Overview
What is Google Business Messages?
Business Messages is a rich, asynchronous messaging service that enables users to engage with brands from a variety of entry points, including Google Search, Maps, Ads, and the brand's own channels.
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Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
Product Demos
How Business Messages Works
YouTube
Business Messages Features and Uses
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How To Set Business Messages Merchants Up For Success
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Getting a Brand Started With Business Messages
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Creating Ongoing Success With Business Messages
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Partner Resources for Business Messages
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Product Details
- About
- Tech Details
What is Google Business Messages?
Business Messages is a rich, asynchronous messaging service that enables users to engage with brands from a variety of entry points, including Google Search, Maps, Ads, and the brand's own channels.
The solution lets customers start up a meaningful conversation across Google Search, Maps, the Shopping tab, and that provides a business its own channel, whether on desktop or mobile.
The solution is designed to help move customers from discovery to purchase within a secure dialog that is personalized to their needs. The solution also tracks success at every step of the way with key performance metrics. The solution gives businesses a 30-day window to follow up with enquiries, where the business can convert abandoned baskets, encourage repeat purchases and build longer term relationships.
Some features include:
- An automated welcome message to start conversations.
- A Quick Reply button with suggested replies and actions.
- Visual features that include Rich Cards, Rich Text, and Carousels.
- Login with oAuth, and immediate checkout with payment integration.
Google Business Messages Video
Google Business Messages Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |