GlobalMeet Collaboration Reviews

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Score 6.2 out of 101

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Reviews (1-11 of 11)

Melissa Williams profile photo
September 25, 2019

GlobalMeet Review

Score 6 out of 10
Vetted Review
Verified User
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Support

5
I would say they are okay, but their level of support and your technology is quite limited. For example, one time I forgot to write down the questions from participants during a large-scale event. There was literally no way for me to access them after, and the tech support was useless. We didn't record this session because of the difficulty and this proved to be a huge inconvenience.
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Score 7 out of 10
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Support

1
I have not used support for GlobalMeet Collaboration as I have not encountered any technical issues thus far.
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Score 9 out of 10
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Support

10
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
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Score 1 out of 10
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Support

1
GlobalMeet technical support is a joke. On multiple occasions, we have been told to have the 100+ people on a nationwide call leave the call in the middle of a presentation so the meeting can be restarted. Technical support also regularly announces the problem resolved without offering a solution or resolving the issue. We have to have a second person on most of our calls just to handle support with GlobalMeet.
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Score 1 out of 10
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Support

1
In the beginning, when we signed up we had to request multiple lines and only one ended up working with an MX local number. We went through 2 other lines that never worked with an MX local number. worked with support for several months and they could never get it to work and blamed it on MX lines. Finally, we got one to work and that is the one we used for that part of the business. But we still have multiple times where we would dial in and we were not able to connect on a reliable basis. Then when we went to cancel the service they told us we missed the date by a couple of days and the only way to cancel is to pay one year in full, almost $10K.
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Score 6 out of 10
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Support

6
I think if their desktop version was more reliable I would have given it a higher score. I have had very few issues with the web-based version of GlobalMeet, and find it easier to use and more intuitive. I was not involved with the implementation process or onboarding. I have not used their technical support and cannot comment.
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Feature Scorecard Summary

High quality audio (26)
7.0
High quality video (22)
6.9
Low bandwidth requirements (21)
6.3
Mobile support (4)
4.5
Desktop sharing (24)
7.1
Whiteboards (19)
5.9
Calendar integration (19)
6.9
Meeting initiation (24)
6.7
Integrates with social media (3)
7.2
Record meetings / events (22)
7.0
Slideshows (8)
6.1
Live chat (23)
6.2
Audience polling (14)
4.3
Q&A (11)
6.1
User authentication (21)
6.1
Participant roles & permissions (21)
7.1
Confidential attendee list (20)
7.9

About GlobalMeet Collaboration

GlobalMeet Collaboration is an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device.

According to the vendor, GlobalMeet Collaboration delivers a superior meeting experience with support for one-on-one meetings, team check-ins and much more. Additionally, the vendor says their expansive audio network ensures a reliable, HD audio experience. Video conferencing capabilities allow you to connect with people face to face anywhere in the world. Join a web meeting to easily share your screen and content.

According to the vendor, key features and benefits include:

  • Unlimited Meetings for up to 125 Participants
  • HD Video
  • Screen Share
  • VoIP
  • Local Dial-in Access
  • Meeting Controls
  • Desktop Integrations
  • 24/7 Multi-Lingual Support
  • Global Audio Network
  • Cloud Recording Storage

GlobalMeet Collaboration Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Has featureIE compatible
Does not have featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Has featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Has featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Does not have featureIntegrates with social media
Has featureRecord meetings / events
Does not have featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Does not have featureAudience polling
Has featureQ&A
Has featureMeeting space storage
Does not have featureAnnotation
Does not have featureRemote support features
Online Events Security Features
Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Has featureConfidential attendee list
Has featureSecure file sharing

GlobalMeet Collaboration Screenshots

GlobalMeet Collaboration Videos (2)

GlobalMeet Collaboration Downloadables

GlobalMeet Collaboration Competitors

Pricing

Does not have featureFree Trial Available?No
Has featureFree or Freemium Version Available?Yes
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?Optional

Visit our website at https://www.pgi.com/plans-pricing/ for further pricing information.

GlobalMeet Collaboration Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Phone
Live Chat
Email
Social Media

GlobalMeet Collaboration Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:North America, EMEA, APAC
Supported Languages: English, French, German, Dutch