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February 10, 2020
GoDaddy offers a full range of digital business services from domain purchase and management through their small business suite - website hosting, website building (WYSIWYG/drag and drop website builder), email marketing/newsletters, google listing management and more. We use GoDaddy to purchase our domains, manage them, and to purchase and manage our email services for our employees.
- Technical support
- Small Business solutions
- Pricing for domains
- Data Tracking - Facebook/Instagram compatible websites (for running conversion campaigns).
Use GoDaddy for myself and two clients. Have used Website Builder (current and classic) along with Financial App and GoDaddy Pro. Makes it easy to create websites and edit/update. Pro makes it easier to manage clients I assist. Used Financial App for about a year. It was simple and cheap, just not very robust.
- Website builder is easy to use and has a lot of features.
- Website builders is easy to make edits with quickly and publishes almost instantly for updates.
- Customer service is pretty good. Responded quickly any time I had a challenge.
- Pro makes it easier to assist clients without having to log in as them. Also allows me to upgrade/make changes to packages if needed.
- Website builder does have restraints on fonts, colors, layouts. Sometimes you have to get creative to make things work.
- Banners can be tricky on Website builder as there are background requirements that aren't shown that can add a lot of blank space to your photos/artwork.
February 12, 2020
We use GoDaddy to host our corporate website(s). It's used by a few select people to that end. We have two websites specifically—our main one, and then a Spanish language version because we do a lot of business in Latin America. We use GoDaddy to build, host, maintain, etc both of those sites.
- The UI is nice.
- The site editing tools are good.
- I've had login issues repeatedly.
- Not a huge fan of certain aspects of billing.
March 19, 2020
We contracted GoDaddy to assist with marketing and managing social media.
The whole organization is dependent on GoDaddy hosting - not everyone accesses the admin panel, but we need it to be functional, so we can work on the WordPress sites, the backbone of our organization.
The cost-value ratio of GoDaddy seemed to be the best at the time we chose it and it still is a strong competitor. We need hosting, so it's a must.
The cost-value ratio of GoDaddy seemed to be the best at the time we chose it and it still is a strong competitor. We need hosting, so it's a must.
- Cost is very favorable.
- Easy to use.
- A lot of undefined (HTML 500) errors occur.
- Some intermediate level WordPress plugins can wreck an entire site.
November 30, 2019
My website is the window into my business. It is an incredibly important tool for my clients to learn about me, my services, and find out why I am the best fit for them!
- Low cost.
- Easy to use.
- Looks great.
- Lots of features and add-ons.
- Great customer service.
- I would like to see a little more versatility on the web pages. I am kind of limited at times. Customized features would be nice.
We use GoDaddy as the launch platform for our book and CD sells. We also use to gain donations and sell concert tickets. It is an easy platform for the consumer to use, though very lacking in its ease of use for us on the back end.
- Easy for the end-user
- Pays accurately and on time
- Ease to collect funds
- Hard to get signed in (hitting sign-in three times in three different places).
- Difficult to get to the cart to print orders.
- Has a tendency to be down on the back end at least once a month.
August 28, 2019
Being a GoDaddy Pro, I am able to gain access to users' accounts and have full control over their hosting plans and domains (obviously granted access by same). This access allows me to get and prepare all the needed information to get serious work done through development. Normally, inexperienced users are not quite sure what developers are talking about, so the "Delegate Access" control that GoDaddy provides its users, is very helpful for me.
- Delegation of Account Access: full control over hosting and DNS
- cPanel access for FTP/One-Click installs ( php scripts )
- WordPress Staging setup and URL, with temp URL for pre-launch
- GoDaddy does not have their own cache system, but could likely do a lot better in this area
- They could also use some further support in CDN for images and storage
- There is no access to full backend unless you upgrade to VPS
January 17, 2020
GoDaddy is probably one of the best places to go to if you want to get started on building a web presence. I like how it's basically an all in one solution that let me get all the pieces in place to set up a website. I could get a domain, set up hosting, set up emails and everything else all from one single place. So a big upside of using Godaddy is that is you can get everything you need at once and get up and running really fast. The downside is some of the components of setting up your web presence can probably be acquired for cheaper (or for free in some cases) if you are willing to look around. I still like and would definitely recommend GoDaddy though, their customer service was exceptional. I have used their service to set up two different websites (along with hosting, mail etc) and it has always been really simple and painless.
- It can take care of almost all of your web hosting needs in one single place. Which means you don't have to bounce around to get support from different places for different things.
- Their customer service is really good. Their response time was excellent and the people I get through to on the other hand are very helpful and knowledgeable.
- Their user interface is really simple to use.
- I feel like their pricing could be more competitive. A lot of add-ons they offer can be had for cheaper (or free) in other places.
December 20, 2019
We're currently using GoDaddy for managing some of our domains, in addition to hosting our Wordpress websites. For these hosted sites, we also purchase our SSL certificates and manage them on GoDaddy. It's a cost-competitive and easy to use solution for these needs. We've also found the support excellent as well.
- Competitive and easy domain purchase and management service.
- Easy and affordable web hosting, security, website building tools, etc.
- The website builder can be more powerful. Some competitors may be overtaking them in that regard.
- I did not find the Wordpress set-up the most straightforward.
October 03, 2019
We use GoDaddy for making purchases of domains for various websites of our company. We also use its email server for hosting our email account. It helps us in managing our entire list of domains, which ones to renew, and which ones are about to expire. It also helps us in pointing our DNS to various servers where our websites are hosted.
- Availability of domains
- Management of DNS
- Their customer support is great
- The self-help kits are also quite exhaustive
- Login Process. Why do we have to have 2 different logins? Just merge them, there is no need for customer ID/number and pin.
- When buying new domains, if a specific domain is not available, it could offer name suggestion tools along with some logo options so that our job becomes easier.
- The self-help kits could be more video tutorials, and please update them regularly!
February 22, 2019
GoDaddy is used by some of my clients to either purchase domain names or web hosting. Some have also chosen to utilize GoDaddy's email services as well when they want something a little bit more professional than Gmail. Overall, GoDaddy gets the job done—for those using the company for all of their services, everything is in one place, which is nice.
- Customer service is pretty quick and can usually resolve any issues that crop up.
- Web domain registration is quick and easy, so is searching for a domain to purchase.
- Relatively low cost for most of its services.
- The dashboard for domains is clunky and dated looking. Some of it is hard to navigate through and find what you're looking for. Definitely takes a learning curve and might be complicated for those that are not familiar or particularly tech-savvy.
- Free private registration is not offered with domain purchases like it is with other companies I have purchased domains from. Privacy is important, especially as a WHOIS search will give you the registrar's home address, phone number, and email. I'd rather not have that info out there, for myself or clients.
- Hosting services can be hit or miss. I've had clients get hacked on their servers whereas I haven't had that happen with other companies I've used. So perhaps they are less secure than others.
I (the marketing department) use GoDaddy to host two websites for our company and our sister company. We use it for hosting, website building and SSL Certs. It is great for small companies who don't have time to deal with all the moving parts of a website and just want a professional site.
- Keeping your information organized and at your fingertips
- The website builder and templates are clean and professional
- Upkeep made easy! I can sign in, change something, hit publish, then it's live!
- I wish they had a few more options for plug-ins (timelines, carousels, etc.).
- More connecting with CRM systems would be nice as well.
We use GoDaddy as our website management as well as our email platform. Everyone in the company uses the email function, as we all have our own individual or department emails with the company name at the end. This is what I have the most experience with. The company website is also managed and run through GoDaddy's platform which helps us provide information to our customers.
- Customer service has great hours of availability. When things go wrong, and they will, it is nice to have the ability to get in touch with someone.
- Wide variety of services. GoDaddy can be a one stop shop if you are looking for marketing and email services. They offer more than just domains and email platforms.
- Once set up, very easy to use.
- Customer service is lacking. One agent will tell you one thing and you will call back and get a completely different answer.
- Beware of upgrades. They did a huge system update a couple years ago and everything didn't switch exactly as it was supposed to.
- The packages can be a bit confusing.
I am currently using GoDaddy for a non-profit's website. I was able to completely re-do the non-profit's website using GoDaddy, taking the site from something boring and outdated to an amazing easy to use site. The new site has received lots of positive feedback from the foundation's donors. The site keeps the public and donors informed about what the foundation is doing in the community. Users can also make donations to the foundation through the site, and buy tickets to the foundation's events. The site was very easy to create, and making edits is a breeze.
- Their customer service is outstanding.
- The website builder is very simple to use.
- The stock images included with the website builder are professional and beautiful.
- Social media integration is easy.
- The pricing is higher than many other web design platforms.
- The emails are very expensive, in my opinion.
- I would like the ability to customize colors and fonts on the website.
November 28, 2018
GoDaddy is used as the core name service provider for domain names purchased by my company. We also use some additional services such as Dedicated IP and Mail Add-on. We use it for web development and hosting.
- A very interactive control panel
- Easy domain name transfer
- A warm and highly trained customer support team
- Enabling SSL through Let's Encrypt
June 26, 2018
GoDaddy is our "go to" hosting provider for our clients, as well as our own business sites. The up time is terrific, (I'd argue close to 99%), and the support is terrific as well. Website setup is easy (quite a bit easier over the last year, versus 8 years ago) when it comes to WordPress website initiation. When our clients have email account needs, or SSL certificate needs, we can always call GoDaddy support to help us quickly set up those accounts. Once or twice over the last eight years, we have had a malware situation on our hands, and GoDaddy again was able to work with us to quickly assess the issue and offer a quick solution. I even have my specific GoDaddy specialist I can call when I need specific help.
- Near 100% up time.
- 24 hour customer support.
- Great deals on hosting and domains (especially for new clients).
- Full range of services, including hosting, domains, email, SSL, Outlook, Microsoft.
- The dashboard, revised for simplicity, is hard to navigate for folks like us that need to easily find DNS settings and be able to change specific aspects of hosting and domains.
- GoDaddy sends out emails to my clients telling them they are using up all the allotted memory for the site and suggests they up the hosting package. I am not sure this is true, as my client sites generally do not have considerable amounts of web traffic.
- I'd like to see a tier of GoDaddy representatives that are for professional questions and problems.
August 29, 2018
We use GoDaddy.com for our hosting and to buy domains for our personal business and for all of our clients too. It is used across the whole organization. We need a host and domain search we can trust, and GoDaddy does just that. They are a trusted company to buy domains and add hosting.
- Hosting - trusted and great customer service.
- Domain search
- Domain purchasing
- Web Security - sometimes hackers can get through and they are a little late alerting us. Besides that, they're great!
- Long customer service wait times on occasion.
April 17, 2018
We use GoDaddy as registrar for many companies which I have consulted. They are my choice as far as registering a domain.
It is super easy for the novice. I like to use GoDaddy because they are fast, easy to implement, and when passed along to my client,
easy to work with support. Their support is unparalleled.
It is super easy for the novice. I like to use GoDaddy because they are fast, easy to implement, and when passed along to my client,
easy to work with support. Their support is unparalleled.
- Support. Their customer support staff members are easy to understand and to communicate with. They are helpful and very knowledgeable with their platform. If they cannot handle your call directly, they do not waste your time. They will pass the call to someone who can handle it.
- Efficient. Everything is right there and easy to understand. Once again, you don't have to waste time to navigate through their platform.
- Helpfulness. They know what the customer needs and they deliver on their needs.
- Up-selling. I would like to see a more clean interface when purchasing. Even with someone who has used GoDaddy for 15 years, at times, I have to watch closely so I make sure I am only getting what is needed at the time.
- Marketing. I would like to see more marketing done in my email not when I am purchasing.
- Make decision making easier. For the novice, I can see where they would easily buy a bunch of things they don't even know how to use.
March 29, 2018
It is used for my eCommerce website domain and hosting.
- Product price
- Security
- Customer support
- Earlier it was for customer support but they have improved now
We used GoDaddy as our primary website provider. It was used as our primary platform to reach out to all of our customers, bring in new customers, and educate people about our services.
- GoDaddy offers name brand awareness
- GoDaddy is difficult to use.
- Does not look professional.
- Customer services is lacking and very expensive.
- It was very difficult to make simple changes on my own and I have a background in HTML.
September 18, 2017
I have a GoDaddy hosting account which I previously used to host my own website. Splitting off subdomains allows me to use that account as a sort of sandbox for testing designs and prototypes, and for creating mini sites for communicating product changes.
- Proactive customer service. GoDaddy will reach out to you if they think you might be having an issue based on your usage patterns.
- Documentation. There is fairly robust documentation on how to do certain things with your hosting.
- Up time. I've never had my site go down.
- Navigation UI. It can be hard to know where you are and what you are working within.
- Onboarding tutorials. With a variety of different skill levels using the tool, it might be helpful to offer some sort of getting started tutorial so users can make informed choices.
September 11, 2017
We've used GoDaddy for several domain purchases, host records, and occasionally hosting a client site. Currently we use GoDaddy almost exclusively for foreign held domain names (for example .de), it gets a little complicated, but basically you need to have contacts in a given country in order to register a domain there and GoDaddy provides that service for you.
- Low cost domains and hosting
- Relatively easy to use hosting service
- Allows easy purchase of foreign domains
- While the user interface has improved dramatically, the services are still all disjointed and rather confusing how they fit together.
- The domain transfer process has some totally self-imposed restrictions, like not allowing you to transfer for 90 days after certain actions are taken on the domain. Never seen anything like it, and it can be a huge pain.
- Hosting services are quite poor quality for the price you pay. Low speed, terrible interface.
September 08, 2017
I use GoDaddy to host my small business website and e-mail, and it enables me to have an online presence for my grant consulting work and accept online payments for workshops I teach. It also allows me to keep an e-mail list of previous customers and send them information about upcoming events that I'm holding. It has served me well.
- GoDaddy has great customer service. Over the years, I've had to call the tech support line because of website problems, billing questions, or other technical issues. I'm not an IT professional, and the people who have taken my calls have gone above and beyond to provide truly great support and service. This is so critical because a website and e-mail are vital to operating a business, and I can't afford for them to be non-functional. I am grateful for quick, reliable, and friendly service.
- Building a website using GoDaddy was super simple. I had never had any training in designing a website, and I didn't need it because they provide templates and guidance that make the process very user-friendly and intuitive. I was able to put mine together quickly, and I've never had any problems updating it when I need to.
- As the owner of a small business, I'm grateful that the costs for simple services (website and e-mail) are reasonable and not prohibitively expensive. This made GoDaddy a natural choice when I was looking to create a website for my business, and it's the reason I've stuck with them over the years.
- I use PayPal to accept payments on my GoDaddy website, and while I appreciate the ability to integrate that system into my website, there could be improvements in the functionality. For instance, being able to modify the appearance of the PayPal button on the website so it doesn't save "Buy Now" but, instead, could say "Register Here" or something else I choose since people are using it to pay for workshop registrations.
September 07, 2017
I came across GoDaddy about 8 years ago, I bought my first domain and hosting through them. Everything is easy and quick. Customer service is superb, they are really good and helpful.
- Customer service.
- Call center is really fast.
- Zero call tree when you call them!
- UI is dirty.
- Hard to navigate at times.
- They call you too much at times. If I go browsing for something on their site I'll get a call later...
GoDaddy Scorecard Summary
What is GoDaddy?
GoDaddy offers more than just a platform to build a website. The vendor states they offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.
GoDaddy Competitors
GoDaddy Pricing
- Does not have featureFree Trial Available?No
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Free | Free | |
| Basic | 9.99 | Per User Per Month (billed annually) |
| Standard | 14.99 | Per User Per Month (billed annually) |
| Premium | 19.99 | Per User Per Month (billed annually) |
| Ecommerce | 24.99 | Per User Per Month (billed annually) |
GoDaddy Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |