Name: Giftsenda
Author: Giftsenda

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Communications Platform as a Service (CPaaS)

Org Chart

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Component Content Management

Data Quality

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Infrastructure Monitoring

IT Service Management (ITSM)

Identity Governance and Administration

Industrial IoT

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Relational Database Management Systems

Session Border Controllers

Solid State Drives

Static Application Security Testing (SAST)

Static Code Analysis

Tower Servers

Traffic Switching

Virtual Private Network (VPN)

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Intent Data

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Multichannel Retail

Sales Gamification

Sales Intelligence

Sales

Secure Service Edge (SSE)

User and Entity Behavior Analytics (UEBA)

Security

Car Rental

Commercial Drone

Equation Editors

Insurance Agency Management

Public Sector Software

Real Estate Property Management

Trucking Software

Vertical-Specific

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Giftsenda is an international gifting platform designed to facilitate personalized gift sending for businesses worldwide. According to the vendor, Giftsenda offers a wide range of specially curated corporate gifts, CRM integrations, and gifting tools. It aims to enable companies of all sizes, from small businesses to large enterprises, to send thoughtful gifts to their employees, clients, and leads. Giftsenda caters to various professions and industries, including sales teams, marketing teams, HR teams, agencies, RevOps professionals, customer experience teams, business development representatives, and account managers.

## Key Features

**Automated Gifting Tools**: According to the vendor, Giftsenda provides automated gifting tools that allow businesses to send personalized gifts with minimal details worldwide. Users can leverage email gift invites and shareable gift links to facilitate easy delivery and customization. The platform also offers automation and intelligent triggers for personalized gift sends.

**Bulk Gifting Campaigns**: Giftsenda enables businesses to create and send gifts to multiple countries in a single campaign, as stated by the vendor. Users have access to a wide range of gift options, including custom gifts and pre-curated gift collections. The platform also provides advanced sending tools for time-saving and accurate deliveries.

**Gift Collections**: According to the vendor, Giftsenda allows recipients to choose their own gifts from a pre-selected collection. Additionally, users can create custom gift collections by selecting items from the catalog. The platform allows agile budget management with control over gift-item budgets.

**eGift Cards**: Giftsenda enables users to send digital gift cards to customers, leads, and employees worldwide, as stated by the vendor. The process is easy to execute and track, with various options available to suit different needs. By offering eGift cards, businesses can potentially increase gift acceptance rates and improve delivery accuracy.

**Integration with CRM and Platforms**: According to the vendor, Giftsenda seamlessly integrates with CRM systems, allowing users to sync contacts and automate gift sends. The platform also offers seamless gifting within the interface of favorite platforms. Custom integrations are available upon request.

**Payment Options**: Giftsenda provides flexibility in payment options, as stated by the vendor. Users can pay with credit or debit cards, PayPal, Zelle, cryptocurrency, checks, money orders, ACH, or wire transfers.

**Gift Tracking and Reporting**: The platform offers tracking and reporting features to measure the performance of gift campaigns, according to the vendor. Users can track delivery statuses, acceptance rates, and other key metrics to evaluate the success of their campaigns. Giftsenda also provides reporting tools to generate insights and measure the return on investment (ROI) of gift campaigns.

**Custom Gift Boxes**: According to the vendor, Giftsenda allows users to create custom gift boxes by selecting from a variety of gift options. Users can choose gifts from a catalog or create their own custom gifts. The platform provides branding and packaging options to create a unique and personalized gift experience.

**International Gift Sending**: Giftsenda enables users to send gifts internationally to over 200 countries, as stated by the vendor. The platform provides access to a catalog of corporate gifts that can be sent worldwide. Users can easily manage international gift sending with the help of Giftsenda's logistics and delivery network.

**Automated Gifting**: According to the vendor, Giftsenda offers automated gifting features to streamline the gift sending process. Users can set up triggers and workflows to automate gift sends based on specific events or criteria. This feature aims to save time and ensure timely and efficient gift delivery.

Amazing Customer Service: Many users have praised the amazing customer service provided by Giftsenda. They have mentioned that the support team is responsive, helpful, and goes above and beyond to assist them with their needs. 

Comprehensive Set of Tools and Features: Giftsenda has been commended for its comprehensive set of tools and features. Users appreciate having everything they need in one platform, from delivery tracking to personalized card options. This saves them time and makes their workflow easier.

Global Reach and Availability of Customer Support: Users have expressed satisfaction with Giftsenda's global reach and availability of customer support. They value being able to send gifts internationally and knowing that there is a dedicated team ready to assist them whenever needed.

Lack of User-Friendly Visual Design: Some users have found the platform's visual design to be lacking in user-friendliness, making it difficult to navigate and use effectively. 

Limited Customization Options: Certain businesses have expressed dissatisfaction with the limited customization options provided by the software, finding it somewhat restrictive in meeting their specific needs and branding requirements.

Confusing Front-End Interface: The front-end of the software has been described as confusing by some users, potentially lengthening their journey and causing frustration when trying to accomplish tasks.

Giftsenda offers a range of valuable use cases for managing customer loyalty programs and fostering strong relationships with clients. With Giftsenda, businesses can effortlessly track and reward loyal customers, ensuring their satisfaction and continued patronage. The platform allows for seamless gift sending on special occasions, offering a variety of options such as personalized items, gift cards, and flowers. Customers can also track the delivery status of their gifts, providing peace of mind that their presents will be received in a timely manner.

One key use case of Giftsenda is its effectiveness in managing loyalty programs for special VIP customers. Users have reported high acceptance rates and increased customer satisfaction when utilizing Giftsenda to recognize and reward these valued clients. Additionally, the platform's ease-of-use and exceptional customer service have been consistently praised by users, contributing to a wonderful working relationship with the Giftsenda team. Another important use case is the efficient management of client gift distribution campaigns within budget and minimal time investment. Users have found that Giftsenda enables them to successfully organize and deliver goods to upset customers, improving customer relationships and loyalty.

Furthermore, Giftsenda extends its services beyond local boundaries by offering corporate gifting to global partners, customers, and employees. This feature allows businesses to strengthen relationships with international connections through thoughtful gifts. Moreover, users have highlighted the responsive nature of the Giftsenda team in resolving any issues that may arise during the gift delivery process, including weather-related challenges. The attentive support provided by the Giftsenda team ensures that users can navigate potential obstacles smoothly and maintain a positive experience with the platform.

In summary, Giftsenda's use cases span from effectively managing customer loyalty programs to facilitating gift sending on special occasions. The platform's user-friendly interface and exceptional customer service contribute to a seamless experience for businesses looking to foster better relationships with their clients. Whether it's recognizing VIP customers or organizing global corporate gifting campaigns, Giftsenda offers a reliable solution that enables businesses to efficiently manage gift distribution and enhance customer satisfaction.

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70% of marketers say Marketing Automation software is critical to their goals. Find the right tool for you.

The Buyer's Guide to Marketing Automation

Marketing Automation is a subset of Enterprise Marketing Management. Marketing automation software nurtures leads with relevant content, and then routes prospects to a sales rep at the optimal point in the buying process. Key functionality includes:

- Automated marketing campaigns & click tracking
- Email, landing pages and online registration pages
- Lead scoring, lead nurturing & lead management
- Analytics and reporting

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

WYSIWYG email editor

Users can create html emails through a drag-and-drop interface, without html coding knowledge.

Dynamic content

Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

Ability to test dynamic content

Users can test dynamic content prior to launching a campaign.

Landing pages

Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

A/B testing

Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

Mobile optimization

Users can easily optimize emails and landing pages for mobile devices.

Email deliverability reporting

The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

List management

This involves creating, filtering, editing, merging and de-duping lists of contacts.

Triggered drip sequences

The software allows users to set up automatic / drip email campaigns triggered by certain events.

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

Calendaring

The software helps users maintain a calendar of all marketing activities.

Event/webinar marketing

Users can streamline event marketing with features such as personalized invitations, registration, reminders and post-event follow-ups.

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

Social sharing and campaigns

Users can incorporate social share buttons into campaigns to allow recipients to easily share content. Users can track shares as well.

Social profile integration

The software incorporates social profile data and social share histories to enhance segmentation and scoring of contacts.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Role-based workflow & approvals

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Customizability

Users can customize their instance with features like custom fields and custom objects.

Integration with Salesforce.com

The software can integrate with Salesforce.com bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Integration with Microsoft Dynamics CRM

The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Integration with SugarCRM

The software can integrate with SugarCRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Third-party software integrations

Integration functionality with third-party or in-house systems.

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Giftsenda

Overview

What is Giftsenda?