GlobalMeet Collaboration

GlobalMeet Collaboration Reviews

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Ratings and Reviews
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Score 10 out of 10
Vetted Review
Verified User
Review Source
GlobalMeet Collaboration gets the job done. It has functionality that a lot of the competitors don’t have and sometimes support is needed to help execute that functionality. The experience my company has had with their support team has been great. We get the answers quickly and know that we can rely on the customer service teams if/when we have a major issue.
Mogana Tashiani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
After each meeting the system sends us the feedback form to rate each meeting separately. This feature allows us to describe any unique issue that we had faced during that particular meeting.
September 26, 2019

GlobalMeet Review

Score 6 out of 10
Vetted Review
Verified User
Review Source
I would say they are okay, but their level of support and your technology is quite limited. For example, one time I forgot to write down the questions from participants during a large-scale event. There was literally no way for me to access them after, and the tech support was useless. We didn't record this session because of the difficulty and this proved to be a huge inconvenience.
Score 9 out of 10
Vetted Review
Verified User
Review Source
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
Score 1 out of 10
Vetted Review
Verified User
Review Source
GlobalMeet technical support is a joke. On multiple occasions, we have been told to have the 100+ people on a nationwide call leave the call in the middle of a presentation so the meeting can be restarted. Technical support also regularly announces the problem resolved without offering a solution or resolving the issue. We have to have a second person on most of our calls just to handle support with GlobalMeet.
Score 1 out of 10
Vetted Review
Verified User
Review Source
In the beginning, when we signed up we had to request multiple lines and only one ended up working with an MX local number. We went through 2 other lines that never worked with an MX local number. worked with support for several months and they could never get it to work and blamed it on MX lines. Finally, we got one to work and that is the one we used for that part of the business. But we still have multiple times where we would dial in and we were not able to connect on a reliable basis. Then when we went to cancel the service they told us we missed the date by a couple of days and the only way to cancel is to pay one year in full, almost $10K.
Score 6 out of 10
Vetted Review
Verified User
Review Source
I think if their desktop version was more reliable I would have given it a higher score. I have had very few issues with the web-based version of GlobalMeet, and find it easier to use and more intuitive. I was not involved with the implementation process or onboarding. I have not used their technical support and cannot comment.

GlobalMeet Collaboration Scorecard Summary

Feature Scorecard Summary

Performance & Compatibility of Online Events Software (4)
72%
7.2
High quality audio (46)
75%
7.5
High quality video (36)
69%
6.9
Low bandwidth requirements (35)
74%
7.4
Mobile support (13)
72%
7.2
Screen Sharing (2)
61%
6.1
Desktop sharing (39)
77%
7.7
Whiteboards (26)
45%
4.5
Online Meetings / Events (5)
67%
6.7
Calendar integration (34)
62%
6.2
Meeting initiation (40)
71%
7.1
Integrates with social media (3)
72%
7.2
Record meetings / events (35)
70%
7.0
Slideshows (21)
60%
6.0
Online Events Collaboration (3)
67%
6.7
Live chat (33)
81%
8.1
Audience polling (14)
43%
4.3
Q&A (20)
78%
7.8
Online Events Security (3)
73%
7.3
User authentication (34)
84%
8.4
Participant roles & permissions (36)
70%
7.0
Confidential attendee list (28)
66%
6.6

What is GlobalMeet Collaboration?

GlobalMeet Collaboration is an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device.

According to the vendor, GlobalMeet Collaboration delivers a superior meeting experience with support for one-on-one meetings, team check-ins and much more. Additionally, the vendor says their expansive audio network ensures a reliable, HD audio experience. Video conferencing capabilities allow you to connect with people face to face anywhere in the world. Join a web meeting to easily share your screen and content.

According to the vendor, key features and benefits include:

  • Unlimited Meetings for up to 125 Participants
  • HD Video
  • Screen Share
  • VoIP
  • Local Dial-in Access
  • Meeting Controls
  • Desktop Integrations
  • 24/7 Multi-Lingual Support
  • Global Audio Network
  • Cloud Recording Storage

GlobalMeet Collaboration Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A
  • Supported: Meeting space storage

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

GlobalMeet Collaboration Screenshots

GlobalMeet Collaboration WebcamsGlobalMeet Collaboration Home ScreenGlobalMeet Collaboration Chat

GlobalMeet Collaboration Videos

The Collaboration Machine
Let GlobalMeet Collaboration Introduce Itself

GlobalMeet Collaboration Downloadables

GlobalMeet Collaboration Competitors

GlobalMeet Collaboration Pricing

GlobalMeet Collaboration Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, EMEA, APAC
Supported LanguagesEnglish, French, German, Dutch

Frequently Asked Questions

What is GlobalMeet Collaboration?

From PGi, GlobalMeet is a web-based video conferencing platform. It hosts a cloud PBX system and offers capabilities for incorporating team collaboration into video meetings.

What is GlobalMeet Collaboration's best feature?

Reviewers rate User authentication highest, with a score of 8.4.

Who uses GlobalMeet Collaboration?

The most common users of GlobalMeet Collaboration are from Enterprises and the Hospital & Health Care industry.