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Gliffy

Gliffy

Overview

What is Gliffy?

Gliffy is an online diagramming tool with collaboration features from the San Francisco company of the same name, offering standalone versions of Gliffy and integrated versions for Jira and Confluence.

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Recent Reviews

TrustRadius Insights

Gliffy has proven to be a versatile tool with a wide range of use cases across different teams and departments. Users have found it …
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Pricing

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Professional

$6

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://gliffy.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $6 per month
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Product Details

What is Gliffy?

Gliffy's diagramming applications enables users to communicate and collaborate at the speed of ideas. Whether Gliffy is being used in Confluence and Jira, or as a standalone diagramming tool, Gliffy Online, Gliffy is designed to provide an intuitive way to draw diagrams. Drag-and-drop for professional-looking flowcharts, UML diagrams, entity-relationship diagrams, in just a few clicks. Use a template to make a mind map or concept map while brainstorming. Embed an org chart in the tools a team already uses. Visualize cloud architecture or IT networks and add them to a team's documentation. For planning, project managing, or dreaming up, Gliffy can help bring it to life. The vendor states Gliffy is the most popular diagramming app in the Atlassian Ecosystem, with over 16 million users diagramming in Confluence alone. Gliffy is used by teams of all sizes and averages over 700 users per install as an enterprise diagramming solution. Gliffy is available for a trial via the Atlassian Marketplace or by signing up for a two-week free trial of Gliffy Online on gliffy.com.

Gliffy Video

This basic UML class diagram tutorial will teach you how to make a class diagram in UML using Gliffy. We’ll walk you through a basic example of a library system to show how classes and subclasses work together and how to capture all the details you want to build into the syste...
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Gliffy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Gliffy is an online diagramming tool with collaboration features from the San Francisco company of the same name, offering standalone versions of Gliffy and integrated versions for Jira and Confluence.

Gliffy starts at $6.

SmartDraw and Lucid Visual Collaboration Suite are common alternatives for Gliffy.

The most common users of Gliffy are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Gliffy has proven to be a versatile tool with a wide range of use cases across different teams and departments. Users have found it valuable for visualizing organization charts, adding colors and emphasis to aid in decision-making. The operations team has relied on Gliffy to quickly create workflows for various systems and processes. Meanwhile, the solutions engineering and best practices teams have used Gliffy extensively to model user interfaces, process, and data in order to understand customer challenges and brainstorm improvements. Gliffy diagrams have served as a useful reference post-call and in subsequent discussions. Development teams have also used Gliffy to create network architecture and software architecture diagrams for customer-facing and onboarding documents.

In addition, Gliffy has been praised for its ability to easily create diagrams and process flows that help others understand complex processes like the enhancement submission process. Users appreciate the convenience of being able to create diagrams without the need to open an account, providing flexibility in sharing their work. Gliffy has also been utilized as an add-on in Google Doc templates in G-Suite, offering a low-cost solution for flowcharts and similar applications.

Furthermore, Gliffy has been instrumental in enhancing collaboration and productivity within organizations. Teams of IT members have embedded workflows, diagrams, and work breakdown structures within company-wide Confluence pages using Gliffy. Users have found it helpful in ironing out multi-step processes and sketching out automated marketing workflows before building them. The integration with Confluence allows for easy editing and version management of architecture and design solutions.

Overall, Gliffy's versatility as a tool for user interface modeling, process modeling, data modeling, collaborative diagramming, and problem-solving through visual planning has made it an invaluable asset for many users across different departments within organizations. Its ease of use, customization options, and ability to seamlessly integrate with other tools contribute to its positive reputation among users as a reliable diagramming solution.

Affordable Pricing: Several users have praised Gliffy for its affordable pricing, making it accessible and cost-effective for small to medium-sized businesses.

Intuitive and User-friendly: Many reviewers have highlighted the intuitive nature of Gliffy, stating that they rarely had to provide extensive training on how to use the software. This ease of use has made working with Gliffy enjoyable and allowed users to quickly translate their thoughts into visual diagrams.

Drag-and-Drop Interface: The drag-and-drop interface in Gliffy has been mentioned by numerous users as a key feature that enables rapid idea generation. Users appreciate how this feature facilitates live model discussions and allows them to accurately represent processes, data architectures, and organizational priorities with speed and efficiency.

Integration: Some users have expressed the need for better integration capabilities in Gliffy, allowing for automatic updates of org charts. This has been mentioned by multiple reviewers as a valuable addition to the software.

Saving Complex Diagrams: Several reviewers have encountered difficulties when saving complex diagrams in Gliffy. They mention that on some occasions, diagrams are unable to save properly, leading to separate diagrams or problems with loading recent changes. This has created concerns about the full saving and recoverability of diagrams.

Collaboration Challenges: Multiple users have pointed out challenges when collaborating in Gliffy, particularly regarding different users using different icons or colors. The limited color customization options and bugs in viewing diagrams via web browsers like Google Chrome have impacted collaboration efforts according to these reviewers.

Users recommend Gliffy as a quick, easy, and versatile tool for creating diagrams. They suggest exploring GitHub for third-party shapes and customization ideas. Gliffy is considered a good value for the money and is recommended for creating various types of diagrams. The collaborative features, version control, and support for UML and BPMN process models are highly recommended by users. Overall, users suggest trying Gliffy as it is a popular tool for online diagrams.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Gliffy when I need to explain something and/or document something. This ranges from software related diagrams, like ERD, Architectural diagrams or deployment diagrams to name a few. The easy of use is great, especially because I can use it directly within Confluence.
  • easy of use
  • diagramming
  • flowcharting
  • collaboration
  • a few more options could be added
  • text placement can turn out poorly
I really use Gliffy whenever I need something drawn. Think of explaining a certain flow to your client. Talk with developers about a structure of some algorithm. Defining your deployment cycle. Usually all my drawings are done in a timely matter and immediately connected to the right documentation page in Confluence. Gone are the days of struggling with Microsoft solutions that should do the same but are too hard.
  • diagrams
  • integration with confluence
  • collaboration
  • it has saved a lot of time due to ease of use
  • helps people understand things faster when you can make a clear drawing on the spot.
It really all comes down to ease of use. The way you can make diagrams and how Gliffy integrates with Confluence is very important for our way of working.
15
Gliffy is used by a variety of fucntions within our organisation. Software Developers, Information and Business Analysts, Product Owners and Scrum masters. Tech savvy and non-tech savvy people alike have used this to a great extend for diagramming all kind of things for working together or just documentation.
1
  • When something needs explaining in demos or meetings
  • flow charting
  • UML diagramming
Because of its great versatility and ease of use. From diagramming to roadmpas and even user interface wireframes. Once a draft or first version is done we like to use the Confluence integration so we can collaborate and have one single source of truth.
No
  • Product Features
  • Product Usability
  • Other
The most important factors are the ease of use, Confluence integration and the collaboration it offers.
We also have non-tech savvy people working and that has been going great. I think Usability is the top factor for us.
'missing' features could make for a different outcome in a new selection process, but its always weighing them out to other products.
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