Question 1

What is Gladly CX Platform?

Accepted Answer

Gladly Software headquartered in San Francisco offers their omnichannel customer service platform, providing one platform to oversee customer correspondences and also provide customer self-help.

Question 2

What are Gladly CX Platform's top competitors?

Accepted Answer

Zendesk Suite, Gorgias, and Freshdesk are common alternatives for Gladly CX Platform.

Question 3

What is Gladly CX Platform's best feature?

Accepted Answer

Reviewers rate Ticket response and Customer portal and Email support highest, with a score of 9.7.

Question 4

Who uses Gladly CX Platform?

Accepted Answer

The most common users of Gladly CX Platform are from Mid-sized Companies (51-1,000 employees).