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GoCanvas

Score10 out of 10

12 Reviews and Ratings

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What is GoCanvas?

GoCanvas in Reston offers their suite of electronic forms applications to entities in manufacturing, professional services, retail, wholesale, healthcare, and other areas, emphasizing pre-built templates and the ability to customize forms to suit your specific needs, boasting automated workflows on the Professional and Enterprise editions.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features GoCanvas has to offer, as determined by TrustRadius' reviewers.
Based on 12 ratings of GoCanvas's features
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Top Performing Features

  • Survey templates

    Includes a selection of pre-made survey templates for different types of surveys.

    Category average: 8.2

  • Themes

    Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

    Category average: 7.3

  • Custom logo/branding

    Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

    Category average: 7.8

Areas for Improvement

  • Compliance

    Supports privacy compliance and confidentiality standards, such as HIPPA.

    Category average: 8.8

  • Vendor-offered crowdsourcing

    Vendor offers access to an audience or panel of respondents.

    Category average: 7.9

  • Respondent restrictions

    Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.

    Category average: 8.2

Reviews

What users are saying about GoCanvas.
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Good Product

Incentivized
Niares HunnView profile
LMS Instructional Design Specialist in Corporate at Lincoln University of Missouri (10,001+ employees employees)

Pros

  • App builder.
  • Drag and drop features.
  • Signature.

Cons

  • More features with app builder.
  • Chat features in real time.
  • Streaming services.

Return on Investment

  • It has made it easier to quantify and track our tech issues.
  • It has made it easier for customers to submit a support or help desk ticket.
  • We really like the ability to change things in real time.

Alternatives Considered

Bunchball Nitro for Salesforce

Other Software Used

Bunchball Nitro for Salesforce, Zoho Analytics (formerly Zoho Reports)

Works great in the Construction Industry!

Incentivized
Daryl PollakView profile
Project Manager - QC/Engineer of Record in Quality Assurance at Black Eagle Consulting, Inc (11-50 employees employees)

Pros

  • GoCanvas puts a powerful platform in your hands to create your own "apps" and PDF output for various needs. It is very flexible and allows customization to many different business scopes. Instead of having to pay a technical team to develop everything I was able to develop all our functionality with periodic help from their tech support staff.
  • They are constantly developing new functionality into the platform and take the suggestions from their users seriously to add features that they request. They also integrate with many other apps we already use like dropbox.
  • The price is reasonable and they offer different account pricing structures to fit small businesses.

Cons

  • Some of their customization of the PDF Report builder is limited, but this is more than likely for simplicity sake. There have been some limitations based on their programming limitations, but we've been able to get around some of them.
  • Tech support is not instantly available and can take up to a day to get back to you.

Return on Investment

  • GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
  • It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.

Other Software Used

Dropbox Business

GoCanvas is helping to bring our company into the future!

Incentivized
Danielle ThompsonView profile
Information Specialist in Information Technology at Can Do Services (CDSRVS) (51-200 employees employees)

Pros

  • Easy to understand backend to create and implement mobile forms
  • Easy to use front end for users

Cons

  • None

Return on Investment

  • It's helped us saved at least 500 hours in productivity
  • Nearly $20,000 in paper cost savings

Alternatives Considered

Zapier and Google Forms

Other Software Used

QuickBooks Enterprise Solutions, Zapier, Google Drive

Would definitely recommend!

Incentivized
Verified User
Executive in Finance and Accounting (11-50 employees employees)

Pros

  • GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
  • GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.

Cons

  • With the amount of users and documents that we had, the main dashboard was a little tough to use and find documents.
  • Again, we used GoCanvas quite a bit so it did get expensive. However, for the service we received I think it was well priced.

Return on Investment

  • I believe that GoCanvas has had a positive impact on my company because it has enabled us to sign more contracts with homeowners because of the efficiency gained, which in turn gave us more revenue.

Alternatives Considered

Google Forms