Google Business Profile

Formerly Google My Business

updated business hours

reviews

photos

I'm extremely happy with all features

Digital marketing

Presence in google maps listing

It's free to use

Analytics

Analytics

Maps listing

Customer service

It is very easy to use and does not take long to set up.

It is a free tool.

Generates clicks to your website and calls.

Could have more customization and ability to provide more information beyond hours, phone number, etc.

Google My Business is free so this is a huge positive.

Without any effort, it displays all of the important information to everyone right away.

It is easy to customize and edit.

The reviews function is great but you do not have much control over what gets posted and it can be incorrect or competitors can post about you.

More customization options for the fields that are displayed in the listing.

Shows analytics each month

Easy to access and edit and make customizations

Software is intuitive and easy to use

I wish you could be able to edit and add more information other than what is there

Be able to determine or see what pages your listing is on

Drive more traffic and calls, maybe paid version

Google My Business helps us generate traffic

It generates awareness for our website

Helps readers learn about our organization

Shows up in search engines so we can be visible to individuals who are searching for us

It could be more customizable.

It could provide more information for the user.

The interface is definitely easy to use.

customer support could be improved a bit

I like that it is linked with Google Maps, though this is a benefit from the user perspective because it makes locating the businesses easily.

A great strength is that it is free to sign up for and create a listing.

Allows you to set hours, have a call button, website link, etc.

Sometimes when they make updates I do not see the option to update within the software.

Customer support is almost nonexistent.

Some spam comes through because of the listing.

It helps generate traffic to your website.

Gets you exposure within Google

Easy to set up and use/edit

I wish it had more functionality or custom details that you could input into the interface.

No customization options

Hard to choose when it shows up

Integrates well with Google Workspace

Ability to build a simple website

Share content - text, images, video

Promote events with simple CTA

Increase brand exposure and generate organic traffic

Simple and intuitive to us

Allows to collect Review in a simple way

The organization of content that is uploaded on to Google My Business could be improved.

More templates and customization for the website builder.

The pricing is great because it is free!

It generates traffic to our website.

Easy to use and set up and does not take a lot of time. Also easy to edit should you need to make changes.

There could be some better learning materials and training out there.

Constant upgrading requires going back and editing the listing constantly.

Helps keep visitors/customers up to date with holiday hours or just contact information.

Provides detailed and regular insights and analytics in easy to read reports.

Allows for the display of media including photos, products, and even the creation of a website.

It is very geared towards businesses, obviously, but as a nonprofit, other types of establishments being represented here would be helpful.

I wish we were able to remove photos uploaded by "customers".

Because it is a tool implemented by Google, you get the great benefit of appearing in the Google search engine, Google Maps and Google+, all favoring the inclusion of the business in one of the most popular websites in the internet world, with the advantage of accessing from any device.

Google My Business has a review system in which other users can rate any business, which is previously registered on its platform, in a descriptive review through a star rating system.

The Google My Business API allows the business owner to keep up to date with reviews about their business, and to interact with customers within the platform.

To register on the Google My Business platform, a series of steps must be followed, including the verification of the data provided by the business, which generates credibility and trust to users who visit the profile.

It is a social network or free tool provided by Google in order to help all companies and businesses to include and manage their figure on the web to extend their customer reach.

It offers the user to include information about their business, allowing to write reviews about the company, photos related to the business premises, working hours, location and contact details.

Google My Business offers the user business owner access to statistics of visits, search locations and clicks to the profile, to improve search engine optimization (SEO).

You can choose to customize each business profile even if you do not have a website.

Although the objective of Google My Business is to promote the profile of the business to achieve greater reach of users, the reality is that it is not easy to place the company on the first page of the search engine, which has the highest number of visits.

The publications are not easy to perform, eventually the server throws many errors when trying to include an image or video with rejection messages due to the policies; but later the exact same procedure is performed and the update is granted.

While updates are a pro for the improvement of any application, Google My Business has the disadvantage of presenting errors that cause problems to business profiles that cannot be solved with customer service.

It is easy to set up and to use. It does not take a lot of effort.

Helps us show up in Google results easily.

Gives good analytics.

Can't customize the listing really in terms of what is displayed and where.

Better for local business with a physical address rather than online.

It is very easy to set up and does not require a lot of effort.

Just setting up helps you to generate more traffic and leads.

Displays all information super easily for the user without any confusion.

Allows you to add deals / other necessary information.

There could be more room for customization.

Functionality could be added to make it have more features.

Google My Business offers us an alert system in our work email, where we receive notifications when there is a new comment or review of our company. This alert system helps us to be aware of each of the opinions written by each client who has received our services, in order to be able to respond to each of them in record time.

Google My Business gives me a complete visualization of the clicks, location of the searches of my company and the visits that my business file has received. This visualization allows me to control access and measure the traffic that my business listing is generating in conjunction with the Google Maps service.

The update of my company file is done in real time and immediately. I don't have to wait several minutes for my company file to update. When I make a change to my company information, the changes are shown immediately to all clients who consult that business card.

Google My Business allows customers and visitors to our business file to send us a direct message in order to solve all kinds of doubts, however, that direct messaging has turned out to be a problem for us. The Google My Business service does not offer me a spam control of received emails, which causes the received messages panel to be clogged by spam messages. I would like Google My Business to have a service that regulates direct messaging, so as not to receive malicious emails and to only be able to receive emails from real customers.

The general operation of Google My Business has been completely successful, I have not presented problems with the data received statistically on the clients who consult my business file. I don't have any other Google My Business complaints.

Setup Google Map directly

Google My Business help you for direct search

Google My Business provides you international Business listing

Helps you to grow SEO

Google My business a next big Digital Marketing Asset

Google My Business Verify about the reviews posted by the users.

Automated reply to the customer over Google My Business

excellent web builder, easy to use

reaches target audience at a fair price and gives tips along the way

inexpensive domain and workspace costs

generates a report that is easy to read

would be much easier to communicate with clients if edits made to my listing showed up instantaneously, instead of 2-3 days to be verified

Easy to use interface and platform

Can make updates quickly

Easy access to team members on the same domain.

Google my Business could be improved by providing more solutions to digital businesses. We are digital and have set it up simply because it was a suggestion for SEO, but it could be better and more usable for digital only businesses. I understand it is mostly used for local and physical businesses, but maybe they should have these options as well.

Great to collect reviews

Boosts enquiries and visitors

Great for local search

Settings can be a bit tricky

Provides key location information to your clients, maps and pictures of the outside of your premises, especially useful if you have visitors to your location.

Lists opening times and variations for holiday periods.

Shows key product or service images.

Includes pertinent contact information.

Like most Google products UX / usability is often lacking whilst feature set strong

Changing a locations address can be difficult with support hard to access

Clients can add photos, if badly shot / composed these can be detrimental to your brand.

Very detailed category listings that improve organic search ranking.

Excellent channel for customer reviews and reputation management.

Verified by Google provides credibility to a business, especially in maps listings.

Sometimes it's difficult to verify a business if they are an online business and have no brick and mortar location.

I wish there was more control of how the reviews are sorted and a faster ability to dispute completely spammy reviews.

It would be helpful to have more captions in the photos, especially for restaurants because people post food photos without any descriptions and it's difficult to figure out what certain photos represent at times.

Easy to share all the necessary details on a single platform

Good SEO capabilities

Very easy to configure

Free to start with

Photos can be uploaded by business owners and customers (for feedback)

Good feedback mechanism

Detailed analytics

Average customer support

Sometimes the verification process takes a lot of time

Policies for the posts are quite strict and sometimes posts we have shared get rejected with no reason mentioned from Google

Create Posts that show directly on Google Search

Add all the information about the website, location, and hours displayed automatically

Send the Review section to clients to leave a review

No support

No a lot tutorials to know the best strategy to post on Google My Business

Share business photos

Share announcement and posts

App is an easy way to update Google listings

Having better posting options for posts would be nice

Would be nice to limit feature access to some users/roles

Being able to select my maps featured image would be nice

See how many search you're getting

How many people eyeing your site

How many visitors you get

How many number of calls you get

Could be little more detail in analytics

More user friendly dashboard for older business owners