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Google Ads

Google Ads
Formerly AdWords

Overview

What is Google Ads?

Google Ads (formerly AdWords) is Google's pay-per-click online advertising program. With Google Ads users set their budget and choose where their ads appear in search listings, and on partner websites. Google Ads uses cost-per-click (CPC) bidding.

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Recent Reviews

Ad Management with Google Ads

10 out of 10
January 23, 2023
Google Ads is a very platform to manage paid advertising that is sought to be shared within the Google search engine as well as the allies …
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Best Ads Campaign Tool.

9 out of 10
October 12, 2022
We use Google Ads to reach prospects with very high intent. We have been using this for more than five years now, and it has always worked …
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Google Ads = ROAS

8 out of 10
May 17, 2022
Incentivized
We use Google Ads to support priority campaigns to drive traffic to certain areas of our site, specific products, etc. The platform offers …
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Worst customer service ever!

1 out of 10
May 04, 2022
I use it to advertise my services. The problem is that my ad was suspended and it is impossible to get in touch with a human to figure out …
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SAVE YOUR MONEY THEY ARE A SCAM

1 out of 10
March 17, 2022
SAVE YOUR MONEY!!!!!!!!! THEY ARE THIEVES. FIRST THEY OVERCHARGE FOR PPC ADS, THEN THEY WILL SUSPEND YOUR ACCOUNT FOR NO REASON AND WHEN …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Google Ads?

Google Ads (formerly AdWords) is Google's pay-per-click online advertising program. With Google Ads users set their budget and choose where their ads appear in search listings, and on partner websites. Google Ads uses cost-per-click (CPC) bidding.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

5 Minutes Guide: How to Setup Google Ads Account [2021]

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How to create Google Ads Tracking Template URL with example? Campaign URL Option in Google Ads 2021

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Upload to AdWords (Demo)

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Google Analytics tutorial for Beginners

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Google Web Designer for Google Ads Demo

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Quick Start Guide To Google Ads For Beginners: Create Your First Campaign In 20 Minutes

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Product Details

What is Google Ads?

Google Ads (formerly AdWords) is Google's pay-per-click online advertising program. With Google Ads users set their budget and choose where their ads appear. There's no minimum spending commitment, and the program can be paused or stopped at anytime. With Google Ads the user reaches people as they search for words or phrases as they browse websites. Ads can appear in Google search listings and on partner websites. Remarketing and retargeting techniques can be applied to increase return traffic and make sales. With cost-per-click (CPC) bidding, Google Ads charges users when visitors click on ads.

Google Ads Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Ads (formerly AdWords) is Google's pay-per-click online advertising program. With Google Ads users set their budget and choose where their ads appear in search listings, and on partner websites. Google Ads uses cost-per-click (CPC) bidding.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Google Ads are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1286)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
May 17, 2022

Google Ads = ROAS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Google Ads to support priority campaigns to drive traffic to certain areas of our site, specific products, etc. The platform offers the potential to reach new users, retarget existing ones, and overall drive sales that we otherwise could have or would have missed out on. The best part of the platform is the ROAS, as clicks are usually pretty cheap for very good returns
  • Reaching new customers
  • Easy to use platform
  • Good ROAS
  • You can only have one draft campaign at a time
  • Certain functions are hard to find (setting monthly budget)
  • The recommendations can be better, ie keyword suggestions are not always relevant
Google Ads are great for companies looking to drive traffic, sales, etc that have the budget to bid on certain keywords. The platform can give small to medium size companies a chance against larger ones. One scenario where Ads may not work is for smaller businesses who don't have the budget to bid on certain keywords because the CPC is too expensive.
  • Easy to use platform
  • Powerful & specific targeting
  • Reporting
  • Good ROAS
  • Traffic increases
  • Lifetime Value
Google Ads can be more useful than LinkedIn & Facebook Ads because it is reaching a larger pool of users. Both platforms have even better/more targeting options, but they limit the amount of reach you will receive. Google Ads catches users at the top of the sales funnel.
LinkedIn Marketing Solutions, Meta for Business (formerly Facebook for Business), Moz Pro, SpyFu, Semrush
2
Two people total use Google Ads within our company. I oversee several geographies, and am part of our ecommerce team. I represent the website, marketing, ecommerce, and several other teams.
2
The skills required can be achieved via Google certification + experience. There are some things that need to be learned firsthand
  • ROAS
  • Reach
  • Revenue generation
  • Adding prices to ads
  • Increasing revenue for low traffic sites
  • Driving traffic to new products
Google Ads has been a relatively inexpensive platform with good results for us
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Google Ads to drive more traffic to our website. Our marketing department mainly uses Google ads but the analytics team uses it for reference. It addresses our problem of growing our user-base and increasing traffic to the website.
  • Google Ads does SEO very well.
  • The user interface is pretty simple and easy to figure out
  • Has great reach.
  • Can be pretty expensive for smaller firms
  • Dashboard views sometimes have issues
  • We had some issues with customer service
It is very well suited towards B2C products where the target audiences are already expressing a good amount of interest in a specific product. However, it seems to be less effective for increasing the visibility of a new or lesser known companies. Also since, it could be pretty expensive for companies with lower budget that have to compete with large corporations.
  • Easy to use
  • Keyword tools
  • Dashboard view
  • Increased traffic to website
  • More insight into target audience
Facebook can be less expensive but everyone uses Google, so you have to run ads on Google. Other search engines also have similar features. The traffic on Google is significantly higher than its competition. Facebook ads can be an alternative but it doesn't quite work like a search engine marketing tool.
3
Three people in my organization use Google Ads. Two of them are in the marketing department and use Google Ads for running ad campaigns for our products. One of them is in the analytics department and uses the data generated from running the ads to optimize future ad campaigns.
1
You will need someone who is knowledgeable about marketing to support Google Ads. They will also need to be comfortable with technology and is able to learn and adapt to new technology quickly.
  • Marketing campaigns
  • Ad optimization
  • Marketing analytics
I think Google Ads is good for getting your company out there and becoming more visible to potential customers in general. However, for specific product launches, social media advertising might be a better fit. Also, our user base is younger so social media is a better channel for our target audience.
John Kobel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a digital ad agency focusing on the New Car Dealership market. We manage the Google Ads accounts for approximately 175 clients. Clients submit their budgets and objectives to us and we set up, manage and maintain their Google Ads accounts to maximize their ROI on their ad spend in Google Ads. We manage Text Ads, Display Ads and Video ads for these Auto Dealership clients.
  • Allows for accurate budget spend on Pay per click advertising
  • Allows for easy management of client's accounts
  • Allows for targeted advertising in the digital space by focusing on Geography, Demographics, in market buyers and other types of parameters depending on the objectives of the advertising campaigns
  • Unfortunately, customer support has fallen by the wayside since Google has gone public. It is now outsourced to a foreign country where command of English is an issue as well as limited understanding of the Google Ads platform.
  • The platform was upgraded recently and now performs slower than it used to. This may not be an issue if you don't manage your account often, but larger accounts with higher budgets will spend more time on the platform performing the same tasks.
  • The Help Files need better organization and updating. A lot of the Help files are still showing how to operate in the old platform and need updating. The Help files also have a tendency to be too broad and not focused on one task or section of Google Ads. Finding answers to your questions can take a bit of time.
If you are going to do Search Advertising to promote your website, Google is the 600 pound gorilla in the room. If you don't spend money on Google for Search, you will not get the results you want. If you manage your account properly you can get a very good ROI. Results are easy to track and corrections can be made to your account based on the data Google Ads provides. Where Google is struggling is display advertising. Although Google has 90% of the internet covered, the platform does not make it as easy as other platforms to get your display ads in the right place at the right time. Lastly, everything Google tells you as guidelines must be taken with a grain of salt. They often toot their own horn but are not always looking out for your best interests. Ever since they went public, their focus is Return on Investor Dollars and not Return on Your Ad Dollars.
  • Using Google Ads has helped increase leads, sales, market share and profits for the clients we manage accounts for
  • Google Ads allows for very accurate tracking of Ad dollar ad spend in the search universe
  • Tracking leads and conversions, which in turn help us calculate ROI is very easy within the Google Ads platform
Google Ads is THE platform in the Search Advertising realm. They dominate market share and audience compared to any other platform. Although Bing can perform well, they just don't have the dominance in the marketplace that Google commands. If you want to capture Search Advertising Leads and Sales, you must be in Google and Google Ads is the only way to get your search ads in Google.
10
Sales and Digital Advertising - Google Ads is used in our organization by our sales team to research for sales presentations for potential new clients. Once a client is onboard, our Digital Advertising used Google Ads to manage the client's search ad spend to maximize the client's ROI and bring in more lead and more sales.
6
Everyone in our Paid Search Department handles and supports Google Ads. Everyone on the team is Google Ads Certified so they have a thorough understanding of what Google Ads can and cannot do for a client. Client facing Account Executives need to generate report for clients, the Paid Search team is responsible for setting up and producing the reports for clients.
  • Manage Client's Search Ad Spend Budgets in Google
  • Manage Client's Display and Video Ad Spend Budgets in Google
  • Generate Reporting to determine ROI on Digital Advertising Ad spend
Joanne Minculescu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Adwords for our shop, and it has been a wealth of knowledge. We use it for remarketing which is the biggest earner from both social and search paid marketing strategies. Now our brand is more than known in our niche space
  • remarketing
  • search campaigns
  • budgetting
  • click fraud
  • multiple clicks
  • similar keywords
Is very well suited in the buying process when you have excellent products or where you have the lowest price on the market. It is equally good for remarketing and social selling
  • we increased our sales by 50% in the first 3 months, with a small budget
  • our marketing budget doubled
  • we achieved a bigger reach
In my country, Bing is not being used by anybody, and our small budget in Bing stayed untouched for more than a month. Google being the only search engine used, everybody uses it for any type of search
1
Sales and Marketing managers
1
  • Marketing
  • remarketing
  • price per client acquisition
  • to reach a greater audience
  • to come with greater products based on specific market searches
  • see trends in seasons
  • improve prices and quatations
  • better trend understanding
  • product availability in certain months
It is the most influential and best suited ad revenue generating software, if used very carefully and with a budget more than any social network
Rob Gillan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Google AdWords to help steer related web searches to our website. This allows us to make sure that prospective clients who are searching for related terms, or even for our brand name, see us at the top of their search results and are more likely to follow that link to our website. We also use it to track lead form conversions so that we can tell what percentage of our lead form submissions are a result of Google AdWords click-throughs.
  • Ad Groups - This allows us a to get more granular with our data. In a single campaign we can add as many ad groups as we like which allows us to keep tightly-knit groupings of keywords. This helps facilitate a much easier understanding of which keywords are popular, unpopular, and which ads are not working with popular keywords.
  • Negative Keywords - The most effective way to reduce spending, in my opinion, is through proper use of negative keywords. Identifying keywords that are popular in the context of other terms you are bidding for, but that don't make any sense for your campaign, is crucial for filtering out searches and potential paid clicks that bear no relevance to your offerings.
  • Regional Targeting - An operation that has product offerings that vary by location can benefit greatly from the geo-targeted campaign settings AdWords offers. This way, our ads are only part of the bidding process in the regions that they should be. Regional targeting helps us to reduce our overall spend as well as providing a better, more relevant experience to the end-user.
  • AdWords is, admittedly, an intimidating beast at first glance. Though most marketers will not be scared away by it, the overall user experience would greatly benefit from an overhaul of the help system and simpler explanations for each tab on the site.
  • If you have multiple campaigns with multiple ad groups in each campaign then the actual maintenance of your account can become cumbersome quite quickly. Anyone who has ever started out with an ad group filled with too many keywords knows the pain in extracting related keywords and copying them to their own new ad groups. Google could improve the account maintenance experience by providing easier tools for marketers to move around keywords and ad copy. For example, when a marketer is dealing with A/B split testing in ad groups -- where is the option to copy both ads to a new ad group without rekeying at least one? This creates tedious work and could be as simple as dragging and dropping keywords from one ad group into another.
  • Google's notification center tends to aggressively suggest keyword additions. While some of these may make sense, their pitch of 'getting your ad in front of more people' sounds too good to be true and sometimes is. As savvy AdWords marketers we know that negative keywords help us stay out of the bidding process when it doesn't make sense for us. Including every keyword that the Google algorithms suggest can lead to an increased spend with no positive impact on your investment and requires a healthy dose of skepticism.
There is no doubt that AdWords has provided marketers with a powerful tool. The caveat to wielding such a powerful marketing tool is that it can become a money pit without proper education on the finer points of PPC marketing. Knowing when to bid, how to stay organized, and how to interpret the data is key to making AdWords work for you.

I haven't yet found a scenario where I wouldn't employ AdWords if the business had a budget for it. Used properly, Google AdWords can benefit everyone from small businesses to international companies.

The obvious question to ask when evaluating a tool like AdWords is: "Are people searching online for products or services like mine?" If the answer is yes (and you've got a web presence) then you may want to consider reading up on AdWords strategies.
  • Increased traffic to our website
  • Responsible for approximately 45% of total lead form submissions
  • Creates brand awareness by giving our ads visibility on searches that don't result in clicks; and no click means no cost to the business
1
Marketing and Sales. AdWords is a tool used in our institution solely for the purpose of driving leads. Our account is managed by one individual in the organization and is checked on a daily basis.
1
Supporting AdWords requires marketers who aren't afraid to take some time to learn a new skill. Pay-per-click advertising is a new paradigm that requires learning about the bidding process, how your budgets will work, and there is also some new language that requires digestion. Once past the initial learning curve, however, AdWords quickly becomes easy to see. The "big picture" forms after a minimal amount of use and marketers are then able to bring up very useful information with only a few mouse clicks.
  • Driving leads
  • It really is all about driving leads.
It's simple - AdWords helps drive leads to our website in a manner that we can measure and assign a cost to. For the comparably low investment, we are seeing returns that make the decision a no-brainer. AdWords, when used effectively, works.
  • Implemented in-house
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