TrustRadius
https://media.trustradius.com/product-logos/os/k0/4DNQC0XKGJNN.PNGGoodData is here to stay- Monetize your data efficiently.Our organization is primarily a computer software firm which provides speech and imaging applications in the industry of healthcare and developing speech recognition applications. The products are targeted for various categories of customers like giant healthcare research hospitals, mobile and application development firms which need platforms like Siri. To get an accurate insight on business operations and performance in a timely manner andd to monetize the data coming from different vendors, we use GoodData. Updated and pertinent role and client based information is available across the firm on a daily basis. The visualizations and dashboards give us a great insights regarding the same.,The platform provides a very robust data infrastructure and business intelligence tools to support the data engineers and analysts. It also has a very capable and user friendly visualization/reporting interface for the end user. It is an excellent analytics platform for beginners as well. The resources available online are in good number and learning guides are easy to understand. Single-Sign-in functionality of GoodData allows integration with other enterprise platforms very easily. GoodData also provides excellent implementation consulting services and post-implementation customer service.,I would like to have tools for automated project backups and restores, user provisioning. Presently this can be achieved through API's, but would prefer to have a specific and dedicated GoodData tool for this. The pricing might not be very attractive if you happen to be a small scale business and plan to venture out in the area of Data Monetization. The process of making reports and conducting inquiries is difficult. It requires to write a little bit of code. So if you are not using ETL (Extract Transform Load), then probably you don't need such a technical product.,8,PowerBI,Microsoft Power BI, Salesforce Analytics Cloud, Toad Data Point,It did not have a great impact on the business in the initial stages. In the premature phase organizations generally don't need technically sophisticated tools. The ROI gradually improves and we manage $6-$7 on every dollar spent. Getting timely insights from GoodData analytics and saving time on building and manually updating reports has led to more efficient use of resources, technology and time. When the data amounts have increased, GoodData has proved to be very beneficial as it can scale accordingly and still works efficiently. The pricing hasn't been issue when using large quantities of data to harness insights from it.Get things done. Fast and for many.We used GoodData to distribute reports, a dashboard and insights across whole organisation. It's well prepared for self-service and explanatory BI, features which people sadly almost never use by themselves.,It's in a cloud and perfectly works in your browser. It has the usability you would expect. It's simple to learn and amazingly fast for everyday work. You can train power users very quickly. Logic. Embeding just works.,Price and speed for bigger data sets. It's not above your database, you have to load data there.,5,There is no real ROI on BI solution. Sadly.,Microsoft Power BI, Qlik Sense, Tableau Desktop, Google Analytics Premium and LookerGoodData brings data to life and can make BIG DATA small. Quickly, cost effectively, easy to use, and incredibly efficent. I'd Strongly Recommend.Time to Value: GoodData is an excellent product. Having wide exposure to many products companies and solutions within the business intelligence, marketing, and sales technology space I have followed BI and the need for better annalytics closely over the past 7-8. One of the biggest challenges many companies have when acquiring a BI platform is the time it takes to get some value from it. Some can take months if note years to truly get an organization some value from them. GoodData is one of the best BI solutions to enable companies to quickly (within weeks) get direct value from it. They have developed specific solutions for Sales, Marketing and Service that for the vast majorty of companies accomplishes everything they need and then some. Ease of Use: One of the strongest and best things about GoodData is it's ease of use. The UI is great, much easier to get-up-to speed on than other more complex BI platforms and they (the company) is very committed to its customers success. Many companies can learn GoodData by just watching web videos and going through some very brief and basic training. However, GoodData can also come onsite or offers training in a variety of markets and via web for companies where that is more suitable for them. Strong Dashboards: GoodData is very strong in the area of dashboards and visual analytics. I consult with many clients big (Fortune 100) and SMB so the complexities and needs vary widely. However, one thing that stays consistent is data is just data unless you can effectively aggregate the right data sources, gain insight from those sources and be able to use that insight to take action that can positively impact your companies business decisions. The vast majority of people are visual learners and and virtually every executive I've worked with prefers to see things visually before diving into the "numbers" when weighing important business decisions. GoodData really gets it here making it easy for companies to visually show very complex and important data sets while still providing options to show more detailed views and "drill downs" if necessary. "Powered by GoodData": For many companies this is probably one of the most exciting things about GoodData and the options in which they bring their solution to market. For those companies who wish to leverage the power and flexibility of the GoodData technology but would rather "white label" or leverage the technology under their own brand, GoodData allows companies to leverage their technology just as if it was their own. Many ad-agencies, and end users find this incredibly valuable. Metadata Objects/Management (dimensions, report layouts and measurements): As deployments get larger and companies demand more scalability with thei BI platforms this becomes increasingly important. GoodData does a good job of helping their customers scale and adress some of these issues as you look accross departments and differentiating data sets. High Standards of Up-Time: GoodData guarantees 99.5% uptime in the SLA's and I am yet to run into or talk to a customer that has had a challenge in this area. The company and it's engineers seem very committed to this aspect of their business and it seems to show with the clients I speak to in terms of satisfaction. GoodData Support: GoodData has a very robust support portal and best practice resources for it's clients. Price: When comparing the cost of GoodData to other solutions in the market like IBM-Cognos, Tableau or Oracle BI it is less expensive to deploy and get up and running. Cost is one of the driving factors I use when evaluating BI solutions on behalf of my clients and that is also one of the biggest factors companeis use when doing the evaluation internally. In today's cost conscious environment I would be remiss not to include this as a strong point for GoodData as well.,GoodData was built from the ground up to be a cloud based product. This brings many benefits but to some companies it can also present some challenges in terms of security and adherence to internal policies as it relates to data security and accessibility. GoodData has a great track record of security but not every CIO/CTO can leverage an exclusive cloud environment due to corporate or government based regulations or feels comfortable with their (or their customers) sensitive data being in the cloud. This can be especially true in vertical markets such as financial services, medical and banking so finding a solution to this issue would be one area I might say they need to address...,Because I have sensitive visability into many of my clients information (some public companies) I am unable to give specific company names but some highlights of specific benefits I have seen include: Reporting Efficency: In one clients case they saw a 79% drop in the time it took to pull and analyze reports. So much so they were able to reduce head count within a department, saving a great deal of money as well. Better Customer Service: In another clients case they were able to reduce customeri ssues/problem tickets by as much as 40% by using the Gooddata platform. They got much higher visability into where in the customers journey there were challenges and then used Goodata to gain a better understanding of the problem (s) and better identify solutions giving their customer service team more power to make better decisions. Multi-Data Integration/Better Insights: With GoodData a customer can integrate and align virtualy any data source. In ones case it included Salesforce.com, Facebook, Twitter, Yammer, Eloqua, Box and some internal data sets and sources. Bringing all these together in one platform created tremendous benefit in the areas of additional insight for more targeted marketing messaging, higher ability to enable sales and better visability into their social media efforts. This helped align sales and marketing efforts to drive more revenue and higher customer renewals.,10,10GoodData Review from a Pardot UserOne of the best out-of-the-box early funnel reporting tools on the market. Effortless integration with Salesforce and Pardot. Customizable. Clean and simple UI.,Customer service. We reached out to GoodData on multiple occasions to discuss using the tool for different clients and we didn't gain any traction.,We gained better insight into our lead nurturing programs with much less effort. The data is presented in a clean and simple way that allows us to quickly view our main data points that drive business decisions. Not only did it increase our employee efficiency, but it allowed us to provide better customer service to our clients. Having readily available data allowed us to pull reports for our clients within minutes.,10,9GoodData for Salesforce Business Intelligence and AnalyticsWe helped a technology client of ours evaluate and implement GoodData. Our client was spending several hours each week exporting data from Salesforce and/or manually inputting Salesforce data into spreadsheets to track historical pipeline by region, product and opportunity stage. Our client was also trying to analyze sales stage velocity to understand what the best practice stage duration was for closed won opportunities. Our client also wanted to understand sales rep behavior. GoodData allows our client to track changes in pipeline with detailed graphs and charts. You can analyze across dimensions, including regions, products and stages. You can set indicators, such as sales management targets, to measure performance. You can correlate sales rep behavior (ex. activities) to rep performance (ex. closed-won opps). Integration to Salesforce data was very simple, although it does require a Salesforce user license.,This is not a real time data flow. We scheduled an automatic daily refresh from Salesforce to GoodData though. One of the benefits of GoodData is that it snapshots the Salesforce data. Unfortunately, you cannot load historical Salesforce data and expect to take advantage of the "Changes in Pipeline" capabilities day 1. This is not a deficiency of GoodData, as much as I am just trying to set expectations that it will take some time to benefit from these capabilities.,Our client is saving at least 6 hours per week from manual data entry and analysis. Improved forecasting. Improved sales rep and opportunity activity analysis.,9,8,10,1,Our client is using it for sales analysis - across regions, sales reps and products. Our client is using it to answer questions like 1) How is the pipeline progressing through the quarter? 2) Are we likely to meet our numbers based on the current pipeline breakdown? It is challenging within basic Salesforce reporting to monitor changes in the pipeline. GoodData help them understand what happened to the pipeline from the beginning of the month to the end of the month. Answers questions like - Which deals had a closed date that pushed to the following month? What opportunities increased/decreased in value? Helps our client see how opportunities created flow through the different stages and where are the major drop offs. By looking at the created to won conversion rate you get a better understanding of how many new opportunities you will need in the future to meet your targets. Also helps you understand sales velocity. Helps you understand which sales rep activities drive opportunity creation and which close deals. Analyzes which sales activities win deals. Compares specific rep activities levels to averages.,,,Professional services company,9,Online training Self-taught,8,Yes. Some admin training would be helpful though.,No,8,9,7,8,Salesforce.com,No,,Confidential.Business Intelligence re-defined!Interactive dashboard. Detailed charts and graphs. Very user friendly and can cover all important information. Very useful to know how products and services are doing for a business. For Example: Users can get an in depth insights to Visit Summary, Trend Visit and Page Views etc,Its logs you out for security purpose,Better customer service.,8,8GoodData has delivered GreatResultsGoodData helps us integrate multiple data sources both internal and external into powerful visualizations and dashboards to drive key business decisions. Deep integrations with platforms such as Salesforce, Pardot, Zendesk speed the implementation of large sets of company data. Powered-by solution can accelerate the deployment and productization of dashboards and reporting for customers.,As with other BI platforms - implementation is not the domain of the more general business or end user. If you are looking for lightweight BI, go somewhere else. CloudConnect tool is powerful but requires considerable training effort to understand and so professional services are virtually required to get a proper implementation.,The promise of next-generation BI tools it to be able to synthesize many different data sets quickly and without the traditional weight of the more legacy systems. GoodData shows this capability and is well worth the investment you make as business decisions become data-informed and driven. Even with implementation and professional services - there are virtually no other solutions in the marketplace with the speed, power, stability and business utility of GoodData. Provided you clearly understand that this is not a lightweight tool - you will be satisfied. In a prior role, the powered-by solution allowed us to deliver dashboards and reporting to our customers in a few short months, solving a business challenge that had stymied our development team for several years.,9,7GoodData, it is that good!We use Gooddata to provide metric report for all departments across Enterprise IT. This allows key stakeholders to see their teams performance and current trends which has led to improved response times and higher resolutions.,Very easy to use and manage Stylish and appealing reports and dashboards Easy to customize and report on the information that matters,Some of the filters only allow up to 200 results. This creates a problem when filtering out free text fields.,9,Increased resolution rates by raising awareness Centralized reporting allowed to reduce time spent running multiple reports in multiple systems Setup was very quick and easy,,10
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GoodData
49 Ratings
Score 8.7 out of 101
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GoodData Reviews

GoodData
49 Ratings
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Score 8.7 out of 101
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Reviews (1-8 of 8)

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Kunal Sonalkar profile photo
November 11, 2016

Review: "GoodData is here to stay- Monetize your data efficiently."

Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • It did not have a great impact on the business in the initial stages. In the premature phase organizations generally don't need technically sophisticated tools. The ROI gradually improves and we manage $6-$7 on every dollar spent.
  • Getting timely insights from GoodData analytics and saving time on building and manually updating reports has led to more efficient use of resources, technology and time.
  • When the data amounts have increased, GoodData has proved to be very beneficial as it can scale accordingly and still works efficiently. The pricing hasn't been issue when using large quantities of data to harness insights from it.
Read Kunal Sonalkar's full review
Robert J. Moreau profile photo
December 06, 2013

Review: "GoodData brings data to life and can make BIG DATA small. Quickly, cost effectively, easy to use, and incredibly efficent. I'd Strongly Recommend."

Score 10 out of 10
Vetted Review
Reseller
Review Source

Return on Investment

  • Because I have sensitive visability into many of my clients information (some public companies) I am unable to give specific company names but some highlights of specific benefits I have seen include:
  • Reporting Efficency: In one clients case they saw a 79% drop in the time it took to pull and analyze reports. So much so they were able to reduce head count within a department, saving a great deal of money as well.
  • Better Customer Service: In another clients case they were able to reduce customeri ssues/problem tickets by as much as 40% by using the Gooddata platform. They got much higher visability into where in the customers journey there were challenges and then used Goodata to gain a better understanding of the problem (s) and better identify solutions giving their customer service team more power to make better decisions.
  • Multi-Data Integration/Better Insights: With GoodData a customer can integrate and align virtualy any data source. In ones case it included Salesforce.com, Facebook, Twitter, Yammer, Eloqua, Box and some internal data sets and sources. Bringing all these together in one platform created tremendous benefit in the areas of additional insight for more targeted marketing messaging, higher ability to enable sales and better visability into their social media efforts. This helped align sales and marketing efforts to drive more revenue and higher customer renewals.
Read Robert J. Moreau's full review
Katie Bullinger profile photo
December 07, 2013

"GoodData Review from a Pardot User"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • We gained better insight into our lead nurturing programs with much less effort. The data is presented in a clean and simple way that allows us to quickly view our main data points that drive business decisions.
  • Not only did it increase our employee efficiency, but it allowed us to provide better customer service to our clients. Having readily available data allowed us to pull reports for our clients within minutes.
Read Katie Bullinger's full review
Joshua Lipton profile photo
May 01, 2013

User Review: "GoodData has delivered GreatResults"

Score 7 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • The promise of next-generation BI tools it to be able to synthesize many different data sets quickly and without the traditional weight of the more legacy systems. GoodData shows this capability and is well worth the investment you make as business decisions become data-informed and driven.
  • Even with implementation and professional services - there are virtually no other solutions in the marketplace with the speed, power, stability and business utility of GoodData. Provided you clearly understand that this is not a lightweight tool - you will be satisfied.
  • In a prior role, the powered-by solution allowed us to deliver dashboards and reporting to our customers in a few short months, solving a business challenge that had stymied our development team for several years.
Read Joshua Lipton's full review
No photo available
March 28, 2014

User Review: "GoodData, it is that good!"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Increased resolution rates by raising awareness
  • Centralized reporting allowed to reduce time spent running multiple reports in multiple systems
  • Setup was very quick and easy
Read this authenticated review

Feature Scorecard Summary

Pixel Perfect reports (7)
8.0
Customizable dashboards (11)
8.0
Report Formatting Templates (10)
9.0
Drill-down analysis (11)
8.0
Formatting capabilities (11)
9.0
Integration with R or other statistical packages (5)
9.0
Report sharing and collaboration (11)
9.0
Publish to Web (9)
8.0
Publish to PDF (11)
8.0
Report Versioning (10)
8.3
Report Delivery Scheduling (11)
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.) (11)
9.0
Location Analytics / Geographic Visualization (9)
8.0
Predictive Analytics (7)
8.0
Multi-User Support (named login) (11)
9.0
Role-Based Security Model (11)
8.0
Multiple Access Permission Levels (Create, Read, Delete) (11)
8.0
Single Sign-On (SSO) (1)
9
Responsive Design for Web Access (7)
8.0
Dedicated iOS Application (1)
4.5
Dashboard / Report / Visualization Interactivity on Mobile (8)
8.0
REST API (1)
9
Javascript API (1)
9
iFrames (1)
9

About GoodData

The GoodData Enterprise Insights Platform is a cloud-based, end-to-end solution that promises to gather data and user decisions and transforms them into actionable insights delivered at the point of work. According to the vendor, this empowers enterprises and software companies to integrate insights into applications so that their customers, partners, and employees can make more intelligent decisions, faster.

The vendor says the platform is powered by a highly scalable, elastic, and secure cloud analytics architecture with capabilities that support the entire data pipeline from data ingestion to insights delivery. Leveraging this platform as well as the expertise of in-house data scientists, domain experts, and data engineers, GoodData works with customers to drive a business outcome focus allowing data to finally drive meaningful change for the business.

More than 50 percent of the Fortune 500 are using GoodData. GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, General Catalyst Partners, Intel Capital, TOTVS, and others.

GoodData Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Does not have featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Has featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Has featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Has featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Does not have featureDedicated iOS Application
Does not have featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Has featureREST API
Has featureJavascript API
Has featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)
Additional Features
Has featureLifecycle Management: Multi-tenant applications
Has featureScalable and Secure Distribution: Multi-tenant analytics
Has featureEmbeddable Analytic Designer
Has featureComponent based development: beyond iFrame embedding

GoodData Screenshots

GoodData Integrations

Google Analytics, Marketo, Pardot, Salesforce, Facebook, Twitter, Eloqua

GoodData Competitors

Birst, Domo, Sisense, Yellowfin, Looker, Tableau, Microstrategy, Tibco, Qlik, Logi Analytics

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

Pricing is available upon request based on implementation and data volume.

GoodData Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

GoodData Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Worldwide
Supported Languages: English, Dutch, French, German, Japanese, Portuguese, Spanish