Google Authenticator

Google Authenticator

Top Rated
About TrustRadius Scoring
Score 8.6 out of 100
Top Rated
Google Authenticator

Overview

Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

7 videos

User Review: Google Authenticator Serves as an Extra Safety Precaution for Digital Communications
User Review: Google Authenticator Serves as an Extra Safety Precaution for Digital Communications
01:12
Google Authenticator Creates a Time Saving Process in Business Use: User Review
Google Authenticator Creates a Time Saving Process in Business Use: User Review
03:55
User Review: Google Authentication Provides Added Security While Keeping It's Management Simple
User Review: Google Authentication Provides Added Security While Keeping It's Management Simple
01:59

Pricing

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What is Google Authenticator?

Google Authenticator is a mobile authentication app.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Google Authenticator?

Google Authenticator is a mobile authentication app.

Google Authenticator Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Authenticator is a mobile authentication app.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Google Authenticator are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews

(1-25 of 46)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The UI is simple and straightforward to use.
  • Mobile software that is simple to use and trustworthy.
  • Trusted to be up to date with the newest security procedures, it is regarded as a reliable source.
  • Multi-device support would be a welcome addition.
  • Improved renaming and organization options for code/accounts is a plus.
  • Expanded platform support.
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Easy to Use
  • Best UI
  • Easy to add new accounts
  • Does not seem as popular as other solutions like microsoft authenticator
  • App has a lot of updates
  • Interface could be filled up more
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use - users find it simple and intuitive to use.
  • Lightweight - it's not a bulky app.
  • Secure - it's trusted to stay up to date using the latest security protocols, etc.
  • The UI could be prettied up a little - adding logos/icons to match the services.
  • More flexibility to rename and reorganize the codes/accounts would be beneficial.
  • "Favoriting" certain codes would make access easier - perhaps via 3D touch, say.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy to set up and transfer when switching between smartphones since it is linked to your Google account.
  • Generates a random access key every few seconds which makes it safe and reliable.
  • Very quick in validating and authenticating the key.
  • Since the key updates every few seconds, we will have to wait for a new key to generate when the timer is almost running out for the current one.
Gregory Palenschat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It gives you an extra layer of protection beyond a password.
  • I love that it is an app on my phone so it is easily accessible from anywhere.
  • It keeps all of my codes in one place.
  • It runs on only a few platforms, specifically Android, iOS, and Blackberry and in my opinion it needs to be available on every platform that is out there.
  • SA drawback I have noticed is that if you swap phones you have to blitz the entire app and go back and sync up all the accounts again which can be very frustrating for new users.
  • It can also be risky ( for some ) having all all your data centralized in one place.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Offers increased security
  • Verifies authenticity of user
  • Gives as sense of peace and security to its users
  • Helps companies verify users
  • Doesn't always work with every application (not sure why)
  • I'm not sure where else it needs to improve
Vinit Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Multi Factor Authentication
  • Easy to Configure via QR Code
  • The Session timeout after code generate is good for security measures
  • We can add multiple accounts with a single application
  • We face sync issues sometimes
  • Browser plugin crash most of the times
rahul Verma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Time based code generated. You will get new unique code after 30 sec.
  • You can configure through QR code.
  • You can easily to take backup.
  • You can combine lots of codes in one application and use it.
  • Very easy to use.
  • Connect with third party applications.
  • Very secure.
  • Sometimes face code sync issue because this is connected with Google clock.
  • Many times takes time to open.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Free.
  • Easy to use with most two-factor authentication options.
  • Compatible with most mobile devices.
  • Several issues with clients losing their keys due to lack of auto-backup.
  • Lack of central management.
  • Cannot do push notifications for non-Google sites.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • This application makes life easy because you need only one app for all the two-factor authentication requirements.
  • It is extremely lightweight and needs no internet. This really helps when mobile runs out of network coverage due to some blind spots at office premises.
  • You can manage multiple accounts with a single application. Adding this account is quite intuitive and easy. QR scan is also a great plus in this aspect.
  • It does not have any option of cloud syncing. So, if you have multiple smart phones, you will have to setup same things on each smart phone. This is painful.
  • There is no additional security for Google Authenticator like biometric[s] or [a] passcode. So, it makes the job of malware easy as the application is open. This is more serious for Android users.
  • It adds trouble when you lose your device. The only way is to have your backup codes handy. Because of this reason, I stopped using it.