TrustRadius Insights
Gliffy has proven to be a versatile tool with a wide range of use cases across different teams and departments. Users have found it …
Starting at $6 per month
View PricingOverview
What is Gliffy?
Gliffy is an online diagramming tool with collaboration features from the San Francisco company of the same name, offering standalone versions of Gliffy and integrated versions for Jira and Confluence.
Recent Reviews
Pricing
Professional
$6
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://gliffy.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $6 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Gliffy?
Gliffy's diagramming applications enables users to communicate and collaborate at the speed of ideas. Whether Gliffy is being used in Confluence and Jira, or as a standalone diagramming tool, Gliffy Online, Gliffy is designed to provide an intuitive way to draw diagrams.
Drag-and-drop for professional-looking flowcharts, UML diagrams, entity-relationship diagrams, in just a few clicks. Use a template to make a mind map or concept map while brainstorming. Embed an org chart in the tools a team already uses. Visualize cloud architecture or IT networks and add them to a team's documentation. For planning, project managing, or dreaming up, Gliffy can help bring it to life. The vendor states Gliffy is the most popular diagramming app in the Atlassian Ecosystem, with over 16 million users diagramming in Confluence alone. Gliffy is used by teams of all sizes and averages over 700 users per install as an enterprise diagramming solution. Gliffy is available for a trial via the Atlassian Marketplace or by signing up for a two-week free trial of Gliffy Online on gliffy.com.
Gliffy Video
This basic UML class diagram tutorial will teach you how to make a class diagram in UML using Gliffy. We’ll walk you through a basic example of a library system to show how classes and subclasses work together and how to capture all the details you want to build into the syste...
Show More Gliffy Integrations
Gliffy Competitors
Gliffy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Gliffy Downloadables
- https://media.trustradius.com/product-downloadables/VW/P4/42J2BNVUR27L.png
- https://media.trustradius.com/product-downloadables/CE/9K/XJB8K7RO1WXW.png
- https://media.trustradius.com/product-downloadables/AT/81/8ST84OQHMSXO.png
- https://media.trustradius.com/product-downloadables/XP/BG/T48STK0DT8K7.png
- https://media.trustradius.com/product-downloadables/MG/5Q/DNHTGBL2503R.png
Frequently Asked Questions
Gliffy is an online diagramming tool with collaboration features from the San Francisco company of the same name, offering standalone versions of Gliffy and integrated versions for Jira and Confluence.
Gliffy starts at $6.
SmartDraw and Lucid Visual Collaboration Suite are common alternatives for Gliffy.
The most common users of Gliffy are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(16)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Gliffy has proven to be a versatile tool with a wide range of use cases across different teams and departments. Users have found it valuable for visualizing organization charts, adding colors and emphasis to aid in decision-making. The operations team has relied on Gliffy to quickly create workflows for various systems and processes. Meanwhile, the solutions engineering and best practices teams have used Gliffy extensively to model user interfaces, process, and data in order to understand customer challenges and brainstorm improvements. Gliffy diagrams have served as a useful reference post-call and in subsequent discussions. Development teams have also used Gliffy to create network architecture and software architecture diagrams for customer-facing and onboarding documents.
In addition, Gliffy has been praised for its ability to easily create diagrams and process flows that help others understand complex processes like the enhancement submission process. Users appreciate the convenience of being able to create diagrams without the need to open an account, providing flexibility in sharing their work. Gliffy has also been utilized as an add-on in Google Doc templates in G-Suite, offering a low-cost solution for flowcharts and similar applications.
Furthermore, Gliffy has been instrumental in enhancing collaboration and productivity within organizations. Teams of IT members have embedded workflows, diagrams, and work breakdown structures within company-wide Confluence pages using Gliffy. Users have found it helpful in ironing out multi-step processes and sketching out automated marketing workflows before building them. The integration with Confluence allows for easy editing and version management of architecture and design solutions.
Overall, Gliffy's versatility as a tool for user interface modeling, process modeling, data modeling, collaborative diagramming, and problem-solving through visual planning has made it an invaluable asset for many users across different departments within organizations. Its ease of use, customization options, and ability to seamlessly integrate with other tools contribute to its positive reputation among users as a reliable diagramming solution.
Affordable Pricing: Several users have praised Gliffy for its affordable pricing, making it accessible and cost-effective for small to medium-sized businesses.
Intuitive and User-friendly: Many reviewers have highlighted the intuitive nature of Gliffy, stating that they rarely had to provide extensive training on how to use the software. This ease of use has made working with Gliffy enjoyable and allowed users to quickly translate their thoughts into visual diagrams.
Drag-and-Drop Interface: The drag-and-drop interface in Gliffy has been mentioned by numerous users as a key feature that enables rapid idea generation. Users appreciate how this feature facilitates live model discussions and allows them to accurately represent processes, data architectures, and organizational priorities with speed and efficiency.
Integration: Some users have expressed the need for better integration capabilities in Gliffy, allowing for automatic updates of org charts. This has been mentioned by multiple reviewers as a valuable addition to the software.
Saving Complex Diagrams: Several reviewers have encountered difficulties when saving complex diagrams in Gliffy. They mention that on some occasions, diagrams are unable to save properly, leading to separate diagrams or problems with loading recent changes. This has created concerns about the full saving and recoverability of diagrams.
Collaboration Challenges: Multiple users have pointed out challenges when collaborating in Gliffy, particularly regarding different users using different icons or colors. The limited color customization options and bugs in viewing diagrams via web browsers like Google Chrome have impacted collaboration efforts according to these reviewers.
Users recommend Gliffy as a quick, easy, and versatile tool for creating diagrams. They suggest exploring GitHub for third-party shapes and customization ideas. Gliffy is considered a good value for the money and is recommended for creating various types of diagrams. The collaborative features, version control, and support for UML and BPMN process models are highly recommended by users. Overall, users suggest trying Gliffy as it is a popular tool for online diagrams.
Attribute Ratings
Reviews
(1-11 of 11)Companies can't remove reviews or game the system. Here's why
December 30, 2022
Explain processes and structures with a diagram with ease
- it has saved a lot of time due to ease of use
- helps people understand things faster when you can make a clear drawing on the spot.
December 22, 2022
Best application for a productive workflow chart.
- Its been a helpful product for presentation.
- Easy to load.
- Sometimes slow features are very frustrating.
December 20, 2022
Gliffy for architecture documentation.
- Save time since we no longer have to spend time searching for original image files.
- Easy to manage since there is no need to install software on each client.
- More people are willing to spend time updating the documentation.
July 02, 2019
Getting Gliffy with it!
- Favorite Confluence plugin.
- I use this extensively at work. It has just about everything for creating diagrams - flowcharts, floorplans, electrical diagrams, rack diagrams etc.
- I think it rivals (maybe even surpasses) Visio.
- It is easy and simple to use.
May 29, 2019
Gliffy & G-Suite Offers Information Portability
- Because of the integration to G-Suite we have only positive impacts
- Gliffy allows us to rapidly scale information through our organisation
March 14, 2019
Idea to Model - Fast
- Hard to quantify actual $ROI (always is!), though qualitatively I've receive consistent feedback that live modeling with Gliffy is highly valuable for both our customers and internal team:
- a) For customers, it's live feedback to demonstrate we are listening and an opportunity to comment / add feedback to ensure we are hitting on key points
- b) For internal teams, it's a great reference to track key points on calls and ensure alignment going into the next call
- This is particularly important when discussions stall for months. Having Gliffy as a visual has helped us to win business because of the speed with which we could return to "the arena" and keep the ball moving forward.
February 14, 2019
Bring your workflows, diagrams, and processes to life with Gliffy!
- Gliffy had a positive ROI on our initial efforts in getting team members to map out their workflows, provide them in confluence through its integration and get them distributed to our organization. The ease of use was a huge success for adoption.
- Gliffy did seem to have unfriendly costs. Even as a customer for years that signs year-long contracts the price needle did not move much. Enterprise-wide software is expected to have discounts at a bulk buy within the industry.
- Gliffy for the first time provided a tool for us to put our thoughts in a shareable format. It paved the way for increased organization and getting to buy into pre-existing processes.
February 01, 2019
Gliffy is Spiffy!
- Knowledge is easily visualized.
- The time it takes to create workflows that are in line with business processes is drastically decreased as compared to PowerPoint.
- All information and knowledge is in one spot.
February 01, 2019
Gliffy is totally worth it!
- It's helped me to win work from clients
- It's helped to visually display processes to a large team
- It's a nice feature to add into a presentation
February 01, 2019
Want to Know How Your Process Really Works? Get it in Gliffy and You'll Possibly be Shocked!
- For the price you can't beat Gliffy. Our options really came down to OverPricedSolution, Gliffy, or Nothing. Gliffy has every feature we need and is inexpensive so it made the decision easy. There's been no negative impact by using Gliffy.
February 01, 2019
Creates Competent Content
- For whatever reason it was an easier sell than getting everyone access to Visio. So it stopped us from getting hung up on a bottleneck of 1 or 2 licensed users.
- It's allowed proactive developers to create valuable reference and training material. This moved us from relying on oral history to learn the architecture to having a single point of reference for new hires. This probably took a full day off of new hire onboarding.