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Getscreen.me

Getscreen.me

Overview

What is Getscreen.me?

Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal…

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Recent Reviews

TrustRadius Insights

Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like …
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The right tool for the job

10 out of 10
November 29, 2022
Incentivized
Getscreen.me is an extremely valuable tool for remote assistance. It’s essentially a screen sharing software that allows you to connect to …
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Excellent Support Software

10 out of 10
August 17, 2022
I love Getscreen.me and wish I had purchased this software sooner. The simplicity of the tool is fantastic; effortless to install and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Centralized management dashboard (17)
    9.9
    99%
  • Screen sharing (20)
    9.6
    96%
  • Over-the-Internet remote session (19)
    9.6
    96%
  • File transfer (19)
    9.3
    93%

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud

Standard

$5

Cloud
per month per user

Advanced

$80

Cloud
per year per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://getscreen.me/en/plan

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

9.4
Avg 8.3
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Product Details

What is Getscreen.me?

Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.

Getscreen.me Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Getscreen.me Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Getscreen.me Video

What is Getscreen.me?

Getscreen.me Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Android
Mobile ApplicationAndroid, Mobile Web, Progressive Web Applications
Supported CountriesUSA, Canada, Brazil, Portugal, Germany, Russia, India, United Kingdom and others.
Supported LanguagesEnglish, German, French, Chinese, Portuguese, Russian

Frequently Asked Questions

Getscreen.me starts at $0.

AnyDesk, TeamViewer, and Zoho Assist are common alternatives for Getscreen.me.

Reviewers rate Centralized management dashboard and Multi-platform remote control highest, with a score of 9.9.

The most common users of Getscreen.me are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(23)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Getscreen.me has become an indispensable tool for remote teams, offering efficient and reliable customer support. With features like remote assistance and troubleshooting personal computers, it simplifies the process of connecting and solving problems remotely. Users have praised its ease of use and lightweight nature, allowing them to quickly connect to their Deeper Network miners and manage them from any device with a web browser. It is also highly recommended for supporting clients who may not be familiar with technology, making it easier to provide remote assistance and resolve issues.

In addition to customer support, Getscreen.me is widely utilized for managing remote machines, starting automated processes, and accessing admin and production environments. Professionals find it extremely helpful for remote access and support purposes, both in personal and professional contexts, eliminating the need for additional software installations. It has been a game changer for agencies, finally providing them with the comprehensive features and ease of use they were looking for in a remote access platform.

Another significant use case for Getscreen.me is online event organizing. Event organizers can rely on this tool to provide technical support to speakers and attendees who may encounter difficulties using their computers. Its user-friendly interface helps ensure a smooth experience during online events by facilitating troubleshooting and screen sharing.

In terms of user satisfaction, reviewers have commended Getscreen.me for its speed, lightweight design, and ease of use. Customers appreciate the exceptional resolution and connection speed it offers, saving them time and effort in their remote access tasks. Further enhancing its appeal is the availability of additional security options like second-factor authentication, ensuring a secure connection during support sessions.

Overall, Getscreen.me has proven itself as an invaluable solution for various use cases such as efficient customer support, managing remote machines, online event technical assistance, and general remote access needs. Its responsive support team continuously adds new features based on customer feedback, further solidifying its reputation as a reliable choice in the market.

Easy to Use: Many users have found the software to be extremely user-friendly and easy to navigate, even for individuals without technical knowledge. They appreciate its simple interface and familiar layout, which makes managing remote machines effortless.

Multiple Remote Machine Connectivity: A significant number of users appreciate the software's ability to easily connect to and identify multiple remote machines. They find it convenient that the software displays the availability status of each machine, allowing for efficient management and quick access.

Wide Range of Features: Users highly value the extensive range of features offered by the software when connected to remote machines. These features enhance productivity by providing versatile tools for various tasks, catering to different user needs and preferences.

  1. Non-intuitive initial setup: Some users have found the initial setup of the software to be confusing and not user-friendly, leading to difficulties during installation and configuration.

  2. Limited customization options: Reviewers have mentioned that the user dashboard does not support white labeling, which restricts their ability to customize the appearance and branding of the software according to their specific needs.

  3. Lack of integrated features for task management: Several users have expressed the need for a separate system within the software to include notes and hand off tasks to another support agent, indicating a lack of integrated features for efficient task management.

Users frequently recommend Getscreen.me for its straightforward setup process, seamless remote access capabilities, and user-friendly interface. They appreciate how easy it is to install and set up the software, without requiring any technical expertise. The remote access feature is praised for its stability and reliability, allowing users to connect to their devices without interruptions or delays. Additionally, customers find the user interface to be intuitive and easy to navigate, enabling them to quickly understand and utilize the different features of the software. Overall, these recommendations highlight the positive experiences users have had with Getscreen.me.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Getscreen.me is a great remote access company I have rolled out across all of our remote sites to allow us to have access to the computers at our various locations to adjust our media software that runs at the various sites. Great for remote maintenance of our sites and fixing windows software problems.

I considered using the industry standard TeamViewer, as I have been a long-term user at home. However, when looking at the corporate plans - it is exorbitant amount of money they want for a commercial license.

In my search for an alternative, I came across Getscreen.me and I am SO GLAD I did - as they offer an amazing, easy to use solution with custom branding for remote clients running at the remote sites.

Well worth a look - as I am sure you will agree with me that value for money wise - nothing beats Getscreen.me!
  • Easy remote roll out
  • Quick overview on dashboard to ensure PCs are online
  • Branding the remote client is really easy
  • No need to install software on your PC to access your remote sites. All Web based.
  • Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
It is well suited for basic remote access needs.
Remote Administration (9)
92.22222222222221%
9.2
Screen sharing
90%
9.0
File transfer
100%
10.0
Instant message
100%
10.0
Access to sleeping/powered-off computers
60%
6.0
Over-the-Internet remote session
80%
8.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Multi-platform remote control
100%
10.0
  • We have saved thousands of dollars by not having to drive up to 4 hours to get to some of our remote sites. We can fix 90% of our most common issues via Getscreen.me - this makes this product a key component of our business.
Value for money is the main difference. For the cost - nothing touches Getscreen.me!
9
Senior administration of our company. Also remote access of all of our remote sites to resolve windows software problems etc.
2
Both the directors have access to Getscreen.me and we use it to remotely resolve issues with PCs at our remote sites
  • Windows Updates were pushed to a remote PC and now PC is setting on screen where user interaction is required. Getscreen.me allows us to remotely resolve this.
  • Our custom software running on remote PCs need to be restarted due to a bug/issue. Using Getscreen.me this is very easy.
  • Using Getscreen.me to monitor remote cricket scoreboard at one of our sportsfields. We can view the camera attached to that PC at the sports field to see how far along the game is - which helps us to know when to go back to the sports grounds - to shut down the scoreboard at the end of the day.
  • Keep an eye on staff that work remotely - to ensure they are indeed working
Value for money - Getscreen.me stands above the rest!
  • Cloud Solutions
  • Scalability
  • Ease of Use
  • Other
Price vs functionality. Nothing comes close to Getscreen.me
Won't change a thing!
Easy, fast and worked every time to date!
  • Implemented in-house
No
Change management was minimal
  • None
When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
No need.
No
One and only time I reached out to them with a question they answered it within 24 hours. This is more than 2 years ago! Since then I have had no need to contact support.
So simple to use - easy to install, can access remote control interface for any computer running any OS!
  • Remote access Dashboard - from where you access your remote PC. Great interface with summary of each site - show your with Green Dot of remote PC is online. We use this function all the time!
  • File Transfer works well - but I take my time using it - to ensure the files sent end up on PC it is suppose to. Nothing bad here - just at time I think that it can be done better.
Yes
Hmmm - it works - not as user friendly as ex. TeamViewer Mobile - but it does work. So again - value for money - still an 8/10 for me!
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