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What is Glow?

Glow is a comprehensive app designed to assist agencies and developers manage multiple WordPress websites. With its focus on helping users manage ongoing website maintenance tasks, the app provides a single location from where the user can attend to client queries, schedule monitoring operations, perform...

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Recent Reviews

TrustRadius Insights

Glow has become a valuable tool for users managing multiple sites, offering them a single dashboard to streamline their site management …
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Glow Free Plan


per account

Glow Premium Plan


per account

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

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Product Details

What is Glow?

Glow is a comprehensive app designed to assist agencies and developers manage multiple WordPress websites. With its focus on helping users manage ongoing website maintenance tasks, the app provides a single location from where the user can attend to client queries, schedule monitoring operations, perform bulk updates, and more. By creating such an efficient interface, Glow helps increases productivity at scale.

In addition to being extremely useful for managing multiple clients across several websites in one dashboard-like interface, Glow is also beneficial for improving communication between agencies and their clients. The app generates crucial reports that display data highlighting changes made per request by clients which demonstrates the value of maintaining healthy quality sites with excellent up-time. Also embedded within the application are password managers and security updates capabilities that help prevent any unauthorized access to client sensitive data all while ensuring proper functionality of business elements on each website managed within Glow platform. Overall, using Glow streamlines management of multiple websites making it useful as an essential tool in effective website maintenance for modern-day businesses who seek scalable web solutions.

Glow Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Multiple question types
  • Supported: Matrix questions

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Piping logic

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: Social media integration

Survey Automation Features

  • Supported: Notifications and alerts

Survey Distribution Features

  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Custom survey URLs
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Compliance

Additional Features

  • Supported: Access to industry reports and data sets across a variety of topics.

Glow Screenshots

Screenshot of On the My Projects dashboard, users can manage their projects by creating folders to hold their surveys.Screenshot of Inside a Project Folder, users can select which survey they wish to edit, preview, share or analyse response results.Screenshot of From the Survey Kits dashboard, users can access a variety of survey templates to streamline their survey creation process. By using a template, users can deploy a survey in as little as 15 minutes.Screenshot of Users can edit, preview, deploy and analyse their survey all within the same screen.Screenshot of When users click on a question within their survey, a pop up appears to enable them to edit that particular question.Screenshot of Users can access a range of bespoke industry reports with prepackaged insights to deepen their knowledge across a variety of topics.

Glow Competitors

Glow Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesAustralia, United Kingdom
Supported LanguagesEnglish

Glow Customer Size Distribution

Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)20%
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Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Glow has become a valuable tool for users managing multiple sites, offering them a single dashboard to streamline their site management tasks. This functionality has been highly appreciated by users, as it saves them significant time and effort. By allowing users to handle all their sites in one place, Glow eliminates the need for logging in and out of different platforms, ultimately enhancing efficiency and productivity.

One of the key business problems solved by Glow is the ability to demonstrate the value of their work to clients. Users have found that Glow helps them showcase their expertise and diligence in maintaining client websites. They can easily highlight the background maintenance and security aspects that are essential but often go unnoticed by clients. With this ability, users can effectively communicate the value they bring to their clients' websites, building trust and enhancing client relationships.

Another prominent use case of Glow is its ability to facilitate the management of care plans offered to clients. Users have found that having multiple sites consolidated in one place makes it practical and efficient to manage care plans for their clients. This feature allows them to provide consistent support and maintenance across all client websites, ensuring a high standard of service delivery.

Glow also aids users in optimizing their workflow by saving them time in managing client website plugin updates. The software automates the process, eliminating the need for manual updates on each individual site. This time-saving benefit enables users to focus on higher fee-paying work, such as strategic website improvements or other revenue-generating activities. It not only enhances productivity but also contributes to the overall profitability of their business.

Lastly, Glow's ticket support system has proven invaluable for users in efficiently managing client technical issues. With this feature, users can promptly respond to client concerns and provide timely support whenever needed. This improves customer satisfaction and strengthens user's ability to deliver exceptional customer service.

Overall, Glow addresses several business problems faced by users in managing multiple websites, including time-consuming site management tasks, demonstrating value to clients, managing care plans efficiently, optimizing workflow, and providing timely support.

Wide range of features: Users have praised Glow for its wide range of features, with many reviewers stating that the app offers everything they need to efficiently manage multiple WordPress websites. Some users have specifically mentioned the ticketing system, bulk updates, uptime monitors, security suggestions, reporting, and backups as standout features.

Excellent support system: The support system provided by Glow has received high praise from users. Many reviewers have expressed their appreciation for the responsive and supportive assistance they receive whenever they need help. This feature is seen as a significant advantage of Glow compared to other similar tools.

Automatic report generation: Users value the automatic report generation feature in Glow as it enhances transparency and communication between agencies and their clients. Reviewers have highlighted how this feature allows clients to see where their support budget is being allocated and keeps them informed about the status of their websites without requiring manual effort from the agency or developer managing their site.

  1. Challenging initial set-up process: Some users have found the initial set-up process of Glow to be challenging, expressing a desire for it to be made easier.

  2. Lack of customization options for reports: Several reviewers have mentioned that there is a lack of customization options for reports in Glow, indicating a desire for greater control in this area.

  3. Occasional connection issues with WordPress: A few clients have reported occasional failures in the connection between Glow and WordPress, although it has been noted that this can be resolved by manually uploading the plugin.

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