Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers …
Starting at $0 per user
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What is Getscreen.me?
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal…
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Popular Features
- Centralized management dashboard (17)9.999%
- Screen sharing (20)9.797%
- Over-the-Internet remote session (19)9.696%
- File transfer (19)9.393%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Standard
$5
Cloud
per month per user
Advanced
$80
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://getscreen.me/en/plan
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Getscreen.me?
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
Getscreen.me Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Getscreen.me Screenshots
Getscreen.me Video
What is Getscreen.me?
Getscreen.me Integrations
Getscreen.me Competitors
Getscreen.me Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, Android |
| Mobile Application | Android, Mobile Web, Progressive Web Applications |
| Supported Countries | USA, Canada, Brazil, Portugal, Germany, Russia, India, United Kingdom and others. |
| Supported Languages | English, German, French, Chinese, Portuguese, Russian |
Frequently Asked Questions
Getscreen.me starts at $0.
Reviewers rate Centralized management dashboard and Multi-platform remote control highest, with a score of 9.9.
The most common users of Getscreen.me are from Small Businesses (1-50 employees).
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(23)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like remote assistance and troubleshooting personal computers, it simplifies the process of connecting and solving problems remotely. Users have praised its ease of use and lightweight nature, allowing them to quickly connect to their Deeper Network miners and manage them from any device with a web browser. It is also highly recommended for supporting clients who may not be familiar with technology, making it easier to provide remote assistance and resolve issues.
In addition to customer support, Getscreen.me is widely utilized for managing remote machines, starting automated processes, and accessing admin and production environments. Professionals find it extremely helpful for remote access and support purposes, both in personal and professional contexts, eliminating the need for additional software installations. It has been a game changer for agencies, finally providing them with the comprehensive features and ease of use they were looking for in a remote access platform.
Another significant use case for Getscreen.me is online event organizing. Event organizers can rely on this tool to provide technical support to speakers and attendees who may encounter difficulties using their computers. Its user-friendly interface helps ensure a smooth experience during online events by facilitating troubleshooting and screen sharing.
In terms of user satisfaction, reviewers have commended Getscreen.me for its speed, lightweight design, and ease of use. Customers appreciate the exceptional resolution and connection speed it offers, saving them time and effort in their remote access tasks. Further enhancing its appeal is the availability of additional security options like second-factor authentication, ensuring a secure connection during support sessions.
Overall, Getscreen.me has proven itself as an invaluable solution for various use cases such as efficient customer support, managing remote machines, online event technical assistance, and general remote access needs. Its responsive support team continuously adds new features based on customer feedback, further solidifying its reputation as a reliable choice in the market.
Easy to Use: Many users have found the software to be extremely user-friendly and easy to navigate, even for individuals without technical knowledge. They appreciate its simple interface and familiar layout, which makes managing remote machines effortless.
Multiple Remote Machine Connectivity: A significant number of users appreciate the software's ability to easily connect to and identify multiple remote machines. They find it convenient that the software displays the availability status of each machine, allowing for efficient management and quick access.
Wide Range of Features: Users highly value the extensive range of features offered by the software when connected to remote machines. These features enhance productivity by providing versatile tools for various tasks, catering to different user needs and preferences.
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Non-intuitive initial setup: Some users have found the initial setup of the software to be confusing and not user-friendly, leading to difficulties during installation and configuration.
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Limited customization options: Reviewers have mentioned that the user dashboard does not support white labeling, which restricts their ability to customize the appearance and branding of the software according to their specific needs.
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Lack of integrated features for task management: Several users have expressed the need for a separate system within the software to include notes and hand off tasks to another support agent, indicating a lack of integrated features for efficient task management.
Users frequently recommend Getscreen.me for its straightforward setup process, seamless remote access capabilities, and user-friendly interface. They appreciate how easy it is to install and set up the software, without requiring any technical expertise. The remote access feature is praised for its stability and reliability, allowing users to connect to their devices without interruptions or delays. Additionally, customers find the user interface to be intuitive and easy to navigate, enabling them to quickly understand and utilize the different features of the software. Overall, these recommendations highlight the positive experiences users have had with Getscreen.me.
Attribute Ratings
Reviews
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December 30, 2023
Getscreen.me - your ONE STOP, great value remote access software solution for Home & Work -
- Easy remote roll out
- Quick overview on dashboard to ensure PCs are online
- Branding the remote client is really easy
- No need to install software on your PC to access your remote sites. All Web based.
- Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
November 28, 2023
A robust, reliable, and fast remote access solution.
Score 10 out of 10
Vetted Review
Verified User
- Smooth remote video
- Lightweight agent app
- Simple setup and connection
- Multi monitor support
- Groups functionality seems a little weak.
- Multiple monitors at the same time on different displays would be great.
- Permissions and sharing is a little confusing at times.
July 05, 2023
Remote Desktop Services Provided by Remote Teams
- Easy to connect to remote machine
- Easy to identify and keep organized multiple remote machines
- Identify availability status of remote machines
- Multiple users
- Easy to use, Familiar interface
- Ability to White Label
- Audit log and connection history are available
- Ability to save often connected to machines
- Initial setup could be made more intuitive
- unable to white label user dashboard
- requires a separate system to include notes to handoff tasks to another support agent
June 06, 2023
A Justified Selection for Remote Access
- Easy connection to new clients - both one time use and permanent
- Support remote users from any device - even a cell phone with ease
- File sharing
- Connection Audit Log at ease
- White Labeling (custom branding) and personalized quick connection link
- Voice Call
- Wake-on-LAN
- Connection between your computers (Permanent access)
- Allow more team members per account
- It would be nice if screenshots of what customers may possibly see when attempting to connect could be added to help guide them for an easier connection.
- Stronger user group management to prevent sharing PC access between users by default.
- IP restriction and white listing
May 02, 2023
Affordable and Reliable Remote Desktop Solution
Score 9 out of 10
Vetted Review
Verified User
- remote support
- remote desktop connection
- ease of setup
- connectivity issues when using the software over slow or unstable internet connections
- small bugs when using getscreen on android smartphone
January 30, 2023
not the hero we deserve.......
- easy connection to new clients - both one time use and permanent
- keep computers organized
- support remote users from any device - even a cell phone with ease
- multiple users with different subsets of computers
- file sharing
- block remote keyboard and mouse / monitor if needed
- connection log
- custom branding and personalized quick connection link
- connection can be laggy
- multiple monitors do not switch quickly sometimes
- have to switch from WebRTC to websocket or vice versa for smooth connection
January 04, 2023
The Best Way to Monitor Your Computers and Servers Remotely
Score 10 out of 10
Vetted Review
Verified User
- Remote Support
- Server Maintenance
- Permanent Access
- Voice Call
- Quick Support
- Easy to use
- Wake on Lan
- more team members per account
- admin app for iOS & Android
- Permanent url to download Permanent Access Link
December 31, 2022
Teamviewer getting too expensive? GetScreen.me helped so much.
Score 10 out of 10
Vetted Review
Verified User
- Remote Support
- File Transfers
- Remote Training
- Server Maintenance
- The Deployment download changes a lot so it would be nice to have a permanent URL to grab the executable and know its the most recent version.
November 29, 2022
The right tool for the job
- Helping resolve computer issues.
- Helping resolve website issues
October 09, 2022
Getscreenma is awesome!
Score 10 out of 10
Vetted Review
Verified User
- remote access to desktop
- customer support
- more team members per account
- Quick Support
- Permanent Access
- Voice Call
- The reporting of the remote calls could be filtered between dates and have the total number of hours.
- This way we could issue a customer statement of the support requests.
- It could also have a flag to determine if it counts in the statement or considers hours of support offered.
- For example a client requests assistance, but it is a problem recognized as ours and we don't want to count it in the client's time bank.
- This way it would show the total call time, flagged and non-flagged (the name of the flag could be configured by the user) so it could be used for other customers getscreen to use at their convenience.
September 07, 2022
Great piece of software. Recommended.
- Easy to use
- Very light
- The spanish translation is not accurate
August 17, 2022
Excellent Support Software
Score 10 out of 10
Vetted Review
Verified User
- easy setup
- easy launch of support session
- remote access of user computer
April 23, 2022
An amazing app to help your clients
Score 10 out of 10
Vetted Review
Verified User
- Customer Support
- Connection between your computers (Permanent access)
- Wake-on-LAN
- It works fine, I wouldn't need anything.
March 30, 2022
Great remote support app
Score 10 out of 10
Vetted Review
Verified User
- Remote access with registered history and recording (if is enabled).
- Easy to use and no technical knowledge required.
- Many features, including file transfer and real time translator.
- Easy to navigate Dashboard.
- I would like to see RDP connectivity support.
- Stronger user group management to prevent sharing PC access between users by default.
Score 8 out of 10
Vetted Review
Verified User
- Remote help with invitations
- Remote connection to own computer
- Record the sessions for educational purposes or invoicing
- Would be nice to control Ipad and smartphone
- Would be nice to be able to use it as a javascript tool installed on a webiste to co-surf and help customers (on E-commerce website for example) without the need to install any software for the customer
February 22, 2022
Easy to Use Remote Connections
Score 10 out of 10
Vetted Review
Verified User
- Easy remote connection with no major lag
- History connection report with employee user
- List of permanent computers that can be connected to with restrictions
- It would be nice if screenshots of what customers may possibly see when attempting to connect could be added to help guide them for an easier connection.
February 17, 2022
Probably the Best Remote Connection Software for a Few Key Reasons
Score 10 out of 10
Vetted Review
Verified User
- It's user friendly. No technical knowledge required.
- Has a high amount of features that can be used when you're connected.
- Manageable from the dashboard, despite ever-changing IP addresses, the software manages all this.
- No Raspberry Pi support (arm64)
- No app or program for management, you must use a web browser. This works great though.
February 16, 2022
Great value remote support app
Score 10 out of 10
Vetted Review
Verified User
- quick remote access
- remote pc control
- secure it support
- None yet
February 04, 2022
Excellent remote support tool. Would buy again.
Score 10 out of 10
Vetted Review
Verified User
- Fast Connection
- Easy to use
- Easy to manage
- ip restriction
- group management