Name: GlarAssist
Author: Glartek

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Batch Management Software

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Digital Rights Management (DRM)

Document Management

Dropshipping

Electronic Signature

Operational Analytics

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printing

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Consulting and Advisory Services

Content Delivery Networks (CDN)

Data Fabric

Data Recovery Service

Fraud Detection

Hadoop-Related

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Managed File Transfer (MFT)

Network Performance Monitoring

Office Migration and Repair

Robotic Process Automation (RPA)

System Monitoring

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Blogging

Competitive Intelligence

Content Management

Email Marketing

Local Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Web Analytics

Wholesale Marketplace

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

User and Entity Behavior Analytics (UEBA)

Security

Architecture

Camp Management

Chargeback Management

Dental

Digital Forensics

Nonprofit CRM

Plagiarism Checker

Vertical-Specific

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Users of GlarAssist have reported significant improvements in productivity and communication thanks to the product's AR collaboration tools. The ability to visually demonstrate ideas and concepts has made it easier for users to explain their thoughts to others, leading to more efficient and effective teamwork. This has been particularly valuable for businesses that rely on clear communication and visual demonstrations, such as design teams, architects, and engineers.

Another key business problem solved by GlarAssist is the challenge of global collaboration. With its virtual assistance capabilities, users are able to connect and collaborate with colleagues from anywhere in the world, using any device. This has enabled businesses to expand their operations globally without the limitations of physical distance. Users can now easily work together on projects, share insights, and provide real-time feedback, resulting in faster decision-making processes and improved overall efficiency.

GlarAssist's AI and computer vision technology have also proven to be a solution for businesses facing challenges related to object recognition and information retrieval. By detecting and describing objects, people, and text in real-time, GlarAssist provides users with valuable information and guidance. This is particularly useful in industries where accurate identification of objects or instant access to information is crucial, such as logistics, retail, or field service. Users have found this feature to be a game-changer in terms of speed and accuracy of data retrieval and problem-solving.

Furthermore, GlarAssist's audio instructions and feedback have greatly enhanced the user experience by providing clear guidance in real-time. Users can navigate their environments effectively while receiving step-by-step instructions or helpful feedback through their devices. This has resulted in increased efficiency and minimized errors when carrying out complex tasks or following detailed instructions. Industries such as manufacturing, assembly, or maintenance have benefited from this feature by reducing training time, improving error rates, and ensuring consistent quality.

In summary, GlarAssist solves various business problems through its AR collaboration tools, virtual assistance capabilities, object recognition, and audio feedback. Users have experienced increased productivity, improved communication, seamless global collaboration, faster information retrieval, and enhanced efficiency in their respective industries.

Cost-effectiveness: Multiple users have expressed their satisfaction with the cost-effectiveness of GlarAssist, as it offers a wide range of features at an affordable price. This has been mentioned by several reviewers who appreciate the value they receive for the price they pay.

Compatibility with various devices: Many users have praised GlarAssist for its compatibility with various devices such as mobile phones, tablets, PCs, and laptops. This flexibility eliminates any barriers in communication and allows users to seamlessly collaborate regardless of the device they are using.

Comprehensive platform: Reviewers have consistently highlighted that GlarAssist is a comprehensive platform that provides a variety of virtual services including screen recording, file sharing, session recording, and real-time chat. This versatility has been commended by multiple users who find it convenient to have all these features available within one software solution.

Delays and glitches: Some users have experienced delays between voice and video, as well as encountered glitches and reboots in the app. These issues have negatively impacted the overall user experience. 

Laggy file sharing: Sending files during video conferences can be laggy, which affects the efficiency of communication. Several users have mentioned this as a drawback of using GlarAssist.

Limited object detection: Users have reported that object detection with GlarAssist can be slow or inaccurate, particularly when it comes to smaller or more complex objects. This limitation has been highlighted by multiple reviewers.

Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session.  While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures, upload pictures and even add real objects into the merged reality environment.

Zoho Lens is a remote assistance solution using augmented reality.

Standard

Professional

GlarAssist

Remote Support

Glartek

Remote Access

Remote access products allow users to operate devices through an internet connection.

Attended device access

The quality and reliability of connections to remote devices that are currently attended by an active user.

Unattended device access

The quality and reliability of connections to unattended remote devices.

Mobile device access

The quality and reliability of remote connections to end-user mobile devices.

Virtual device access

The availability, quality, and reliability of remote connections to virtual machines and devices.

Multiple-display support

The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

Multiple concurrent sessions

More than one user can access the same remote device at the same time.

Remote support products help technicians and other experts assist end-users by connecting directly to the end-user device.

Camera sharing

The remote user and end user can share a live camera feed from their device during a session.

Session transfer

The remote user can transfer or share a remote session with another user to help troubleshoot or escalate an issue.

Remote Administration

Remote administration software is used to control a computer from a remote location.

File transfer

Securely exchange files with remote computer without having to use email or FTP.

Instant message

Ability for administrator to communicate via instant message with remote user.

Access to sleeping/powered-off computers

Remote access and troubleshooting of out-of-band computers.

Session record

Ability to record session for training purposes.

Annotations

Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

Third-party software integrations

Integration functionality with third-party or in-house systems.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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GlarAssist

Overview

What is GlarAssist?