Overview
What is Glassbox?
Glassbox helps organizations make their customer’s digital experience intuitive and safe. The vendor says it does this by capturing 100% of activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where…
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Awards
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Popular Features
- User Segmentation (32)9.595%
- Funnel Analysis (32)9.494%
- Session Recording and Replay (32)9.292%
- Click analytics (32)9.090%
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Sim City 2013 | Glassbox Demo Trailer AUS (2012) | PC Game (640x360)
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The War Novel - Demo Book Trailer (GlassBox Media CIC)
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The Horror Novel - Book Trailer Demo (GlassBox Media CIC)
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The Vampire Novel - Demo Book Trailer (GlassBox Media CIC)
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SimCity - GlassBox Demo #3 - VOSTFR - HD
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SimCity 2013 GlassBox Engine Demo
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Glassbox?
Glassbox helps organizations make their customer’s digital experience intuitive and safe. The vendor says it does this by capturing 100% of activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time.
Glassbox Features
Customer experience management Features
- Supported: Product usage analytics
- Supported: Customer experience profiles
- Supported: Customer experience dashboard
- Supported: Customer journey mapping
- Supported: AI-powered recommendations
Results and Analysis Features
- Supported: Click analytics
- Supported: Scroll maps
- Supported: Conversion tracking
- Supported: Goal tracking
- Supported: Funnel Analysis
- Supported: Session Recording and Replay
- Supported: User Segmentation
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
- Supported: Mobile App Analytics
Security and Administration Features
- Supported: GDPR compliance
- Supported: Secure web hosting
Additional Features
- Supported: Augmented Journey Map
- Supported: Anomaly detection
- Supported: Clickmap
- Supported: Crash Analytics
- Supported: Struggle score
- Supported: Root cause analysis
- Supported: Dynamic struggle score
- Supported: Behavior analytics
Glassbox Integrations
Glassbox Competitors
Glassbox Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Supported Countries | Americas, EMEA, APAC |
Supported Languages | All languages |
Glassbox Downloadables
Frequently Asked Questions
Reviewers rate Scroll maps highest, with a score of 9.6.
The most common users of Glassbox are from Enterprises (1,001+ employees).
Glassbox Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 20% |
Enterprises (more than 500 employees) | 80% |