Google Business Profile

Formerly Google My Business

Google My Business is well suited for companies and organizations that ultimately have a physical presence. As broad as that sounds, it's true that with Google being the leading search engine, potential customers rely on the program's internal details on hours and reviews to make their decisions on when/if to come to your business. If hours and details are wrong, you are ultimately presenting your organization as disjointed and will paint your business in a bad light even if everything else is spot on. Thus, having a properly set up Google My Business is a necessity in the modern age despite its technical limitations behind the scenes.

Whether it is technical or customer support, Google My Business excels and suffers in the exact same ways that all other branches of Google do. While you'll eventually figure out the issue, the sheer magnitude of the company comes with expected hurdles, wait times, and support you'd come to expect from other large companies.