GoFundMe Charity (formerly CrowdRise)

GoFundMe Charity (formerly CrowdRise)

About TrustRadius Scoring
Score 8.6 out of 100
GoFundMe Charity (formerly CrowdRise)

Overview

Recent Reviews

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of GoFundMe Charity (formerly CrowdRise), and make your voice heard!

Pricing

View all pricing

Free

1.9% + 0.30 processing fees

Cloud
per transaction

Flex

3% platform fees/2.2% + 0.30 transaction fees

Cloud
per transaction

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is GoFundMe Charity (formerly CrowdRise)?

GoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.

GoFundMe Charity (formerly CrowdRise) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is GoFundMe Charity (formerly CrowdRise)?

GoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.

What is GoFundMe Charity (formerly CrowdRise)'s best feature?

Reviewers rate Support Rating highest, with a score of 6.8.

Who uses GoFundMe Charity (formerly CrowdRise)?

The most common users of GoFundMe Charity (formerly CrowdRise) are from Small Businesses (1-50 employees) and the Non-profit Organization Management industry.

Reviews and Ratings

 (4)

Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Leslie Ornelas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We mostly use GoFundMe for disaster relief and special needs funding. It is a great platform for us to share a message of what our needs are and how much we support we are looking for. This is used across the whole organization and allows us to include marketing materials for a call of action. This addresses time management for us, whereas with other platforms we are required to put in more time to manage reports and payments.
  • Call of action marketing
  • Progress thermometer or meter
  • Great place for comments by donors
  • Stricter accountability for legitimacy.
GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
So far, I have not had any issues through our corporate account so this is not something I'm too familiar with yet. However, as a donor to other appeals, I've had technical issues and contacted support. They were incredibly supportive and solved my issues immediately. Our team has been able to launch several appeals or requests for funding locally and everything went very smoothly for us.
Nick Shoff | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Crowdrise as a peer-to-peer software and to set up certain fundraising pages. It has helped us raise thousands of dollars for our students in Kenya and has been a useful tool for our supporters to set up their own page. It allows supporters to set up their own page and does a lot of the communication and background work that we don't have to.
  • Peer-to-peer fundraising
  • Fundraising pages
  • The fees can be a little higher for small non-profits.
  • I wish there was more customization with their follow up emails.
Crowdrise is great for small non-profits who do not have full-time staff to do the accounting work. It works well for those charities that are looking to get others involved and raise their own money. It has a very easy setup process and it's obvious that they are fully invested in helping all kinds of non-profits.
Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.
David S. Levine, CFRE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently use CrowdRise/GFM for the NYRR Half Marathon as a charity partner. It is being used exclusively by the development department (development manager and executive director). It was chosen for us by the company organizing charity partner fundraising for the half-marathon. it addresses event registration, fundraising, peer-to-peer fundraising, website direction, and includes thermometers/fundraising visualizations.
  • Registration.
  • Fundraising visuals.
  • Need a clearer picture of your campaign status, especially around publishing (making it live).
  • Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.
If you are looking for basic campaign management software, CrowdRise/GFM would work pretty well for you. Once you know how to work all the functions, it is easy to customize your campaign, integrate with Salesforce (I can't speak to other CRM integrations but I assume there are some) and invite people to join your campaign either through a direct link or social media. If you want a more robust peer-to-peer platform, I'd say GFM can get you about 50% of the way there before you'll need something more in-depth.
So far support has not answered my questions regarding publishing the campaign or why we do not appear in relevant searches, so I can't give it a good rating.