Name: GoKarma
Price: 60 USD
Author: Eternus Solutions

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Virtual Reality

Development

Learning Management

Education

Business Intelligence (BI)

Case Management

Collaboration

Document Generation

File Sharing

Supply Chain Management

Workspace Planning

Enterprise

Accounting

CTRM

Digital Banking

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Business Internet Service Providers (ISPs)

Cloud Storage

Enterprise Printing

Fraud Detection

High Availability Cluster

Incident Response

Integration Platform as a Service (iPaaS)

Internet Security

IoT Security

Log Management

Message Oriented Middleware

Network Performance Monitoring

SOA Application Gateways

Sensitive Data Discovery

Unified Communications Monitoring

Vendor Risk Management

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Demand Generation

Domain Registration Services

Email Marketing

Market Research

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Technology Review

Video

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Security

Construction Management

Direct Secure Messaging

Membership Management

Online Voting

Real Estate

Text Analysis

Vertical-Specific

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GoKarma is a donor management system developed by Eternus Solutions Pvt. Ltd. It aims to provide NGOs and NPOs of various sizes with a comprehensive solution to manage their operations and achieve their social causes. According to the vendor, GoKarma offers a 360-degree view of constituents, including donors, volunteers, beneficiaries, and service providers, catering to the needs of non-profit organizations, charitable organizations, social welfare organizations, community development organizations, and humanitarian organizations.

## Key Features

**Manage Events / Campaigns**: According to the vendor, GoKarma allows NGOs to plan, execute, and measure the effectiveness of their campaigns and events. Customized and target-focused campaigns can be created and tracked using the system.

**Maintaining Beneficiaries Data**: NGOs can record in-depth information about beneficiaries and their social standings and relationships using GoKarma. The system enables the maintenance of a comprehensive database of beneficiaries, including profiles, needs, and progress, to establish personalized and effective support.

**Beneficiary & Supplier Management**: According to the vendor, GoKarma provides tools for NGOs to manage and track the allocations of donations and the progress of beneficiaries. The system helps in efficiently managing relationships with suppliers to ensure timely service delivery and transparency in resource allocation.

**Donor and Volunteer Management**: The vendor states that NGOs can easily reach and onboard volunteers through GoKarma, replacing cumbersome paper-based processes. The system enables the maintenance of a database of donors to track their contributions and engagement. Effective communication and relationship management with donors and volunteers are facilitated.

**Social Insights**: According to the vendor, GoKarma harnesses the power of social media for maximum reach and awareness of social causes and charity events. Social media analytics are leveraged to understand and engage with the target audience effectively. The system helps in creating a strong online presence and connecting with a wider community of supporters.

**Dashboards & Reports**: GoKarma offers interactive dashboards that enable NGOs to easily see, filter, and manage data, according to the vendor. Reports and analytics can be generated to gain insights into operations, donor contributions, and campaign effectiveness. The system provides visual representations of data to facilitate decision-making and strategic planning.

**Payment Gateway Integration**: The vendor claims that GoKarma integrates with payment gateways, allowing NGOs to securely accept online donations. Various payment methods are supported, making it convenient for donors to contribute. The system helps in tracking and managing donations seamlessly, reducing manual efforts and ensuring accuracy.


Basic

Causeview

Essentials

Impact

Empower

Neon CRM

GoKarma

Tools used by nonprofits to manage relationships with constituents.

Nonprofit CRM

Eternus Solutions

Donor Database

The donor database allows organizations to store, track, and update information about their constituents

Constituent database

Information about donors, corporate supporters, members, alumni, grant-making organizations, volunteers, staff, and/or nonprofit recipients is stored in a database.

Constituent interaction tracking

Capture, track, and record history of constituent donations, memberships, participation, and communications.

Constituent relationship management

Link constituents to each other based on family, employer, household, and other relationships.

Donor and member portals

Self-serve portals for contributions, participation, profile updates, and event registration.

Automated workflows

Parts of the constituent management process, like email communication and updating contact records, can be automated.

Communications and Marketing

Constituent engagement and marketing features

Constituent engagement and marketing

Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

Social listening

The software can track constituents’ mentions of the organization on social media platforms.

Digital advocacy enablement

Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Reporting and Analytics

Reporting and analytics about constituents and donations

Reporting and data visualization

Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

Predictive analytics

Analytics offer insights like recommended ask amounts and warnings about donors at risk of lapsing.

Wealth screening

The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Fundraising and Events

The ability to accept and process donations and manage events

Online donation options

Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

Event registration and ticketing

Track ticket purchases for events and connect them to constituent profiles

Text and phone donations

Constituents can donate via text or phone call.

Volunteer shift management

The software allows volunteers to sign up and check in for event shifts.

Mobile event check-in

Attendees and volunteers can be checked in at events with a mobile device.

Security and Platform

Features related to security and general platform usage and implementation

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

Mobile access

Users can access the CRM via an app from a mobile phone or tablet.

Integrations

The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

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Nonprofit CRM Software

GoKarma

Overview

What is GoKarma?