connection to our computers in the office once they are out and about. I have also personally used it for friends and family when they need some basic troubleshooting with their personal computers. Our employees are able to connect without any issues, and friends/family are able to get support relatively pain-free on their end and easy. The only thing I would recommend for the team is to maybe implement some screenshots or something of what the customer would be seeing when they are trying to connect since I don't really have much of an idea of what they are seeing during that time.
February 17, 2022
Probably the Best Remote Connection Software for a Few Key Reasons
Score 10 out of 10
Vetted Review
Verified User
I currently have investments in Deeper Network miners, and they all have their own computer and internet connection. Getscreen.me allows me to have them all on a web page and connect to any of them easily from any device with a web browser, despite them all having their own IP addresses that change constantly. I can then manage them away from home and move profits in and out and monitor the networks. I also provide remote IT support to a couple of truck companies as a personal favour.
February 16, 2022
Great value remote support app
Score 10 out of 10
Vetted Review
Verified User
This helps us to show clients how to use their websites and allows us to login to their equipment to setup email accounts
February 04, 2022
Excellent remote support tool. Would buy again.
Score 10 out of 10
Vetted Review
Verified User
I use Getscreen.me to support our environment of servers and workstations. I also use it for ad-hoc connections to support users as needed.