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GoDaddy

GoDaddy

Overview

What is GoDaddy?

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

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Recent Reviews

TrustRadius Insights

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

as low as $6.99

Cloud
per month with an annual term

Basic

as low as $10.49

Cloud
per month with an annual term

Premium

as low as $13.49

Cloud
per month with an annual term

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.godaddy.com/websites/websit…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.99 per month
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Product Details

What is GoDaddy?

GoDaddy offers more than just a platform to build a website. They aim to offer everything needed to create an effective, memorable online presence. For existing sites, GoDaddy offers hosting plans designed to keep it fast, secure and online. GoDaddy also offers professional email, and online marketing tools to enable entrepreneurs to get online with an SEO-friendly website. GoDaddy is offered as an all-in-one solution provider to get online, backed with personalized support from GoDaddy Guides.

GoDaddy Competitors

GoDaddy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

GoDaddy starts at $9.99.

Wix, Square Online, and Shopify are common alternatives for GoDaddy.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of GoDaddy are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(189)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users rely on GoDaddy for various use cases, including building and hosting websites and blogs to provide information to clients and customers. It is also used as a launch platform for book and CD sales, as well as for gaining donations and selling concert tickets. GoDaddy is chosen by users for its reputation, wide support, and affordability. Users appreciate the ease and quickness of buying domains and hosting services from GoDaddy. It is also trusted for domain purchases and hosting across multiple organizations.

GoDaddy is essential for small businesses, providing necessary website hosting services. It is relied upon for web development, hosting, and purchasing domains for personal business and clients. Users find GoDaddy simple to use, with privacy options and helpful support. It is also used to manage domains for clients' websites and connect them to various services. The convenience of having all domains in one place and the helpfulness of GoDaddy's customer service are appreciated by users.

GoDaddy is crucial for the functionality of WordPress sites and is considered a cost-effective option. Users value it for its all-in-one solution, allowing them to quickly set up a web presence. GoDaddy's customer service is exceptional, making the process of setting up websites simple and painless according to users. They have positive experiences with their customer service, finding them cordial, helpful, and knowledgeable.

Customers use GoDaddy to purchase domain names and web hosting. They rely on it for domain name registration and management as well as brainstorming domain ideas. Organizations use GoDaddy to purchase domains, direct nameservers, and quickly check domain availability. It is also found helpful for making domain purchases, hosting email accounts, and managing a list of domains by users.

GoDaddy Pro allows for full control over hosting plans and domains, facilitating development work. Users have found it helpful for hosting email accounts both in workplaces and non-profit organizations. Customers also use GoDaddy to host their WordPress sites for easy access to services. Overall, users appreciate the affordability, ease of use, and diverse range of features provided by GoDaddy.

User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.

Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.

Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.

Inconsistent Customer Service: Users have experienced inconsistent customer service, with different agents providing conflicting information. Some users have expressed frustration with reaching customer service segments, particularly the 'WordPress Service Reps' who were marked as offline for more than a week.

Confusing Pricing Packages: Users find the pricing packages to be confusing and feel that GoDaddy charges for services that other platforms provide in their basic packages. Many users consider the pricing higher compared to other web design platforms and find the emails to be costly.

Slow Servers and Page Load Times: Users complain about extremely slow servers and laughable page load times. They criticize the poor quality of hosting services, including sluggish speed and a terrible interface.

Users commonly recommend GoDaddy for the following reasons: affordable web hosting and domain registration, quality services and customer support, and an easy-to-use interface and website creation tools. Many users appreciate GoDaddy's great deals and competitive prices on web hosting and domain names. They also praise the solid hosting and server platform provided by GoDaddy, along with its reliable customer support. Users find GoDaddy's user-friendly interface convenient for creating simple websites without much technical knowledge. Overall, users commonly recommend GoDaddy for its affordability, quality services, customer support, and user-friendly interface.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've been a GoDaddy user for over 10 years. I use them for my own website and I also have built websites for other businesses using their products, such as domains and website builder.
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
  • They did change their website builder - I liked the old version better, it was easier to use. The new one has a steeper learning curve. And when building sites for other people, it takes longer since they changed things.
  • I wish they gave more space with the emails you get with your domains. I'm constantly having to delete emails because my inbox is full.
I have purchased domains through a few different sites over the years and the ones I purchased from other companies, I always had issues with. The ones I have purchased through GoDaddy were no problem at all. They have easy help pages that helps you set up step-by-step no matter where you will use your domain. I now only purchase them from GoDaddy. They also have coupon codes where you can sometimes get them for 99 cents, especially if you are a new user.
  • I rely on GoDaddy for my emails and I almost never have issues with outages or connection errors. I could probably count on one hand the number of times I've had an issue in the last 10 years.
  • I use GoDaddy to build sites for other people's businesses because not only is the website easy to set up, but it's easy for my clients to be able to maintain their website. If someone is paying you to build a website, they are probably not real savvy with this sort of thing, so making it easy on their end is a must.
  • I love that I can have one main hosting account for my wordpress blogs and have other sub-accounts under them, instead of paying separately for every single site & blog.
For my own business website I did switch to BigCommerce because they offered features that weren't available at the time with Go Daddy, such as sales tax rates for every city/state, and products were limited to I think 10 or 20 options at the time and I needed 100+ options for some of my products. But for my clients' needs, I still use GoDaddy because they offer all the features they need and are easy for them to maintain on their own after I build their sites.
Not Sure
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
I have literally tried almost every website builder on the market. Wix, Weebly, Shopify, Volusion, you name it. GoDaddy is an excellent choice. They are much easier to navigate and set up than their competitors and offer more bells & whistles than some of their competitors.
No I have never needed to purchase premium support.
No
Yes, there have been a few times when I was setting up a website and had a question and called them. They have always been easy to contact and helped me with my issue right then and there. I can't think of a time when I had to have follow-up conversations to get an issue resolved.
They are just one of the best. I love that they are available 24/7/365. There have been times I needed support in the middle of the night and they are just always available.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
GoDaddy is being used for domain hosting and email hosting.
  • Branding
  • Support
  • Marketing
  • Bring back the catch-all domain feature
  • Simplifying site organization
  • Making site more user-friendly
GoDaddy is okay for domains and for email hosting. It could be more competitive for web hosting.
  • My use has been okay.
  • It takes a while for system to update and that has cost me time.
  • I have run out of subdomain usage.
Zoho is more competitive with email. There are other platforms I use for web hosting.
No
Not needed at this time.
Very timely.
They are only able to do so much.
They are only so knowledgeable...
No
They help me connect the dots when using a third party email service.
  • Email
  • Integration
Yes, but I don't use it
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
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