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Google Business Profile

Google Business Profile
Formerly Google My Business

Overview

What is Google Business Profile?

Google Business Profile (formerly Google My Business) is a free tool that allows users to promote a Business Profile and business website on Google Search and Maps. With an account, users can see and connect with customers, post updates to…

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Recent Reviews

Satisfied User

10 out of 10
May 03, 2022
Incentivized
We use Google Business profile to update people with our hours, and make sure all our locations are well posted. We also solicit many …
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Get noticed online

10 out of 10
July 13, 2021
Incentivized
We use Google My Business to show up online when people search about us. Because our brand name is also a term that people are searching …
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Google My Business

9 out of 10
June 08, 2021
Incentivized
Google my business is being used in order to give us a listing online for people searching for our business. It is especially important …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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N/A
Unavailable

What is Google Business Profile?

Google Business Profile (formerly Google My Business) is a free tool that allows users to promote a Business Profile and business website on Google Search and Maps. With an account, users can see and connect with customers, post updates to the Business Profile, and see how customers are interacting…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Grade.us allows businesses to generate, monitor, and market online reviews to increase the companies visibility in search, create and showcase social proof to build their reputation, and collect feedback to improve their customer experience. Create a Review Funnel Landing Page The review funnel…

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Product Demos

Google Business View Product Demo - WalkThru360 Chicago

YouTube
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Product Details

What is Google Business Profile?

Google Business Profile Video

Local marketing software provides location-based digital marketing solutions to help users interact with their local audience and potential online customers. Google Business Profile is one of the local marketing tools mentioned in this video which goes over some of the best local marketing tools out there.

Google Business Profile Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(84)

Attribute Ratings

Reviews

(1-25 of 46)
Companies can't remove reviews or game the system. Here's why
SHASHANK MASRAM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is very appropriate in marketing especially for listing it, it is free to use, easy to use, has analytics inside the app or the website, it's easy to predict the area of service for our product, we can contact the customer who messages us or have a chat with us, give importance to rating system I didn't catch any less appropriate as it is free to use and user friendly it will always be appropriative and more improving.
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It's another simple way to increase your presence online and generate organic traffic and social proof on the internet. It integrates well with Google Workspace and you can have multiple people manage Google My Business. A simple way to increase brand exposure both globally and locally for your company by sharing content, special offers, and updates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is honestly essential for your business in order to meet customer needs if you have a physical location or establishment for your business or organization. Google My Business will let you manage what individuals see when they search for your business on google, especially Google Maps if they are looking for directions. They can easily call you directly from this page too, and you are easily able to track that information for insights purposes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The great advantage of Google My Business is that any business that complies with the privacy and authentication policy requirements can access all the functionality tools that help promote the business website through the referral system, exchange of opinions with other users and search engine optimization (SEO).
Jessica Alvarez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would definitely recommend this Google service to any colleague or company that is considering implementing it in their workplace. Google My Business is the best option to consider if a company needs to have a better positioning on the internet, since it offers a business file that can have complete information about the company, services it offers, exact location and also works in conjunction with the service of Google Maps, to facilitate the arrival of all customers. Google My Business allows you to control all the positioning of the business file, you can respond to all kinds of customer reviews that your company has had and you can highlight all the company's services.

Currently, the only problem is that direct messages cannot be regulated and this causes spam to occur in the mailbox, however, I do not consider this to be a serious problem. Google My Business has very good features to improve the positioning of a company and get more customers to reach the exact location.
Ramakant Rout | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google My Business helps you with digital marketing assets along with direct communication with customers. Here are some good points to know why it's worthy:
  • Accurate Map Location
  • Collecting Reviews
  • Direct call from the customers
  • Helpful for SEO
  • Digital Marketing Asset
  • Direct Website Promotion
  • Adding a lot more information about your business
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google My Business is well suited in situations where buyer needs to communicate directly with seller, or needs to find more information about their business with questions on a surface level, etc. Google My Business is less appropriate in situations where private information is being given, or anything in that area is involved.
Luke Hall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's great for boosting local search, collecting reviews, and increasing business.

It shouldn't be used without a website setup, as lots of people click through to the website and then enquire through there rather than Google My Business itself.
Jez John | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you are serious about online marketing, have products or services to sell and an actual premises Google My Business is essential.
It also houses customer reviews and provides a star rating which with the addition of some html (schema) on your web page displays your star rating in the Google search results.
If you are purely online and do not encourage visitors such as to a warehouse it is not as useful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Every business needs to have a properly set up and optimized Google My Business account in this day and age. If not, that business is not relevant. In fact, GMB has so much credibility that it can be a huge turnoff if some businesses don't have an account and can be bad for their perception. It's appropriate for every business, no matter if it's an online business or a brick-and-mortar. The basic tools are free and GMB provides businesses with so much more leverage to be indexed and found in local search queries.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for any business. It provides you with a platform to create an online presence for your business, and you can share important updates and information with the customers. Basic services are free to use; hence, it is one of the best tools to make your business get noticed.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Google My Business is really necessary for physical business as their clients could know about their location on Google Maps. Moreover, it's really useful for an SEO strategy to rank your website on the first pages with a good Google My Business well set up and organised.
Dustin Day | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google My Business is a must if you want to have a listing on Google and keep your Google assets updated as a local business. Being able to easily add photos and videos to my Google My Business listing is a nice feature. Their suggestions on how to update your account are also handy to keep your listing current.
Newaz Chowdhury | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google My Business is well suited for small/medium-sized businesses with physical locations. especially if you have multiple locations. It helps people find your business. Also, there's a reputation aspect to it such as the ratings. A good Google My Business page will increase the change of people calling your business and use your services.
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