There are a ton of great features. I really like how I'm able to integrate directly into my website.
[Gist] takes some getting used to …
The WordPress Gist plugin …
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Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
- Tech Details
- Supported: Live Chat
- Supported: Email Marketing
- Supported: Marketing Automation
- Supported: Help Desk
- Supported: Knowledge Base
- Supported: Meetings
- Supported: Chat Bots
- Supported: Opt-in Forms
- Supported: Event Tracking
|Deployment Types||Software as a Service (SaaS), Cloud, or Web-Based|
|Mobile Application||Apple iOS, Android|
The only problem we are facing is that some features are not translated to Portuguese. That hold us back from using everything.
But we think there's a lot of space for improvement, and they are making the product better each day
What it also provides is Marketing Automation and Emails, so it is able to handle customer support requests, as well as launch marketing campaigns based on the user data in its CRM.
Of course Gist wouldn't work for all industries, mainly just the ones above.
If you need a feature-rich CRM, its not quite there yet.
Using the Chatbot is easy when out and about on your mobile phone to keep visitors/prospects to your website informed fast in real-time.
It's less appropriate if you're not prepared to invest the time in building it so it works for your site.
If your marketing model is mostly outreach to cold leads and conversion, this software currently does not have any type of sales stages or task generation. I would still use Gist for website inbound but use another software for outreach and cold leads then when they become a lead put them into Gist for marketing automation.
It's a little less suited to ecom but they're hammering out the finishing touches to make ecom cart recovery easier.