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GlarAssist

GlarAssist

Overview

What is GlarAssist?

GlarAssist is an enterprise-grade Augmented Reality Visual Remote Assistance product. GlarAssist enables hands-free recordable video calling with Augmented Reality annotations, chat, freeze mode, file transfer, and sessions’ analytics. The product helps experts provide real-time instructions to workers, or customers, to…

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Recent Reviews

TrustRadius Insights

Users of GlarAssist have reported significant improvements in productivity and communication thanks to the product's AR collaboration …
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Pricing

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What is GlarAssist?

GlarAssist is an enterprise-grade Augmented Reality Visual Remote Assistance product. GlarAssist enables hands-free recordable video calling with Augmented Reality annotations, chat, freeze mode, file transfer, and sessions’ analytics. The product helps experts provide real-time…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is GlarAssist?

GlarAssist is an enterprise-grade Augmented Reality Visual Remote Assistance product.

GlarAssist enables hands-free recordable video calling with Augmented Reality annotations, chat, freeze mode, file transfer, and sessions’ analytics. The product helps experts provide real-time instructions to workers, or customers, to speed up and guarantee efficient problem resolutions. Even though GlarAssist is focused on the Manufacturing and Field Services industries, the vendor states any user can benefit from this product by quickly solving unexpected problems, reducing travel costs, and increasing the overall quality of service.

The product is available online and is compatible with PCs, Smartphones, Tablets, Microsoft HoloLens 2, and leading Smartglasses. GlarAssist is free of charge for personal usage and limited commercial usage.

GlarAssist Features

  • Supported: Visual Remote Assistance sessions with Augmented Reality annotations
  • Supported: Sessions' recording
  • Supported: Sessions' analytics
  • Supported: Freeze mode
  • Supported: Chat
  • Supported: File transfer
  • Supported: Automated reports
  • Supported: Barcode

GlarAssist Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAll countries
Supported LanguagesEnglish, portuguese, french, spanish, Dutch, Danish, Greek, Czech, German, Italian, Norwegian, Polish, Romanian, Swedish
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of GlarAssist have reported significant improvements in productivity and communication thanks to the product's AR collaboration tools. The ability to visually demonstrate ideas and concepts has made it easier for users to explain their thoughts to others, leading to more efficient and effective teamwork. This has been particularly valuable for businesses that rely on clear communication and visual demonstrations, such as design teams, architects, and engineers.

Another key business problem solved by GlarAssist is the challenge of global collaboration. With its virtual assistance capabilities, users are able to connect and collaborate with colleagues from anywhere in the world, using any device. This has enabled businesses to expand their operations globally without the limitations of physical distance. Users can now easily work together on projects, share insights, and provide real-time feedback, resulting in faster decision-making processes and improved overall efficiency.

GlarAssist's AI and computer vision technology have also proven to be a solution for businesses facing challenges related to object recognition and information retrieval. By detecting and describing objects, people, and text in real-time, GlarAssist provides users with valuable information and guidance. This is particularly useful in industries where accurate identification of objects or instant access to information is crucial, such as logistics, retail, or field service. Users have found this feature to be a game-changer in terms of speed and accuracy of data retrieval and problem-solving.

Furthermore, GlarAssist's audio instructions and feedback have greatly enhanced the user experience by providing clear guidance in real-time. Users can navigate their environments effectively while receiving step-by-step instructions or helpful feedback through their devices. This has resulted in increased efficiency and minimized errors when carrying out complex tasks or following detailed instructions. Industries such as manufacturing, assembly, or maintenance have benefited from this feature by reducing training time, improving error rates, and ensuring consistent quality.

In summary, GlarAssist solves various business problems through its AR collaboration tools, virtual assistance capabilities, object recognition, and audio feedback. Users have experienced increased productivity, improved communication, seamless global collaboration, faster information retrieval, and enhanced efficiency in their respective industries.

Cost-effectiveness: Multiple users have expressed their satisfaction with the cost-effectiveness of GlarAssist, as it offers a wide range of features at an affordable price. This has been mentioned by several reviewers who appreciate the value they receive for the price they pay.

Compatibility with various devices: Many users have praised GlarAssist for its compatibility with various devices such as mobile phones, tablets, PCs, and laptops. This flexibility eliminates any barriers in communication and allows users to seamlessly collaborate regardless of the device they are using.

Comprehensive platform: Reviewers have consistently highlighted that GlarAssist is a comprehensive platform that provides a variety of virtual services including screen recording, file sharing, session recording, and real-time chat. This versatility has been commended by multiple users who find it convenient to have all these features available within one software solution.

Delays and glitches: Some users have experienced delays between voice and video, as well as encountered glitches and reboots in the app. These issues have negatively impacted the overall user experience.

Laggy file sharing: Sending files during video conferences can be laggy, which affects the efficiency of communication. Several users have mentioned this as a drawback of using GlarAssist.

Limited object detection: Users have reported that object detection with GlarAssist can be slow or inaccurate, particularly when it comes to smaller or more complex objects. This limitation has been highlighted by multiple reviewers.

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