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Gliffy

Gliffy

Overview

What is Gliffy?

Gliffy is an online diagramming tool with collaboration features from the San Francisco company of the same name, offering standalone versions of Gliffy and integrated versions for Jira and Confluence.

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Recent Reviews

TrustRadius Insights

Gliffy has proven to be a versatile tool with a wide range of use cases across different teams and departments. Users have found it …
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Pricing

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Professional

$6

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://gliffy.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $6 per month
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Product Details

What is Gliffy?

Gliffy's diagramming applications enables users to communicate and collaborate at the speed of ideas. Whether Gliffy is being used in Confluence and Jira, or as a standalone diagramming tool, Gliffy Online, Gliffy is designed to provide an intuitive way to draw diagrams. Drag-and-drop for professional-looking flowcharts, UML diagrams, entity-relationship diagrams, in just a few clicks. Use a template to make a mind map or concept map while brainstorming. Embed an org chart in the tools a team already uses. Visualize cloud architecture or IT networks and add them to a team's documentation. For planning, project managing, or dreaming up, Gliffy can help bring it to life. The vendor states Gliffy is the most popular diagramming app in the Atlassian Ecosystem, with over 16 million users diagramming in Confluence alone. Gliffy is used by teams of all sizes and averages over 700 users per install as an enterprise diagramming solution. Gliffy is available for a trial via the Atlassian Marketplace or by signing up for a two-week free trial of Gliffy Online on gliffy.com.

Gliffy Video

This basic UML class diagram tutorial will teach you how to make a class diagram in UML using Gliffy. We’ll walk you through a basic example of a library system to show how classes and subclasses work together and how to capture all the details you want to build into the syste...
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Gliffy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Gliffy is an online diagramming tool with collaboration features from the San Francisco company of the same name, offering standalone versions of Gliffy and integrated versions for Jira and Confluence.

Gliffy starts at $6.

SmartDraw and Lucid Visual Collaboration Suite are common alternatives for Gliffy.

The most common users of Gliffy are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Gliffy has proven to be a versatile tool with a wide range of use cases across different teams and departments. Users have found it valuable for visualizing organization charts, adding colors and emphasis to aid in decision-making. The operations team has relied on Gliffy to quickly create workflows for various systems and processes. Meanwhile, the solutions engineering and best practices teams have used Gliffy extensively to model user interfaces, process, and data in order to understand customer challenges and brainstorm improvements. Gliffy diagrams have served as a useful reference post-call and in subsequent discussions. Development teams have also used Gliffy to create network architecture and software architecture diagrams for customer-facing and onboarding documents.

In addition, Gliffy has been praised for its ability to easily create diagrams and process flows that help others understand complex processes like the enhancement submission process. Users appreciate the convenience of being able to create diagrams without the need to open an account, providing flexibility in sharing their work. Gliffy has also been utilized as an add-on in Google Doc templates in G-Suite, offering a low-cost solution for flowcharts and similar applications.

Furthermore, Gliffy has been instrumental in enhancing collaboration and productivity within organizations. Teams of IT members have embedded workflows, diagrams, and work breakdown structures within company-wide Confluence pages using Gliffy. Users have found it helpful in ironing out multi-step processes and sketching out automated marketing workflows before building them. The integration with Confluence allows for easy editing and version management of architecture and design solutions.

Overall, Gliffy's versatility as a tool for user interface modeling, process modeling, data modeling, collaborative diagramming, and problem-solving through visual planning has made it an invaluable asset for many users across different departments within organizations. Its ease of use, customization options, and ability to seamlessly integrate with other tools contribute to its positive reputation among users as a reliable diagramming solution.

Affordable Pricing: Several users have praised Gliffy for its affordable pricing, making it accessible and cost-effective for small to medium-sized businesses.

Intuitive and User-friendly: Many reviewers have highlighted the intuitive nature of Gliffy, stating that they rarely had to provide extensive training on how to use the software. This ease of use has made working with Gliffy enjoyable and allowed users to quickly translate their thoughts into visual diagrams.

Drag-and-Drop Interface: The drag-and-drop interface in Gliffy has been mentioned by numerous users as a key feature that enables rapid idea generation. Users appreciate how this feature facilitates live model discussions and allows them to accurately represent processes, data architectures, and organizational priorities with speed and efficiency.

Integration: Some users have expressed the need for better integration capabilities in Gliffy, allowing for automatic updates of org charts. This has been mentioned by multiple reviewers as a valuable addition to the software.

Saving Complex Diagrams: Several reviewers have encountered difficulties when saving complex diagrams in Gliffy. They mention that on some occasions, diagrams are unable to save properly, leading to separate diagrams or problems with loading recent changes. This has created concerns about the full saving and recoverability of diagrams.

Collaboration Challenges: Multiple users have pointed out challenges when collaborating in Gliffy, particularly regarding different users using different icons or colors. The limited color customization options and bugs in viewing diagrams via web browsers like Google Chrome have impacted collaboration efforts according to these reviewers.

Users recommend Gliffy as a quick, easy, and versatile tool for creating diagrams. They suggest exploring GitHub for third-party shapes and customization ideas. Gliffy is considered a good value for the money and is recommended for creating various types of diagrams. The collaborative features, version control, and support for UML and BPMN process models are highly recommended by users. Overall, users suggest trying Gliffy as it is a popular tool for online diagrams.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I really use Gliffy whenever I need something drawn. Think of explaining a certain flow to your client. Talk with developers about a structure of some algorithm. Defining your deployment cycle. Usually all my drawings are done in a timely matter and immediately connected to the right documentation page in Confluence. Gone are the days of struggling with Microsoft solutions that should do the same but are too hard.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
During the start of a particular project, cliffy can help in building up the ideas with solutions to be demonstrated in the chart flow, with the ideas to be presented in a well-focussed manner, and it has the ability to attract the idea to look more passionate and more target oriented.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Gliffy is great if you have a need to show images directly on a Confluence page. It’s also good for people that just want to illustrate something that would be harder to draw with a strict modeling tool. Gliffy is less appropriate if your personnel are skilled modelers and appreciate the modeling functionality provided by a real modeling tool.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Easy to use tool, with a lot of options available allowing you to create diagrams of various categories like DFD, ER diagrams etc. Very extensive library for various kinds of shape. Availability to be used with Confluence is a great feature, where we create diagrams online and can embed these to our documentation. Having the Gliffy plugin for Confluence is really helpful. Helps to collaborate and capture feedback online. Pricing is very reasonable in comparison to similar tools available in the market.
Sarah Whiteford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I specifically like Gliffy for users who are not familiar with flow charting programs and require a little more functionality than a Google image can offer. We use it primarily in the flow-charting of processes and have previously used the "swim lane" function heavily.
March 14, 2019

Idea to Model - Fast

Peter Rifken | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Gliffy is suited well for:
  • Business Process Modeling (current states, desired future states), including swim lane diagrams or simple arrow-forward flows
  • Data architecture Modeling (lay out systems in a network, applications in a connected ecosystem)
  • Organizational Chart Building (who reports to whom)
Gliffy is less well suited for
  • Note taking - I still use it for note taking as I love laying visuals next to key points, though it's not great
  • Handling imported images - Again, I do it, though it's not a reliable process I repeat unless I need the image in there
  • Complex diagrams that push the physical boundaries of the work space, and especially when images are included
Jesse Bickel, MS - PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Gliffy is well suited if you are in the market for a workflow or networking diagram software for your business. They have more tools than most competitors that I have seen, however, they do seem to have a slightly increased cost over its competitors.
February 01, 2019

Gliffy is Spiffy!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Gliffy is a great tool for creating high level workflows and diagrams to expound on details of a topic. The versioning feature is great to compare or revert prior versions as things change over time or clarifications come up. As we have it installed currently it is only for use inside of Atlassian Confluence, but having a standalone designer may be nice for other applications. It is easy to use for most business users.
Chris Widner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Perhaps workflow experts could tell you why Gliffy is failing in some categories, but I'm no expert and it does everything I need. If you need to visualize workflows for people it is simply fantastic. It's so user-friendly that you can get people up and running in no time at all. Super easy to support and just works!
February 01, 2019

Creates Competent Content

Michael Slavin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think it's a viable alternative to Visio for most use cases. It's not my preferred tool, but it's becoming a standard tool in the industry, and it fills that niche well. It will handle most diagrams and flowcharts well. It's great for one-off or internal docs where ultimate polish isn't really necessary. It's simple to use so it won't require training. It doesn't play well with source control so I don't like it for frequently revised documents. If you have folks making single-slide PowerPoint presentations just to use the illustration tools (UGH!), this is valuable. If the outputs are valuable parts of your collateral, this may not be quite robust enough.
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