TrustRadius Insights
Goody has been valuable for businesses by providing a one-stop-shop for all their marketing needs, from email campaigns to loyalty …
Starting at $79 store
View PricingOverview
What is Goody?
Many businesses still struggle to define who their customers are. Without that knowledge, businesses rely on expensive third-party programs or research to dictate their strategy. Goody solves that, at a fraction of the cost compared to traditional CRM or coalition…
Recent Reviews
Pricing
Basic
$79.00
Cloud
store
Proffessional
$149.00
Cloud
user
Enterprise
$199.00
Cloud
store
Entry-level set up fee?
- $79 per storeRequired
For the latest information on pricing, visithttp://www.goodyhq.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Goody Spin Pins - Review + Demo!
YouTube
Goody tangle fix brush demo
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a goody movie demo tape on screen words
YouTube
Chicco Goody Stroller Demo
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Goody Goody People Remix [Demo]
YouTube
Goody Spin Pins Review + Demo!
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Goody?
Many businesses still struggle to define who their customers are. Without that knowledge, businesses rely on expensive third-party programs or research to dictate their strategy. Goody solves that, at a fraction of the cost compared to traditional CRM or coalition loyalty programs, according to the vendor. Goody says they do this by providing retailers with simple, integrated tools to create their own loyalty and engagement program. These tools are automated and provide retailers with a consolidated view of their customer base.
Goody Features
- Supported: Customer Loyalty Program
- Supported: Marketing Automation
- Supported: CRM
- Supported: Net Promoter Scoring
- Supported: Customer Feedback
- Supported: Email Marketing
- Supported: Loyalty Card System
- Supported: Discount Management
- Supported: Rewards Management
- Supported: Marketing Automation
- Supported: Coupons and Voucher Management
- Supported: Member Portal
Goody Screenshots
Goody Competitors
- Antavo Enterprise Loyalty Cloud
- Marsello
- Smile
Goody Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States, United Kingdom, Australia, New Zealand, United Arab Emirates. |
| Supported Languages | English |
Goody Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 60% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(2)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Goody has been valuable for businesses by providing a one-stop-shop for all their marketing needs, from email campaigns to loyalty programs. Customers appreciate the ability to easily earn and redeem points without the need for physical cards, leading to business growth.
However, some users have found the app slightly clunky on the user side and in need of more functionality for embedded forms and login forms. Some customers have also raised concerns about the cost of the service in relation to customer support quality.
Despite this, businesses have found Goody useful for attracting new customers to blogs, communicating with them regularly, and utilizing a simple yet effective marketing tool. While users would like more complex options, they appreciate the simplicity of the app’s administration and its ease of use for both themselves and their customers. A printed brochure outlining the benefits of registration and installing the app would be helpful to some users. Overall, Goody helps solve many common marketing problems and provides a streamlined solution for businesses to engage their customer base.
Ease of use: Customers and sales teams find it easy to use the software, with no lagging and a simplified application. Some users appreciated over-the-phone support from Goody.
Loyalty programs: The loyalty program is great, helpful in enhancing all marketing strategies, and an easy and cheap way of encouraging customers to return. Reviewers appreciate the ability to provide loyalty points to their customers as well as generate reports on the computer.
Convenience for customers: Customers can use just one card for multiple merchants, making it more convenient for them. Additionally, reviewers liked that it was relatively easy for customers to navigate in-store on the tablet with a feedback function to notify them of customer satisfaction with their service.
Steep Learning Curve: Some users have reported that the software has a steep learning curve and is difficult to understand for first-time users.
Syncing Issues: Several users have experienced issues with syncing the software, and some have found it complex to understand.
Not User-Friendly Mobile App: The mobile app is not user-friendly, and a few customers mentioned that it does not offer the same functionality as the desktop version.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
April 20, 2023
oh, goody! finally a fun way to reward employees!
We use it as a rewards platform when recognizing employees. We distribute rewards on a quarterly basis - and it's so wonderfully easy! Our employees always have fun picking out their gifts.
- provides direct links to send to employees
- only charges once employee picks something out
- provides a wide array of gift options (truly, something for everyone)
- Ability to bulk-send without buying premium version
- Providing wide array of gift options
- Creating personalization around rewarding employees
- Not charging until employee chooses gift
- Increases employee morale
- Increases employee recognition/participation in survey