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GiveSmart

GiveSmart

Overview

What is GiveSmart?

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is GiveSmart?

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.givesmart.com/plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

A Tour of GiveSmart

givesmart.wistia.com
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Product Details

What is GiveSmart?

GiveSmart is an online fundraising and donor management platform designed to elevate fundraisers. From mobile-friendly silent auctions to dynamic peer-to-peer events and guest management to donor engagement, the solution helps to turn mission into something that moves donors.

The vendor states that their software has helped thousands of nonprofits raise $6.2+ billion. The full GiveSmart suite of solutions and expert support helps exceed fundraising, event, and donor management goals, and helps users focus resources and make an impact all year round.

GiveSmart Screenshots

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GiveSmart Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesCanada, United States

Frequently Asked Questions

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services. GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile bidding, and general event management with automation for nonprofit fundraising.

OneCause, Greater Giving, and Eventbrite are common alternatives for GiveSmart.

Reviewers rate Usability highest, with a score of 8.5.

The most common users of GiveSmart are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(198)

Attribute Ratings

Reviews

(1-8 of 8)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • In the Event section, generating receipts/statements and emailing to donors can only be done individually - so really unpractical when you wrap up the event and you can't send out an email with each attendees statement or send all silent auction donors an email with a statement - those have to be done individually and so it is very tedious. No workaround for silent auction donors that I know of and the work-around for attendees is they have to log back into their account - easy for some, impossible for others.
  • Initially the events information would not transfer to donor database. Now it transfers; however, it does not separate donations from purchases/ticket purchases so for the year end tax letter - the donor has to remember what is/isn't tax deductible. So it would be nice to delineate in the system what is a purchase (and fair market value) with what is a donation (like the event statement does.)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Only because of the merger, I have found it challenging this year to figure out how the keywords work together for the annual campaign and the fundraising gala event
  • We had billing issues through all of last year. We had paid in full, but kept getting billed, they threatened to cut off our access and accounts, etc. Our bookkeeper, Director of Finance and Operations, and eventually our Head of School had to get involved and it tooks months to solve.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Changing a ticket once it's paid for
  • All thank you letters and statements come in one PDF for everyone versus for each person when you run the single report.
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