Google App Engine Reviews

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166 Ratings
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Score 8.1 out of 100

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Reviews (1-14 of 14)

Tristan Dobbs profile photo
Score 10 out of 10
Vetted Review
Reseller
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Support

7
Support could be better. There is so much self-help and documentation available for Google App Engine that it is easy to find answers, but if something is a real issue, it can be a hassle to work through support to get to the right person. Make sure to set up StackDriver!
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Jonah Dempcy profile photo
Score 10 out of 10
Vetted Review
Verified User
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Support

8
Documentation is excellent and it is also possible to engage with the Google App Engine team if you are chosen by them, but I dock two points because if you are not chosen as a "test case" then they may be difficult to get ahold of, and because the documentation continues to change.
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Darshan YS profile photo
Score 5 out of 10
Vetted Review
Verified User
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Support

9
The customer support for the search engine has been one of the major plus points in the service. The team has been very responsive in helping us solve any issues. I like the options available for us to choose the level of support. It is very convenient for smaller companies to have the flexibility to opt for different levels of service.
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Stephen Groat profile photo
Score 8 out of 10
Vetted Review
Verified User
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Support

8
Google App Engine (GAE) and Google in general seem to have very strong customer support. One of the most critical elements in my customer support experiences have been reliability of updates during an incident. Google has been consistently strong in giving updates while an issue was occuring, with specific technical status to relay back to the team, along with potential timelines.
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No photo available
Score 9 out of 10
Vetted Review
Verified User
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Support

9
Good amount of documentation available for Google App Engine and in general there is large developer community around Google App Engine and other products it interacts with. Lastly, Google support is great in general. No issues so far with them.
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Score 7 out of 10
Vetted Review
Verified User
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Support

5
It's very difficult and expensive to get support from a real person. Often engineers don't want to acknowledge that something is wrong on their side, one particular instance, there was a network error in the US East Region and customer support failed to acknowledge it until a tweetstorm got their attention.
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August 19, 2019

App Engine!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
I haven't had to use their support line as there is a forum with helpful people answering all your questions. Check stackoverflow or google groups for google app engine.
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Score 4 out of 10
Vetted Review
Verified User
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Support

7
I have never had the opportunity to interact with the customer support team on the the Google App Engine. It is therefore difficult for me to give a accurate rating. The sales team did a good job and any interactions I had with them were pleasant and to the point.
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Feature Scorecard Summary

Ease of building user interfaces (15)
8.3
Scalability (28)
8.9
Platform management overhead (28)
8.1
Workflow engine capability (21)
7.4
Platform access control (27)
7.9
Services-enabled integration (25)
7.9
Development environment creation (25)
8.7
Development environment replication (24)
8.6
Issue monitoring and notification (25)
8.4
Issue recovery (24)
8.2
Upgrades and platform fixes (25)
8.5

About Google App Engine

Google App Engine is Google Cloud's platform-as-a-service offering. It features pay-per-use pricing and support for a broad array of programming languages.

Key Features

Popular Languages
Build applications in Node.js, Java, Ruby, C#, Go, Python, or PHP—or bring a custom language runtime

Open & Flexible
Custom runtimes allows developers to bring any library and framework to App Engine by supplying a Docker container

Fully Managed
A fully managed environment lets developers focus on code while App Engine manages infrastructure concerns

Monitoring, Logging & Diagnostics
Google Stackdriver provides application diagnostics to debug and monitor the health and performance of apps

Application Versioning
Host different versions of applications, create development, test, staging, and production environments

Traffic Splitting
Route incoming requests to different app versions, A/B test, and do incremental feature rollouts

Application Security
Help safeguard applications by defining access rules with App Engine firewall and leverage managed SSL/TLS certificates* by default on a custom domain at no additional cost

Services Ecosystem
Tap a growing ecosystem of GCP services from applications including a suite of cloud developer tools

Google App Engine Integrations

Google App Engine Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Google App Engine Technical Details

Operating Systems: Unspecified
Mobile Application:No