Google Authenticator

Google Authenticator

Top Rated
About TrustRadius Scoring
Score 8.6 out of 100
Top Rated
Google Authenticator

Overview

Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

7 videos

User Review: Google Authenticator Serves as an Extra Safety Precaution for Digital Communications
User Review: Google Authenticator Serves as an Extra Safety Precaution for Digital Communications
01:12
Google Authenticator Creates a Time Saving Process in Business Use: User Review
Google Authenticator Creates a Time Saving Process in Business Use: User Review
03:55
User Review: Google Authentication Provides Added Security While Keeping It's Management Simple
User Review: Google Authentication Provides Added Security While Keeping It's Management Simple
01:59

Pricing

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N/A
Unavailable

What is Google Authenticator?

Google Authenticator is a mobile authentication app.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Google Authenticator?

Google Authenticator is a mobile authentication app.

Google Authenticator Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Authenticator is a mobile authentication app.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Google Authenticator are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews

(1-25 of 41)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
There are a few things to keep in mind when using Google Authenticator. Second, it's imperative that everything be kept as simple as possible. Many customers don't understand why they're putting up MFA, therefore adding further difficulty to their daily routines is always a difficult task. Simple things make life a whole lot simpler.
Score 10 out of 10
Vetted Review
Reseller
Review Source
Being under the google umbrella gives a level of reassurance to our users. It seems to be cleaner and easier to use for our users. Being able to use a product from an already known vendor helps onboard new users to the software. It is clean and easy to use, all of the users like it.
Score 8 out of 10
Vetted Review
Verified User
Review Source
First, Google Authenticator meets the security requirements which should be considered "table stakes". Second, simplicity is critical. Many users don' understand why they are setting up MFA (or they just don't care), and so adding additional complications to their day-to-day is always challenging. When it is simple, it makes life a lot easier. Finally, trust (due to the brand name recognition, primarily) removes any notion of "what is this?" that the user may have from being required to install something on their personal device for work purposes.
Dustin Hovey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Google Authenticator does one thing, and one thing well - it authenticates you are the account owner for the online account you are logging into. There are other alternatives out there such as DUO, and LastPass authenticator but Google Authenticator works for some of the most important apps in business - Google apps.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Setup was easier and transferring between accounts is simpler in Google Authenticator when compared against Symantec VIP. The other features kind of are the same where both provide keys in offline mode and work seamlessly. Keys are refreshed every 30 seconds in both the providers with long keys which make them secure.
Pretty Varughese | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Duo / Cisco Secure Access and by Duo
We were using Duo before in our environment for two-factor environment. But when it comes to availability we were always facing issues such as time-sync & app integration. After using Google Authenticator it resolved our synchronization issues as well as the third-party tool integration issues.
Basant Gupta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Duo / Cisco Secure Access and by Duo
I used Cisco Secure Access Duo in my organization but I was not happy with [the] services. It creates lots of problems so I switched to google authenticator and it is really good. I am very happy with this software. No need to search [for] another option.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Duo / Cisco Secure Access and by Duo
We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Google authenticator can only run on mobile devices, which makes for a more secure authentication flow.
1Password's desktop multi-factor authentication is easier to use, but it's the same device so is a weaker form of multi-factor authentication and thus less secure.
Christopher Sawyer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Authenticator is a nice alternative that you can use in a password-less way. It does this by sending a notification to your phone where you then press the accept button. It does not seem to be supported by as many apps as Google Authenticator though and doesn't work as consistently.
Arcoma L. Lambert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Google Authenticator is awesome. We used LastPass in the past. In general, I don't like password saving or authenticating services because it feels like a vault that I am putting all my trust in. With Google, they have made it so easy and secure, I feel confident. I have stopped possible breaches before they got any information.
Matt Hoffman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Google Authenticator is only really competing against SMS two-factor. Instead of getting a text from random phone numbers all the time, you go to one app/ website to get access to any account.

In addition, we can allow our members to share the same Google account (with a master password changed frequently) and allow them access to any account login they need.
Mochammad Zachri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using our WhatsApp Business Account to send OTP to our users, but we can't control our users for having a WhatsApp Account. And WhatsApp API is not free too and so complicated to implement. Google Authenticator is a good alternative and cost-free to our users for getting OTP codes.
Score 9 out of 10
Vetted Review
Verified User
Review Source
LastPass is the most similar to Authenticator that we're currently using, but I honestly wouldn't say they are all that similar. Authenticator is another step up, security-wise, from password managers as far as internet safety goes.
Score 7 out of 10
Vetted Review
Verified User
Review Source
I tried a few other apps and decided to personally go with Authy, but I usually recommend Google Authenticator for most people who just want something simple and easy to use.

I also tried Microsoft Authenticator (not available in the list above), but it didn't work as well as Google Authenticator or Authy.
Stacey Medina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Google Authenticator is a great alternative to FortiAuthenticator for our vendors to have us use to login securely to their secure portals and FTP sites. Google Authenticator does not require a setup by the Admin in order to use it. Google Authenticator does not require special permissions on iPhones or Android phones.