TrustRadius Insights
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
Starting at $9.99 per month
View PricingOverview
What is GoDaddy?
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Basic
as low as $6.99
Cloud
per month with an annual term
Basic
as low as $10.49
Cloud
per month with an annual term
Premium
as low as $13.49
Cloud
per month with an annual term
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.99 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is GoDaddy?
GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.
GoDaddy Competitors
GoDaddy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
GoDaddy starts at $9.99.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of GoDaddy are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(189)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.
GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.
GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.
Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.
GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.
User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.
Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.
Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.
Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.
Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.
Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.
Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.
Attribute Ratings
Reviews
(1-25 of 51)Companies can't remove reviews or game the system. Here's why
July 14, 2023
Godaddy is the best web service provider there is
Score 8 out of 10
Vetted Review
Verified User
April 08, 2022
GoDaddy user for the last 15 years
SoftLayer and HighVelocity are better in terms of advanced web hosting and dedicated hosting than GoDaddy in my opinion. GoDaddy's main business is domain hosting and basic web hosting and GoDaddy is better at it in my opinion. Amazon Route 53 provides simple domain and web hosting but I find GoDaddy to be more reliable than Route 53.
April 04, 2022
Good Value for the Money
- Blogger and WordPress
GoDaddy is able to be integrated from these various platforms. I haven't used much of other services such as Host Gator, but GoDaddy's relative ease of use makes it a relatively simple platform for your small business needs. It does not quite plug and play, but it's not too far off, either.
March 31, 2022
Great customer service. Highly recommend!
Best customer service and fees when first becoming a client. Very helpful, supportive, and full of kindness when making website hosting changes. Follow up and good product offering. When I called to begin using the service they were helpful and switched it over for me at no fee which was great. I was so happy with what they did and grateful for them.
March 31, 2022
Website Hosting, Building, and Maintaining
GoDaddy's website builder is more robust than these other website hosting sites. I have used many different platforms, and GoDaddy is easier, faster, and more efficient in getting a website up and running, as well as maintaining it for a business that wants to grow. I am planning on using it for every new website I build.
March 31, 2022
GoDaddy is the One-Stop Shop
I found Squarespace to be pretty user-unfriendly compared to GoDaddy. Their sites were hard to update and looked cheap.
February 23, 2022
Decent for Domain Registration but Reconsider Hosting
Whenever new clients come to me for website development, I begin our relationship by asking about domain registration and website hosting. I cringe when they say they use GoDaddy and often warn them that additional time and effort may be required to accomplish their goals. Other platforms I regularly use like HostGator, Bluehost, and DreamHost make it much easier to manage to host and install CMS software like WordPress.
February 22, 2022
GoDaddy Offers Great Customer Service And Value
Flywheel and WP Engine are both more expensive but they offer more bells and whistles if you need them. I think WP Engine recently bought Flywheel so their services are very similar. GoDaddy offers more standard options that are more affordable. Network Solutions is slightly more expensive than GoDaddy but is much clunkier and harder to use. GoDaddy's customer service is better as well.
For my own business website I did switch to BigCommerce because they offered features that weren't available at the time with Go Daddy, such as sales tax rates for every city/state, and products were limited to I think 10 or 20 options at the time and I needed 100+ options for some of my products. But for my clients' needs, I still use GoDaddy because they offer all the features they need and are easy for them to maintain on their own after I build their sites.
February 21, 2022
Once the leader in the market, now just along for the ride.
- Google Domains, IONOS, by 1&1 and HostGator
GoDaddy has gotten too big for themselves. They have gone very corporate, you can't really get support as easily as you used to, and their pricing is ridiculous. Not to mention they sneak things into your cart during the checkout process and reel you in with introductory pricing, only to triple the cost on renewal the next year.
February 18, 2022
Don't get stuck here like I did
- Network Solutions, IONOS and by 1&1
We use GoDaddy because of institutional inertia. To be honest, most of the big-name registrars and web hosts out there are pretty terrible and suffer from the same issues with transfers, uptime, and support. I want to try evaluating more alternatives soon, but honestly, the prospect of transferring our hundreds of domains and sites out of GoDaddy sounds excruciatingly painful.
November 13, 2021
Horrible Company- Stay Away!
Score 1 out of 10
Vetted Review
Verified User
I thought they are a good company but [in my opinion] they are not.
September 03, 2021
Great Tool for Managing Multiple Domains
- Wix and Squarespace
We had used a few different platforms in the past, including Wix and Squarespace. These alternative platforms offered much more robust design elements that were more customizable and attractive, by far. These platforms weren't as cost-effective for our organization and didn't offer as many freedoms as GoDaddy for our domain needs.
July 14, 2021
GoDaddy for Domains
We had considered Wix before selecting GoDaddy, however, it did not seem as easy to use, especially the website templates. The features we needed for the company website were not all readily available in Wix, so we finally chose Godaddy & WordPress hosting for the website. The default templates and simple plugins had provided the features we needed.
May 15, 2021
Well Priced
- SiteGround and Bluehost
Pricing was just better and domains are simple to keep organized.
May 10, 2021
Come Daddy
We are only now shopping around for an alternative, and have considered a local provider most seriously, but so far, no move is planned. GoDaddy is good enough as-is - we will see if we choose to step away from it, in favor of better support, less errors and more up time.
So far, no success.
So far, no success.
April 29, 2021
GoDaddy Is Solid, Reliable & Delivers What It Promises!
GoDaddy works well
with Wordpress and many Wordpress plugins. GoDaddy has fast page loading speeds and experienced customer service. The price is fair for anyone looking to begin a blog or website and doesn't want to invest too much in hosting.
February 13, 2020
An adequate place for web hosting
GoDaddy compares well to other options and the tool used for building or updating the site content is relatively easy to use and problem-free. WordPress may have more options as far as templates are concerned, and we sometimes run into those constraints with GoDaddy as far as different ways we want to present our content, but for the most part, we're able to work around those obstacles and overall we are pleased with our web presence thanks to GoDaddy.
February 11, 2020
GoDaddy: Great for small businesses; Larger ones - Just use their domain / hosting / email.
With GoDaddy: I can always expect that their support will be helpful and positive.
With 1&1, we also had a negative experience. We purchased a domain, were charged for it, received a receipt, and then later were informed that the domain was not granted to us. We were perplexed - Good thing we didn't build a site for that domain yet! We went to GoDaddy and purchased the domain.
- That I can reach operators by phone or chat
- That I can find my domains and host in one place.
- That I can also purchase and access email for myself and my team.
- That records will be accurate and orderly.
With 1&1, we also had a negative experience. We purchased a domain, were charged for it, received a receipt, and then later were informed that the domain was not granted to us. We were perplexed - Good thing we didn't build a site for that domain yet! We went to GoDaddy and purchased the domain.
January 17, 2020
A great all in one solution to all your web presence needs.
I mostly went with GoDaddy because they had a regional presence and it offered regional pricing. Also, I had used their support and they really impressed me. I was just beginning website set up and it was important to me to make sure that if things weren't working properly that I had support I could count on.
November 30, 2019
GoDaddy fools professionals! Everyone always thinks that I hired someone to create my website.
I looked at several website builder options. Some looked good complicated, most were too expensive, then I found GoDaddy Web Builder and I loved the pricing, the functionality, and the variety of styles and options. It’s as easy as building a scrapbook page. I have shared it with a few friends and they have been happy too. I also pay for the emailing and the store. I appreciate all of the features.
October 22, 2019
Well it works...kinda
I would recommend the other platforms for ease of use and overall functionally.
October 03, 2019
Clear, crisp, simple way to get online!
We evaluated Bigrock but their support was very lethargic.
If you are looking for a bargain, and are okay with shared hosting, then GoDaddy is perfect, there are 'cheaper' hosting companies out there, however, GoDaddy is by far the most for your money in terms of inexperienced users being able to navigate their way around hosting and DNS.
February 22, 2019
Go to GoDaddy for basic service
My clients typically select GoDaddy because it's the most well-known brand/company to them. They've seen it advertised everywhere so that's what they tend to go for. I don't typically choose them for my own purchases or recommend them to clients. I would describe GoDaddy as just a really average basic service and feel that there are better options out there.