Name: Goliath Performance Monitor
Rating: 10 (2 reviews)
Author: Goliath Technologies

Help Desk

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Finance and Accounting

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Corporate Learning Management

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Employee Referral

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Stock Option Plan Administration

Talent Intelligence

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Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Change Management

Cloud Migration

Cloud Storage

Continuous Delivery

Database-as-a-Service (DBaaS)

DevSecOps

Fraud Detection

IT Alert Management

IT Professional Services

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Managed File Transfer (MFT)

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Software-Defined WAN

System Monitoring

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Time Series Databases

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All-in-One Marketing

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Channel Management

Content Management

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Headless CMS

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Social Media Management

Survey & Forms Building

Translation

Web Analytics

Wholesale Marketplace

Marketing

Project Management

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Customer Relationship Management (CRM)

Proposal

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Sales

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security

Aviation

Camp Management

Construction Takeoff and Estimating

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Population Health Management

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### Citrix Monitoring
Users consistently praise Goliath for its comprehensive monitoring and management capabilities within Citrix environments. Reviewers highlight that Goliath's citrix monitoring functionality provides a total view of the entire environment, aiding in troubleshooting and enhancing performance for end users. The ability to pinpoint areas of concern within complex Citrix environments and provide proactive alerting and deep reporting is highly valued by users. Additionally, Goliath's detailed logs on Citrix launch and login times, along with its graphical displays of Citrix farms, contribute significantly to efficient issue resolution and capacity planning.

### Server Monitoring
Users consistently praise Goliath Performance Monitor for its robust server monitoring capabilities, which have proven invaluable in troubleshooting and optimizing performance within Citrix environments. The tool's ability to identify network choke points, pinpoint server performance issues, and track application availability has been particularly lauded by both Help Desk and Server teams. This comprehensive monitoring solution has not only saved users hours of time but has also significantly enhanced their ability to proactively address performance issues and ensure a smooth user experience.

### Network Management
Some users praise Goliath Performance Monitor for its effective network management features, which have proven invaluable in troubleshooting issues across diverse office locations with different network providers. The platform's ability to monitor user experience and real-time latency has significantly reduced the burden on the support team by enabling quick identification of network choke points and server performance issues. However, there are also users who express mixed opinions about the network management capabilities of Goliath Performance Monitor, indicating that while it has been beneficial in certain scenarios, there may be room for improvement in optimizing network performance and application availability.

### Installation and Configuration
Users have expressed mixed opinions about the installation and configuration process of Goliath Performance Monitor. While some users find the installation straightforward and the configuration user-friendly, others have mentioned that certain configuration items can be challenging to locate. However, it is noted that Goliath provides adequate support and training to assist users in effectively setting up and utilizing the product, ensuring that it meets their specific needs.

### Support and Training
Users consistently praise the exceptional support and training provided by Goliath Performance Monitor. Reviewers highlight the responsive and knowledgeable support team, emphasizing their quick response to inquiries and willingness to address issues promptly. The training sessions offered by Goliath are commended for their effectiveness in helping users navigate the system's features and functionalities. Despite some minor concerns about the learning curve associated with monitoring systems, users find that the comprehensive support and training provided by Goliath significantly mitigate these challenges, enabling them to maximize the platform's capabilities effectively.

Comprehensive Monitoring Solution: Users have found Goliath Performance Monitor to be a comprehensive monitoring solution for Citrix and Epic environments. It offers a single pane of glass feature that allows users to monitor various metrics in one window, making it easier to identify and correlate issues.

Valuable Troubleshooting Tool: The historical reporting feature of Goliath has been highlighted as a valuable tool for troubleshooting in a 24/7 environment. This feature allows users to reference events that occurred outside of working hours, providing important insights into the performance of their systems.

Time-saving Automation: Users have commended Goliath's alerting and remediation capabilities, stating that it saves them time by automating tasks that were previously done manually. These tasks include identifying and resolving hot-running processes in sessions, improving overall efficiency.

Cons:
1. Lack of AD integration and limited custom reporting options: Some users have expressed their desire for more AD integration and the ability to create custom reports based on existing information. They feel that these features would greatly enhance the functionality of Goliath.
2. Steep learning curve with configuration: Several reviewers mention a learning curve associated with configuring Goliath due to its abundance of features. However, they appreciate the support and training provided by Goliath in helping them navigate this process effectively.
3. UI could benefit from modernization: Despite recent improvements, some users still believe that the user interface could be further modernized to improve usability and visual appeal, making it more intuitive for users.

Goliath has proven to be an invaluable tool for a variety of use cases across different industries. Users have reported that Goliath has significantly improved their productivity by reducing logon times, allowing them to work more efficiently. The ability to monitor applications and user experience across various network providers has facilitated troubleshooting issues at offices, resulting in quicker problem resolution. Goliath's detailed logs on Citrix launch and login times have been particularly beneficial in reducing the time it takes to address slow launch issues.

Moreover, Goliath's comprehensive monitoring capabilities of Citrix environments, including ESX hosts, DDCs, storage, and VDA disk and CPU usage, have proven crucial for capacity planning. The performance monitor offered by Goliath has played a vital role in solving poor connection issues by providing transparent data, enabling users to identify and resolve network choke points or server performance problems. Additionally, Goliath's customer support has received high praise from customers who appreciate their excellent assistance and dedication.

Another standout feature of Goliath is its ability to monitor multiple solutions such as Citrix, vmWare, and Epic in one consolidated dashboard. This integration not only simplifies the monitoring process but also provides a holistic view of the entire IT infrastructure. Furthermore, Goliath's user-friendly interface and straightforward installation and configuration process have made it accessible to users of all technical backgrounds.

Overall, Goliath has demonstrated its value across a range of use cases, including troubleshooting in Citrix environments, capacity planning, performance monitoring of remote systems, logon simulation, and ensuring connectivity standards are met. It has helped users identify performance bottlenecks, track application availability, and provide solid information to determine whether an issue originates from Citrix or other sources. Whether it is enhancing productivity through faster logon times or streamlining troubleshooting efforts with comprehensive monitoring capabilities, Goliath proves to be an essential tool across diverse industries.

Goliath Performance Monitor is an IT infrastructure monitoring platform from Goliath Technologies in Conshohocken, Pennsylvania.

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Goliath Performance Monitor

IT infrastructure monitoring tools  Infrastructure monitoring platforms may also perform threat detection, provide analyses and alerts to preempt critical events.

IT Infrastructure Monitoring

Likelihood to Recommend

Goliath Technologies

IT Infrastructure Monitoring features focus on automation, alerts, and visibility into the stack.

Automated resource discovery

The platform automatically discovers and starts monitoring devices and cloud services.

Network visibility

The platform enables users to visualize connections and dependencies between their devices and cloud services.

Customizable alerts

Users can create dynamic alert thresholds and configure which team member is alerted when.

Multi-system monitoring

Teams can monitor status and usage across a variety of devices and cloud services in one place.

Performance analysis and forecasting

The platform helps teams analyze current and historical performance and forecast future performance.

Dashboards and visualization

Pre-built and custom dashboards allow teams to visualize usage and other important metrics.

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Software Architect

Goliath Performance Monitor 2018-08-07 12:55:07

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GPM is used throughout our healthcare organization and is specifically used to monitor Citrix end-to-end performance metrics at our 27 Acute Care hospitals, 3 large scale clinics and 2 hospital facilities that we provide Cerner application support to. The GPM product (MonitorIT) allows us to monitor Citrix latency, user logon times and a host of other internal Citrix traffic metrics and measurements on our remote hosted Citrix farm. In addition we are able to monitor the performance and availability (including services and system resources) of our remote backend Linux systems (10 nodes), and our 6 internal rsync Linux servers The MonitorIT agent is also used to perform logon simulation at end-user facilities which allows us to solve the problem of knowing whether our applications running on the Citrix farm are operating within standards and alerts us whenever there is a breakdown in connectivity or performance. We also use MonitorIT to check on the availability and correct functioning of our patient portal websites to ensure our customers/patients have a good experience.

GPM does exceptionally well at gathering and presenting deep metrics from our Citrix servers and storing them in the GPM database server. This is a vital strength for any system monitoring tool and allows administrators to address almost any system related performance question.
The MonitorIT front end console does a great job of providing graphical views the summarize data from a multitude of locations. This is particularly important in that it allows administrators to focus in on the reasons for performance issues in a proactive manner before hearing from the end users, especially given the large volumes of detailed data captured by the system
The MonitorIT product is also very adept at gathering metrics across the processing continuum, providing metrics for system resources, service availability and end-to-end user activity. This is a great strength of the system and allows us to develop Tableau visualizations in addition to the extensive reports and dashboarding capabilities of the GPM product.

From a purely personal level I would like to see MonitorIT be able to consume data from our clinical/operational databases instead of relying only on taking data in via the agent, log files and scripted sysoutput.
I think some improvements are possible in the area of custom monitoring of file systems, especially for the detection of missing file scenarios and file volume/rates. GPM only monitors traditional file system metrics like I/O, availability and space utilization, but custom scripting is possible within the design of the system.
Improvements in documenting the data model of the GPM database schema would also be very useful to advanced users of the system especially when additional external reporting tools are used to extend the GPM usefulness

GPM has had a decent positive ROI particularly in terms of identifying systemic issues and prevention of system downtimes or resource depletion etc. The GPM product shines a spotlight on configuration and design flaws and as a result makes the systems more stable and responsive, saving us time and effort in diagnosing and reporting on system problems. unfortunately these are quite intangible but nevertheless invaluable business objectives for us, but we can say that downtimes and slowness events have dropped consistently year on year since we deployed GPM.
Our overall objectives with the GPM project was to deploy a system that could be deployed centrally in our Corp datacenter while monitoring devices and users out in the facilities across the East, Central and West geographic regions. The cost of the endpoint agents was quite modest and provided great functionality at this price point. In this respect our business objectives are well satisfied and the system has been a complete success.
An important aspect of our business objective was to have a monitoring system that didn't require constant maintenance and babysitting, and as such the GPM system has worked out fantastically in that we only use 1-2 staff resources to monitor all the systems mentioned earlier in this review.

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Goliath Performance Monitor

Overview

What is Goliath Performance Monitor?