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Confusing for a new user
Axosoft aka Ontime (which is what I still call it)
Be your own Scrum Master, try Axosoft.
Reviewer Pros & Cons
Pricing
Installed by You
$1250
Hosted by GitKraken
Customized according to the amount of team members.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $1,250 per installation
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Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
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Reviews and Ratings
(25)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Axosoft is a highly customizable software that provides users with the ability to track and manage their work projects efficiently. Users appreciate the real-time progress updates and tracking features, allowing them to stay on top of their tasks. Whether it's for individual work projects or team collaboration, Axosoft proves to be an adaptable tool that can be used for various purposes such as work management, task assignment, and tracking assignments. It has been particularly helpful for teams looking to improve their project management and defect tracking capabilities.
With Axosoft, users have found it easier to measure project management time, evaluate staff productivity, and provide valuable business feedback. The software has effectively solved the problem of forgetting project details by allowing team members to create their own tickets and track progress. Additionally, users appreciate the quick tracking of team work and completed tasks, as well as the ability to generate burn down charts. This not only improves follow-up on team work but also facilitates real-time communication of task fulfillment.
Axosoft's versatility extends beyond project management. Users have successfully utilized the software for planning events and deadlines, improving timeliness, and prioritizing deadlines. Large-scale projects are easily managed from start to end with Axosoft's comprehensive features. Moreover, it serves as a crucial tool in the field of software engineering by offering capabilities for bug filing and tracking, task assignment, and overall project management.
The benefits of using Axosoft are not limited to a specific industry or department. It has proven beneficial in organizing development workflows company-wide and has been extensively relied upon for task allocation and scrum management. Furthermore, Axosoft excels at defect and story tracking while seamlessly linking data with other products for seamless updates. Prior to Axosoft's introduction, many struggled with lost notes and wasted time searching for documentation due to the lack of an effective bug tracking system. With Axosoft, everything stays organized while making tracking and prioritizing easy for everyone involved.
Axosoft's impact reaches beyond project management and bug tracking. Users have found it invaluable for enterprise software development, production support, and as a linchpin for communications between business owners and developers. It streamlines the process of tracking client incidents, bugs, and new features, leading to better product releases and accurate information for clients. Additionally, Axosoft aids in help desk management and project management across departments, providing visibility to projects and customizable workloads.
Overall, Axosoft proves to be a highly adaptable software that offers a wide range of use cases for individuals and teams alike. Its flexibility allows users to tailor the software to their specific needs, whether it's tracking work schedules, assigning tasks, or managing projects. This adaptability makes Axosoft an essential tool throughout the software development life cycle.
One of the key use cases of Axosoft is its role in helping teams better manage their projects from start to finish. With its comprehensive features, Axosoft enables teams to plan releases, track progress, and identify gaps in effort estimation. It provides a centralized platform for team members to collaborate, ensuring everyone is aligned and working towards the same goal. By visualizing time spent by employees and improving estimates, Axosoft empowers teams to make informed decisions and enhance productivity.
Another crucial use case of Axosoft lies in its defect tracking capabilities. With this software, users can easily file and track bugs, ensuring that issues are promptly addressed and resolved. Furthermore, Axosoft helps streamline the communication between different departments and stakeholders by linking data with other products. This integration allows for seamless updates and ensures that everyone has access to up-to-date information on project status and milestones.
Axosoft's impact goes beyond traditional project management activities. It has proven valuable in organizing work schedules, prioritizing deadlines, and delivering requirements on time. The software's ability to generate burn down charts and provide real-time updates on task fulfillment enhances transparency and accountability within teams.
Furthermore, Axosoft's comprehensive features have made it an indispensable tool for companies engaged in enterprise software development. It aids in production support, helping teams efficiently manage incidents while keeping track of software enhancements. Additionally, its role as a linchpin for communication between business owners and developers ensures a smooth collaboration process from ideation to implementation.
In conclusion, Axosoft offers a wide range of use cases that cater to both individual professionals and collaborative teams. Its customizable nature allows users to adapt the software according to their specific needs, making it a versatile tool for project management, defect tracking, and overall work efficiency. With its comprehensive features, Axosoft simplifies the complexities of managing projects, improves collaboration among team members, and enhances productivity throughout the software development life cycle.
Customizable Experience: Users appreciate the ability to customize the overall experience of Axosoft, including options for sorting and defining projects of all different scopes. Some users have stated that this feature allows them to tailor Axosoft to their specific needs, making it a more efficient and personalized tool.
Easy Ticket Input and Time Management: Users find it easy to input tickets and manage time in Axosoft. They have mentioned that the interface is intuitive and user-friendly, allowing them to quickly add tickets and track their progress. This feature has been praised by several reviewers for its simplicity and effectiveness.
Great Project Management Tool: Users find Axosoft to be a great tool for project management. The ability to track projects, obtain reports, and categorize work into tasks, bugs, and issues has been highlighted by multiple users as a key benefit. They appreciate the flexibility offered by Axosoft in managing various aspects of their projects effectively.
Busy and cluttered user interface: Many users have expressed frustration with the user interface of Axosoft, describing it as busy, cluttered, and in need of extensive customization to be truly useful. They have found that understanding and configuring filters and UI settings can be time-consuming, requiring a significant learning curve.
Learning curve for beginners: A common concern among users is the learning curve associated with using Axosoft. Some users have found it to be time-consuming and challenging, especially for beginners. To address this issue, they have suggested the availability of more tutorials specifically tailored to help new users get up to speed quickly.
Occasional slowness and slow support response time: Users have reported occasional slowness within the software itself, which can lead to delays in their workflow. Additionally, they have mentioned that technical support sometimes takes longer than desired to respond to tickets. This slower support response time has been a source of frustration for some users who rely on timely assistance when encountering issues or difficulties with the software.
Based on user recommendations, here are the three most common suggestions for Axosoft:
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Users recommend trying out Axosoft's 30-day free trial before making a purchasing decision. This allows organizations to fully explore the software's features and functionalities.
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It is advisable to compare Axosoft with other similar tools in order to make an informed decision. This will help organizations evaluate different options and choose the solution that best fits their needs.
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Users find Axosoft valuable for task allocation, team management, and monitoring activities. It is particularly useful for managing operational and administrative staff, as it provides effective solutions for coordinating work across teams or departments.
In summary, users recommend taking advantage of the free trial, comparing Axosoft with other systems, and utilizing its capabilities for task allocation and team management purposes.
Attribute Ratings
Reviews
(1-4 of 4)Git to work with GitKraken!
- System is rarely down
- Merge conflicts are easy to handle
- Visual representation of branches keeps things organized
- New releases can have unwanted features
- Identifying "dead" branches
- Restoring deleted or modified code
- Productivity bump for developers over previous software
- Code is never gone forever and can be found if needed
- Allows us to collaborate and finish projects faster
Confusing for a new user
- Although I haven't delved in super deep it looks pretty customizable. You can get the UI to show exactly what you want.
- A bit hard to use, or a steep learning curve. The UI isn't super intuitive at first, it took me awhile to pick it up and I had to get someone to basically show me what they recommend I set my filters and UI to.
- This might be a case of improper setup but when making tickets, there isn't an auto response, so we get a lot of duplicate tickets if a conversation happens on the emails before someone takes the case and replies through OnTime.
- Don't have any specific numbers but overall it's done a decent job.
- Customizable workflow steps help organize projects
- Time tracking down to seconds helps to estimate sprints
- Burndown charts let you know when to plan your next release
- The auto refresh option causes the screen to scroll back to the top of the page which causes you to loose your spot when reading long tickets.
- Occasionally the CSS fails to load properly we usually have to restart the web server to fix it.
- The pagination doesn't prioritize grouped by items so that you don't get all the items you want on the screen easily.
- Allowed us to create an agile and flexible process that we can easily change when trying new things
- Allows easibility with cross department collaboration speeding up our release cycle and allowing us to have documentation ready on release day
- Bug tracking with priorities helps use track and fix urgent issues quickly and effectively.
Be your own Scrum Master, try Axosoft.
- Sprint Planning - clear schedule views, easy to manipulate
- Reporting - ability to filter on multiple sets of criteria
- Logging - detailed audit trails to see what comments, changes, edits were made by whom and when
- Timing Out - when editing a story or bug, occasionally Axosoft will time out and all changes will be lost
- Viewing past sprints can be hard to locate
- Multiple users within a Story - Axosoft could do a better job managing multiple users on the same story
- User Interface isn't entirely user friendly and looks a bit outdated
- Axosoft has positively affected the time management of our employee resources
- Axosoft has shown us where we have inefficiencies in the organization
- Axosoft has allowed us to track projects better, get them out on time allowing for more projects to be scheduled and, in turn, increased our subscriber count.
- Writing User Stories and Bugs
- Entering comments or changes on User Stories
- Clear Scheduling view of upcoming Sprints/Projects
- Updating the Workflow on a Story
- Too easy to make an unwanted change
- Audit Log is difficult to locate and follow