Google Authenticator

Google Authenticator

Top Rated
About TrustRadius Scoring
Score 8.6 out of 100
Top Rated
Google Authenticator

Overview

Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

7 videos

User Review: Google Authenticator Serves as an Extra Safety Precaution for Digital Communications
User Review: Google Authenticator Serves as an Extra Safety Precaution for Digital Communications
01:12
Google Authenticator Creates a Time Saving Process in Business Use: User Review
Google Authenticator Creates a Time Saving Process in Business Use: User Review
03:55
User Review: Google Authentication Provides Added Security While Keeping It's Management Simple
User Review: Google Authentication Provides Added Security While Keeping It's Management Simple
01:59

Pricing

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N/A
Unavailable

What is Google Authenticator?

Google Authenticator is a mobile authentication app.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Google Authenticator?

Google Authenticator is a mobile authentication app.

Google Authenticator Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Authenticator is a mobile authentication app.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of Google Authenticator are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews

(1-8 of 8)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Ease of use from the user perspective. There is a very small learning curve involved from the deployment perspective. However, none is required from the user perspective. It's auto integration with other Google products like Gsuite not only provided our team the ability to deploy in a matter of hours but also brought down the operation cost of the product. The application is also backed by google ISO security standards which are necessary for ISO security compliant companies.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Google Support isn't great for anything really. Luckily for me, I haven't really had to reach out to support for anything for Google Authenticator. It's just worked with no issues. I've never actually talked to anyone that's had issues with it, so at least you know it's reliable and you will be fine.
Score 10 out of 10
Vetted Review
Verified User
Review Source
As with all the apps and services under the Google Suite of tools support has been excellent and quick to respond to our needs. It's also widely supported by most IT firms which makes it easy to get help when needed.
Christopher Fritz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I actually haven't used support for Google Authenticator as it just has been working. It is a very smooth piece of tool and there are no hiccups. So my rating is based on other Google Applications where there is room for improvement in terms of support. A lot is outsourced is my feeling and it is hard to get into the support that can actually help you. However, it's not needed a lot and it usually gets fixed.